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Chelseaxxx

Group: 72
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Everything posted by Chelseaxxx

  1. It’s working, thanks for your help! also thanks for the Santa flips, I got a couple of hex poker vouchers and swiftly reminded myself how poor I am at online poker 🤣 merry Christmas 🎄
  2. Thanks for all your help, I will probably wait until it’s fixed as I don’t want to risk any issues playing under a VPN. Thank you for your perseverance, Merry Christmas 🎄
  3. I don’t have access to a laptop or desktop to do what you need, can I get the same via my mobile browser? I’m guessing not otherwise you’d have said
  4. I think it is your bingo providers issue as your sister site (bingo.com) is the same so must be something to do with the actual bingo provider or some link with your sites. I have cleared cache/cookies several times, updated my phone, tried different browsers and different devices and it is still happening. I appreciate you’re trying to help but it’s mightily frustrating to effectively be told “it’s our issue”
  5. Similarly to what Derek has said, I have tried Safari, Chrome, App and a completely different device and still no success
  6. Hi - I enjoy the site albeit only a new player so maybe didn’t know what it was before. However time-now, the screen is completely blank when you try and load bingo. I can’t see any game schedules at all. No promotions load. I can’t see my bingo voucher under rewards. I can’t open any bingo room. Mini games are also not loading (not too fussed but guessing it’s all connected). I can’t seem to attach a screenshot but will keep trying. thanks
  7. Has anyone had a resolution to the blank screen issue? I bought tickets at 6.30 this morning and haven’t been able to see anything since. No game, no game schedule and also no game history… customer services have said they’ve escalated my query but keep telling me to clear cache, cookies, change browser etc. Done all of the above and tried on a different device to no avail.
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