lesley150 Posted December 8, 2023 Share Posted December 8, 2023 Anyone else hate the new look bingo? Its awful, doesn't fit properly on the screen and not at all user friendly! Link to comment Share on other sites More sharing options...
SShcherbyna Posted December 9, 2023 Share Posted December 9, 2023 @lesley150 On the contrary, I like the new design more, except for the huge banner before the start of the game. But I agree that less information is placed on the screen, but this is due to technical progress - every year there are more monitors with a high resolution. Link to comment Share on other sites More sharing options...
Derekn Posted December 21, 2023 Share Posted December 21, 2023 I agree with lesley it's not the same they have ruined it and no bingo caller either and now it seems the site has crashed can't load bingo pages Link to comment Share on other sites More sharing options...
Rushbie Posted December 21, 2023 Share Posted December 21, 2023 Correct choice: 1st https://www.unibet.com/bingo Link to comment Share on other sites More sharing options...
Derekn Posted December 21, 2023 Share Posted December 21, 2023 I clicked on this link and all I got was a blank white page have you changed browsers same as you did when trying to open scratchcards yous are determined to ruin this bingo for everyone time you listened to feedback 1 Link to comment Share on other sites More sharing options...
Chelseaxxx Posted December 21, 2023 Share Posted December 21, 2023 Has anyone had a resolution to the blank screen issue? I bought tickets at 6.30 this morning and haven’t been able to see anything since. No game, no game schedule and also no game history… customer services have said they’ve escalated my query but keep telling me to clear cache, cookies, change browser etc. Done all of the above and tried on a different device to no avail. 1 Link to comment Share on other sites More sharing options...
Derekn Posted December 21, 2023 Share Posted December 21, 2023 Thank god your here Chelsea I have same problem been on chat trying to resolve it but got told there was no issues at their end and like you try another browser nothing worked no help at all 1 Link to comment Share on other sites More sharing options...
RRH1 Posted December 21, 2023 Share Posted December 21, 2023 Don’t like the ‘new look’ Bingo. Can’t see all of my cards that I purchased, no Bingo Caller (if there is a sound button it’s not very visible to action). Abhor the fact that 9 times out of 10 times the number required is one visible (by another player) and 10 times out of 10 if there are a few players with different numbers to win, my number never comes up (Murphy’s Law ?). Bring back the former system. As for today’s Bingo (21/12/2023) …. it seem’s to be missing altogether .. tried at different times of the day and it’s a no show ! What is going on ? 1 Professional Bingo Player. Link to comment Share on other sites More sharing options...
User_27833 Posted December 22, 2023 Share Posted December 22, 2023 Is anyone experiencing a blank page when yo click to play a mini game or bingo ? As I have not been able to access any bingo or mini games all day (Thursday 21.12.23 even in to Friday 22.12.23 Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 Yes there are a few of is with same problem but after speaking to customer service they deny anything is wrong at their end 1 Link to comment Share on other sites More sharing options...
jonjan Posted December 22, 2023 Share Posted December 22, 2023 yes I have this problem but I can't even find how to.talk to them lol Link to comment Share on other sites More sharing options...
RRH1 Posted December 22, 2023 Share Posted December 22, 2023 Yes and the problem lies with Unibet. Tried every web browser trying to open Bingo games … to no avail. No doubt they will do something about it once they realise their takings are down ? Professional Bingo Player. Link to comment Share on other sites More sharing options...
RRH1 Posted December 22, 2023 Share Posted December 22, 2023 New look Bingo to no Bingo at all. Professional Bingo Player. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 22, 2023 Share Posted December 22, 2023 @Derekn @Chelseaxxx sorry to hear about your issue! I'm no expert on the bingo product, but have you tried through a mobile device? Also, can you confirm this is the page you're trying: https://www.unibet.co.uk/play/bingo-lobby#playforreal? Could you add a screenshot of what you see? Reason I'd like you to try on a mobile device is that the game launcher works differently there; it sends you straight to the game url, rather than open on the main site. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 22, 2023 Share Posted December 22, 2023 I'm also happy to pass on your feedback, but then you'll need to be just a little more constructive. "It sucks" isn't something that can help us make it better 🙂 I personally much prefer the new bingo. Granted I'm not much of a bingo player myself, but I found the old one slightly dull. The new design builds suspense much better and just feels more exciting. This is partly down to personal taste, and I also didn't play the old bingo much (change isn't easy, when you've really gotten used to how something works) 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 Your right about 1 tging stubbe and that is that you are no expert I think several people has described the problem adequately but unibet seen incapable of solving this issue 1 1 Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 I always use mobile device n tried different browser and now the app isn't even in the appstore you are gonna lose all your customers if you don't resolve this pronto Link to comment Share on other sites More sharing options...
