Rushbie Posted August 8, 2018 Author Share Posted August 8, 2018 No, actually it happened also on normal mode and auto spin. Trying to find the Jampanpaja's stream where it happened too, when got the time and interest. Nothing disastrous, easily fixed by refresh. 1 Link to comment Share on other sites More sharing options...
Rushbie Posted August 26, 2018 Author Share Posted August 26, 2018 Forgot to post the pic about the last problem, but it's probably fixed by now.. Just to show how it looked like back then. Same happened on the stream I was watching, on a different game. Same provider. Link to comment Share on other sites More sharing options...
RayL Posted August 26, 2018 Share Posted August 26, 2018 Thanks for the screenshot @Rushbie, what time was this exactly? Former Community Moderator Link to comment Share on other sites More sharing options...
Rushbie Posted August 27, 2018 Author Share Posted August 27, 2018 Umm, looks like the last spin done on that game was 18.07.2018 and pic was created at 20.58.23. Maybe somewhere before that, didn't make so many spins because of the errors. Trying to find the stream for better info.. Found it. Can't tell the time, but probs the devs can find it if still necessary 😏Happening on stream at 03:12:40https://www.twitch.tv/videos/286290747 Link to comment Share on other sites More sharing options...
RayL Posted August 28, 2018 Share Posted August 28, 2018 Awesome @Rushbie, thanks for the screenshot. Forwarded it to be checked now. Let us know if it happens again. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Rushbie Posted September 21, 2018 Author Share Posted September 21, 2018 Just wanted to inform, that the sounds are not working on the slot Street Magic with tablet. At least not with mine. Bought a brand new Huawei mediapad m3 lite 10 (Android 7) , which should run everything without any problems, but no. Same exact thing on two different casinos. :wonder:Tried with Chrome. Ask if you need anything, would like to know why it is so too. @RayL @Fredrik-Unibet Link to comment Share on other sites More sharing options...
Solution Fredrik-Unibet Posted September 21, 2018 Solution Share Posted September 21, 2018 Hi @RushbieThank you very much for the report! We notify the supplier and hopefully they can sort it out.Cheers, Fredrik Link to comment Share on other sites More sharing options...
MrPair Posted December 14, 2018 Share Posted December 14, 2018 I've been having the same problem with numerous slots within the past few days. No sound whatsoever. The sound icon at the top right corner shows contioungly that it's loading but I'm not getting any sound. I've tried it at least Treasure Island, tactical force and Pirates charm.Also the slots are lagginng. Badly. I'm pretty confident that the problems is not with my connections hence all other programs over the net are working just fine. 1 Link to comment Share on other sites More sharing options...
RayL Posted December 15, 2018 Share Posted December 15, 2018 Hi @MrPair, welcome to the Community :) Are there any more slots that you experience lag and sound issues besides Treasure Island, Tactical Force and Pirates Charm? It's worth mentioning that I've tested all 3 of them now and the work properly. Let us know which other slots are affected and if this still persists for you. We'll send them to be checked. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
MrPair Posted December 25, 2018 Share Posted December 25, 2018 Unfortunately Still not working for me. It seems that the problem is with all the games from QUICKSPIN, I dont't hav eany sound whatsoever in any of the slots by that manufacturer. The others seem to be working just fine. Link to comment Share on other sites More sharing options...
Rushbie Posted June 3, 2019 Author Share Posted June 3, 2019 Freeplay again, @Fredrik-Unibet Interesting how the sounds and B&B's animations are still working after clicking OK :wonder: Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted June 3, 2019 Share Posted June 3, 2019 Hi @Rushbie Thanks for reporting! We'll take a look (error is with supplier).Cheers, Fredrik 1 Link to comment Share on other sites More sharing options...
Ken-Unibet Posted June 3, 2019 Share Posted June 3, 2019 Hey Rushbie,I had a look at the slot on mobile and desktop for both fun and real play but did not manage to replicate the error.Are you still experiencing this error? Link to comment Share on other sites More sharing options...
