Android & iPhone bug hunting (poker only)
So, as evident from the early access testing of new table UI as well as some recent comments on here, we've got some issues with the mobile apps. I did a similar thread to this in the past but didn't get much feedback, so we only managed to fix a couple of issues.
We really depend on getting the reports from you guys, to identity the root cause and fix these - I personally never experience any of these issues, and some of them are tricky to reproduce with limited info.
This is your chance to help us, to help you; by making the mobile experience better. Please report ANY poker mobile related issue in this thread.
As always, information like the below is extremely valuable:
1. Screenshot of issue
2. Information about what happened/any speculations on why it might have happened
3. Device information (which Android/iOS version and which phone model)
Once or twice a week I'll reward all contributors in the thread with a little something, as long as your local regulations allow it 🙂
1 hour ago
LAST MAN STANDING - €199 to be won (poker tickets, freebets)!
Hi community members,
Before the next poker league kicks-off (very soon - stay tuned!) - we will go for an exciting "Last man standing" betting promotion on which you can win poker tickets and freebets. This promotion idea came from @Steel_Hungary and I think it is a good one for the community - so I just give it a "go":
Again a reminder, if you have some great (or crazy) ideas for promotions, just let me know and I will look into it, if it is something we could do in future.
Coming back to the promotion now, which is called:
LAST MAN STANDING
How it works:
Each round you pick a team (from German Bundesliga) which you think is going to win its game.
You can select the same team up to three times throughout the contest.
If your pick wins you will qualify to the next round, if not you are eliminated.
To enter this promotion, you need to pick a team before kick-off-time of the 3rd Matchday of the Bundesliga.
In the result of a tie for a place on the leaderboard, an average amount of the combined prizes will be paid out.
All prizes will be paid out after a winner is determined.
SE, BE, DK, DE customers excluded from the promotion.
1st: €50 MTT ticket + €10 Freebet
2nd-3rd: €25 MTT ticket + €5 Freebet
4th - 10th: €5 HexaPro ticket + €2 Freebet
11th - 20th: €2 HexaPro ticket
21st - 30th: €1 HexaPro ticket
First Matchday on which a team must be picked:
1 hour ago
Deposit and Withdraw Help
Norwegian deposit issue
Here in Norway I can cash out to MuchBetter mastercard, but I am not allowed to deposit from it. So I need another solution.
I have tried with normal Visa card but it only give error messages, Livechat tell me that I will be contacted by finance department, but I did not hear anything for 1 week! Every time I contact livechat I get the same message, they will come back to me!
What kind of customer service is this? I just want to deposit and play. As you are aware Norwegian banks do not accept gambling transactions, that's whay I use MuchBetter or other wallets.
2 hours ago