Rushbie Posted January 20, 2020 Author Share Posted January 20, 2020 The Dragon did fall out to somewhere in this one. @Fredrik-Unibet Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted January 21, 2020 Share Posted January 21, 2020 Hi @Rushbie Thanks for reporting this! I will send it to @Ken-Unibet who usually looks into these cases. I saw that you referenced me two weeks ago and oddly enough I do not get the notifications anymore. Just one minor detail, I am not a moderator on this forum, I oversee the Kindred Group product portfolio. But I try to help out and discuss product whenever I have time to do so. Thanks for being an active forum-member!Fredrik 1 Link to comment Share on other sites More sharing options...
Ken-Unibet Posted January 21, 2020 Share Posted January 21, 2020 Hey Rushbie,I checked on Chrome, IE and Firefox for the issue in the video. Correct me if I am wrong this is on our Finnish website correct?But unfortunately I was unable to reproduce this, the fun modes work for me in all 3 browsers.Any other notes that I might have overlooked here?Cheers for the feedback!Ken 1 Link to comment Share on other sites More sharing options...
Rushbie Posted January 21, 2020 Author Share Posted January 21, 2020 Think the best thing you can do, is to provide some information what kind of system you're using to check these on a professional lvl @Ken-Unibet 😃😏Well, rule of omerta, simple respect to business and words,,Nights 🆒👍 Link to comment Share on other sites More sharing options...
Rushbie Posted February 23, 2020 Author Share Posted February 23, 2020 This time some fun messing around with the dark reader :laugh: As you can see in this one, using the darkmode with firefox (newest update) hides all the operating buttons from the view. Might be doing it with all of those, dunno. But the bit stranger one is this: It's not just that the game's (Expendables) demoplay doesn't even launch with firefox, if you switch to Chrome and use the dark reader when clicking the "log in to play with real money", but click the play money mode after it while DR is still on, it's possible to glitch the game to show you're playing with real money even it's still just playmoney without even being logged in. Not sure how much chaos and destruction it's possible to do with that, tho. Just having some fun with it, cause it's pretty clear how broken these all are. Which obvs raises questions, what kind of monster hardware one needs to play these without problems :Smirk: Mine is not from the lowest end, and there's still always something, so any advice/info would be nice to hear. @Ken-Unibet And the connection is not the problem here. The errormessage pops up when the game has loaded about 50% on playmoney mode. Extra: 1 Link to comment Share on other sites More sharing options...
RayL Posted February 23, 2020 Share Posted February 23, 2020 Thanks allot for the heads up @Rushbie, I'll run this by the guys and look into it. 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Rushbie Posted August 8, 2020 Author Share Posted August 8, 2020 New Red Tiger doesn't go to game with real money, and gives the error message repeatedly after refresh: @JeppeL, @ReCorpH (assuming all the other casinoguys are gone from forum..) Link to comment Share on other sites More sharing options...
OliD Posted August 9, 2020 Share Posted August 9, 2020 Hi, hopefully you can restore some faith in my recent attempt at leprechaun riches bonus round.as soon as I hit the 4 chests, I was awarded the bonus round 15 free spins with multiplier but before I had a chance to press play it glitches out and refreshes, leading my back to the initial screen.It then recognises my bonus round award and re awards it but following my subsequent 15 spins with accumlating multipliers, I win a magnificent grand total of 32 cents. This is incredibly frustrating and seems hardly worth it, and I can't help but think that had the slot not crashed in between initially awarded game the bonus round and then playing the bonus round (with multiplier) it would have been worth a sensible amount worth playing/paying /waiting for. Link to comment Share on other sites More sharing options...
OliD Posted August 9, 2020 Share Posted August 9, 2020 Needless to say, I won't be playing your slots until this is investigated and resolved. Link to comment Share on other sites More sharing options...
JeppeL Posted August 9, 2020 Share Posted August 9, 2020 @OliD Sorry for the poor experience with the disconnect, though that shouldn't affect the outcome of the bonus rounds in any way. Do you remember around what time this happened? We need to find the specific round in your account history in order to check up on it.@Rushbie Thanks for posting the screenshot, we're reporting this to the casino team. Just for good measure, did you try removing cookies and temporary files? Former Community Manager Link to comment Share on other sites More sharing options...