Rushbie Posted June 3, 2019 Author Share Posted June 3, 2019 @Ken-Unibet I tried with real money too, and no problems with it. Freeplay without being logged in. Newest firefox update, but trying to figure out what setting might cause this.. :wonder: Any ideas? Link to comment Share on other sites More sharing options...
Rushbie Posted July 10, 2019 Author Share Posted July 10, 2019 The new Sherlock of London seems to be failing the loading pretty badly atm with Firefox 67.0.4, (updated 21 June) First try with Chrome failed, but worked after it. @Ken-Unibet @Fredrik-Unibet Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted July 11, 2019 Share Posted July 11, 2019 Thanks @Rushbie - will keep an eye on that one! 2 Link to comment Share on other sites More sharing options...
Rushbie Posted July 13, 2019 Author Share Posted July 13, 2019 Add Dragon Shard. Same thing, different provider. extra : Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted July 15, 2019 Share Posted July 15, 2019 Thanks again @Rushbie !We are seeing a pattern on both Sherlock and Dragon Shard and are looking into it more closely. The server error on Legands of Ra MW is probably just a tempory glitch from the supplier.Cheers, Fredrik 1 Link to comment Share on other sites More sharing options...
Rushbie Posted July 31, 2019 Author Share Posted July 31, 2019 Any more other server disconnections today, @Fredrik-Unibet ? This was not because of my conn. Newest firefox update. Link to comment Share on other sites More sharing options...
Rushbie Posted August 9, 2019 Author Share Posted August 9, 2019 The mobile blackjack doesn't work at main site.Got 3x 1€ bets in before crashing.Samsung j5, android 6.0.1@Fredrik-Unibet Link to comment Share on other sites More sharing options...
Gkstar Posted August 24, 2019 Share Posted August 24, 2019 Hallo to you. I have the same problem now , what dith you do. ??? I try everything chance browser and open in ie and Firefox and close so the computer, Update and ypu name it. I have a great bonus and i Got it 2 times but its say that i need to Update and it the wrong Way something. Hope to hear from you cheers Gerner Link to comment Share on other sites More sharing options...
Rushbie Posted August 24, 2019 Author Share Posted August 24, 2019 The blackjack not loading properly with phone seems to be working now, but if you mean some slot problem, you might need the help of @Fredrik-Unibet or @Ken-Unibet. Usually the problems with the slots are because of old hardware yeah, or connection lag. Or both 😏 Link to comment Share on other sites More sharing options...
davroske Posted October 25, 2019 Share Posted October 25, 2019 hello,slots game "hammer of furtune" does not load correctly anymore. it states "error, you've lost connection with the game server.please ensure your account and connection are still active". yesterday was all fine. today only the play for free option works (and game running ok) all other games works still fine on mobile and laptop. can you please state what the problem is and how long it takes to solve? thanks 1 Link to comment Share on other sites More sharing options...
Rushbie Posted October 27, 2019 Author Share Posted October 27, 2019 @davroske wrote: hello,slots game "hammer of furtune" does not load correctly anymore. it states "error, you've lost connection with the game server.please ensure your account and connection are still active". yesterday was all fine. today only the play for free option works (and game running ok) all other games works still fine on mobile and laptop. can you please state what the problem is and how long it takes to solve? thanksHello @davroske , that seems to not work here either :wonder: What browser did you use? @Fredrik-Unibet @Ken-Unibet Tried with latest Firefox update, and it loads the game fine, but then it throws the error-message saying the same as mentioned. Also with playmoney it ran ok, except the sounds didn't work. These things happens often with new releases, but this one has been around like 10 months now. Link to comment Share on other sites More sharing options...
Rushbie Posted October 27, 2019 Author Share Posted October 27, 2019 Just wanted to add, that just like with many of the games nowadays, it runs completely fine with Google Chrome. Maybe you can try that at some point @davroske 😃 It very often fixes most of the issues with online slots everywhere. Edit. Funny thing, tho.. the spins sound effects work on Chrome, but the music stops playing if you take the focus back to firefox in the meanwhile :speechless: Link to comment Share on other sites More sharing options...
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