Chelseaxxx Posted December 22, 2023 Share Posted December 22, 2023 37 minutes ago, Stubbe-Unibet said: I'm also happy to pass on your feedback, but then you'll need to be just a little more constructive. "It sucks" isn't something that can help us make it better 🙂 I personally much prefer the new bingo. Granted I'm not much of a bingo player myself, but I found the old one slightly dull. The new design builds suspense much better and just feels more exciting. This is partly down to personal taste, and I also didn't play the old bingo much (change isn't easy, when you've really gotten used to how something works) 🙂 Hi - I enjoy the site albeit only a new player so maybe didn’t know what it was before. However time-now, the screen is completely blank when you try and load bingo. I can’t see any game schedules at all. No promotions load. I can’t see my bingo voucher under rewards. I can’t open any bingo room. Mini games are also not loading (not too fussed but guessing it’s all connected). I can’t seem to attach a screenshot but will keep trying. thanks 1 Link to comment Share on other sites More sharing options...
Chelseaxxx Posted December 22, 2023 Share Posted December 22, 2023 Similarly to what Derek has said, I have tried Safari, Chrome, App and a completely different device and still no success 1 Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 It's just unibet thinking they are smart creating a new bingo look how that's turned out leave it as it was 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 22, 2023 Share Posted December 22, 2023 @Chelseaxxx, thanks! I've made the bingo team aware of this thread. I've tried to reproduce the issue with a test account from same jurisdiction as you, but haven't had any luck. Will check server logs in a bit but otherwise leave it with the bingo guys. 9 minutes ago, Derekn said: It's just unibet thinking they are smart creating a new bingo look how that's turned out leave it as it was This is a good example of feedback that won't help improve the product 😉 You're more than welcome to voice your opinion like this, but just know that it won't make a difference/lead to any change. The new bingo is here to stay, and I objectively think it is much better than the old (and I've got no stake in the development of the new product or bingo product in general), for the reasons mentioned above. You can help the guys make new bingo better, but then it really needs to be more constructive. What do you dislike the most? What do you think must be improved? How exactly was the old better? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
RRH1 Posted December 22, 2023 Share Posted December 22, 2023 58 minutes ago, Stubbe-Unibet said: @Derekn @Chelseaxxx sorry to hear about your issue! I'm no expert on the bingo product, but have you tried through a mobile device? Also, can you confirm this is the page you're trying: https://www.unibet.co.uk/play/bingo-lobby#playforreal? Could you add a screenshot of what you see? Reason I'd like you to try on a mobile device is that the game launcher works differently there; it sends you straight to the game url, rather than open on the main site. Tried every web browser known to man and beast, can’t add a screenshot even though I have taken a few (don’t understand this URL thingy, usually upload images direct from photo library). This is really frustrating as not only has the Bingo page vanished, it has taken my credit on the Bingo Wheel with it, along with the daily freebie. Like I stated earlier, the fault must lie with Unibet as I have tried accessing Bingo on two different machines, tried all the web browsers available and still I get a blank screen. Professional Bingo Player. Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 19 minutes ago, Stubbe-Unibet said: @Chelseaxxx, thanks! I've made the bingo team aware of this thread. I've tried to reproduce the issue with a test account from same jurisdiction as you, but haven't had any luck. Will check server logs in a bit but otherwise leave it with the bingo guys. This is a good example of feedback that won't help improve the product 😉 You're more than welcome to voice your opinion like this, but just know that it won't make a difference/lead to any change. The new bingo is here to stay, and I objectively think it is much better than the old (and I've got no stake in the development of the new product or bingo product in general), for the reasons mentioned above. You can help the guys make new bingo better, but then it really needs to be more constructive. What do you dislike the most? What do you think must be improved? How exactly was the old better? You may think it's better but you are in the minority if you would listen to people's feedback Link to comment Share on other sites More sharing options...
RRH1 Posted December 22, 2023 Share Posted December 22, 2023 16 minutes ago, Stubbe-Unibet said: @Chelseaxxx, thanks! I've made the bingo team aware of this thread. I've tried to reproduce the issue with a test account from same jurisdiction as you, but haven't had any luck. Will check server logs in a bit but otherwise leave it with the bingo guys. This is a good example of feedback that won't help improve the product 😉 You're more than welcome to voice your opinion like this, but just know that it won't make a difference/lead to any change. The new bingo is here to stay, and I objectively think it is much better than the old (and I've got no stake in the development of the new product or bingo product in general), for the reasons mentioned above. You can help the guys make new bingo better, but then it really needs to be more constructive. What do you dislike the most? What do you think must be improved? How exactly was the old better? New Bingo doesn’t allow players to see much, apart from who is going to win next. The Bingo Caller, an important part of playing Bingo seem’s to be missing (or am I missing how to access it ?). Since the new Bingo began I have played less than usual as I find it frustrating. If this new format is so good, why has none of the competitors resorted to similar ? Tried and trusted formula is always best, in my opinion, change for change sake is not good. 1 Professional Bingo Player. Link to comment Share on other sites More sharing options...
Derekn Posted December 22, 2023 Share Posted December 22, 2023 Just now, Derekn said: You may think it's better but you are in the minority if you would listen to people's feedback The old was better cause it worked the new one takes away the element of surprise you know what people are waiting on and you know early on that even if you win its gonna be shared and off course there is no bingo caller is that enough or would you like more why can't you just admit you are wrong 1 Link to comment Share on other sites More sharing options...
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