OliD Posted August 9, 2020 Share Posted August 9, 2020 Hi, Yes, most disappointing, but it didn't seem a result of disconection as my connection elsewhere was uninterrupted, it appeared to be a direct result of actually achieving the bonus round!Seems little point in grinding with persistent losses yet perfectly adequate connection, only to highly inconveniently "disconnect" and refresh/reset when it was perfectly possible, perhaps even likely, to at least break even, or dare I say, hit a small profit - A little stinky I'm sure you'll agree!11:28:55am transaction 2000013 52467828Heres the attached screenshot. Can these free spins/bonus round be reawarded pls? Link to comment Share on other sites More sharing options...
LFCJJ Posted August 9, 2020 Share Posted August 9, 2020 @OliD sorry bout your lost bonus but that’s really cool didn’t know you could review your history that detailed with a picture and everything or is that your own screenshot imposed over your message? Also I had a rick and morty megaways bonus fail on another site once and had to contact the slot provider for them to release a patch so I could play it. 1 Link to comment Share on other sites More sharing options...
OliD Posted August 9, 2020 Share Posted August 9, 2020 Yes, screenshot from history tab on lower right of game screen, within the slot itself, in browser version.less than 40c on an accumulator bonus seems to be a bit of a kick to the bawls but I'm not sure about going to provider, just would like Unibet to see the fair end of the pointy stick on this! bonus round replay would be ok I guess! Link to comment Share on other sites More sharing options...
Rushbie Posted August 10, 2020 Author Share Posted August 10, 2020 Yeah, always using the private mode on browser with firefox really, but cleaned them anyway now. Seems to be the main problem again for it to not work properly: the Firefox. Today tried again, and it gives the same message with play money as well; "funds can't be loaded beforehand.." On Chrome it obviously works without any problems, just like casinogames often does. @JeppeL Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Hi AllI can't play any slots on my laptop. Whether I try going through the poker software or through the website using Chome, Edge or IE it's the same result...the game seems to load fine but then I just get a black screen and nothing happens. I am running latest version of Win 10. I presume it may need flash player or similar but I find I cannot now install this because all browsers regard it as obsolete. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 5, 2021 Share Posted March 5, 2021 Hey @Eldred,This happens on all games? What Chrome version are you using? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Using Chrome, v 88.0.4324.190has happened on every one I've tried so far Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Just updated itself to v 89.0.4389.72 Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Slots still don't work...they load then just get a black screen Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 5, 2021 Share Posted March 5, 2021 @Eldred that's weird. You see the games own loading screens there but then it goes black? I need to ask around to see if anyone has encountered this before. And this happens on all browsers as well? Could you try Chrome incognito mode and see if the same happens? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Tried incognito mode but it's the same. Same across all browsers and the poker client so tried switching off antivirus but it made no difference.I am presuming that this might be a graphics card issue, what format do the slots run in? Maybe there's a setting somewhere to enable them? Odd that there is no error message though. Link to comment Share on other sites More sharing options...
Rushbie Posted March 5, 2021 Author Share Posted March 5, 2021 Just to rule it out, could you try the Firefox as well, @Eldred?If it's not somekind of country restriction thingy, maybe good to update graphics cards etc. too.If it's old laptop, it ofc may have it's impact.Interesting :wonder: Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 Thanks, doesn't work on Firefox either, has to be a graphics card issue. Odd because everything else seems to work fine. Drivers are all up to date and have reset the graphics card to the default settings.I only ever play slots when I have bonus spins so no big deal, at least the poker runs perfectly most strange! 1 Link to comment Share on other sites More sharing options...
Sparrow473 Posted March 5, 2021 Share Posted March 5, 2021 Good for you @Eldred ! Keep that black screen, and you will save a tonne of money and time! ;) 1 Link to comment Share on other sites More sharing options...
Eldred Posted March 5, 2021 Share Posted March 5, 2021 It will indeed My laptop was rebuilt a while back, I reckon it's missing the necessary content player. I get the splash loading screens but then it goes black when the game starts.I have just installed Java but no good. Are these things written for Flash Player? Flash is now seen as obsolete and you can't install it any more. Link to comment Share on other sites More sharing options...
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