psrquack Posted April 2, 2019 Share Posted April 2, 2019 Could we have any information why the Easter Egg hunt bingo room's free play was frozen yesterday @RayL , @JeppeL or someone from the bingo department? Thanks. Link to comment Share on other sites More sharing options...
Purps Posted April 2, 2019 Share Posted April 2, 2019 @psrquack wrote: Could we have any information why the Easter Egg hunt bingo room's free play was frozen yesterday @RayL , @JeppeL or someone from the bingo department? Thanks.Yeah it was totally frozen once you entered the room. @psrquack Choosing the list view on the main bingo lobby made it possible to get the coupons though. Somewhat boring not to see the numbers/ball being drawn but it least you'll get the tickets that way. Link to comment Share on other sites More sharing options...
celmenieks Posted April 2, 2019 Share Posted April 2, 2019 Revenue£751 million (2017)[1]:Rofl: Link to comment Share on other sites More sharing options...
psrquack Posted April 2, 2019 Author Share Posted April 2, 2019 Another day, same outcome. What's wrong with the new room @JeppeL? Link to comment Share on other sites More sharing options...
psrquack Posted April 2, 2019 Author Share Posted April 2, 2019 Btw our generosity is outsanding.:laugh: Link to comment Share on other sites More sharing options...
FunckyFish Posted April 2, 2019 Share Posted April 2, 2019 This is just embarrassing... Link to comment Share on other sites More sharing options...
RayL Posted April 2, 2019 Share Posted April 2, 2019 Sorry for being a bit slow with answers today @psrquack and everybody monitoring this thread. We're on the road with Jeppe on our way to a conference. I've inquired more about these issues and will update you guys right here. Sorry for the troubles gang. 😞 Former Community Moderator Link to comment Share on other sites More sharing options...
Emetom Posted April 2, 2019 Share Posted April 2, 2019 I can't even open 1 bingo game anymore Link to comment Share on other sites More sharing options...
Nameisis Posted April 2, 2019 Share Posted April 2, 2019 Game cancelled: cancelled because of technical problems. All tickets have been refunded.🤣 Link to comment Share on other sites More sharing options...
psrquack Posted April 2, 2019 Author Share Posted April 2, 2019 @psrquack wrote: Btw our generosity is outsanding.:laugh:Got the same message again when another one has broken. I won't try the last one but I guess the same outcome will be happen. Link to comment Share on other sites More sharing options...
Nameisis Posted April 2, 2019 Share Posted April 2, 2019 25 euro is big money for UNIBET. Link to comment Share on other sites More sharing options...
TDW Posted April 2, 2019 Share Posted April 2, 2019 It just keeps loading when i click 'play' lol... Link to comment Share on other sites More sharing options...
TDW Posted April 3, 2019 Share Posted April 3, 2019 Is this still bugged? Changed my evening plans cuz it said 18:30, now I'm home and it says 17:30 ???? EDIT: when i log in on my phone it says 18:30, when i log in on my laptop it says 17:30 ... ?? Link to comment Share on other sites More sharing options...
FunckyFish Posted April 3, 2019 Share Posted April 3, 2019 Same hour 19.00 CET...in 10 minThe room seems to work now...we will see after 19.00 :)) Link to comment Share on other sites More sharing options...
TDW Posted April 3, 2019 Share Posted April 3, 2019 @FunckyFish any idea why it says 'the room where you always win a prize' on the promotion page? Link to comment Share on other sites More sharing options...
Krists-Unibet Posted April 5, 2019 Share Posted April 5, 2019 Hey guys! My name is Krists and I have recently started to work in the Bingo department. Nice to meet you all! 😃As you know, our community hero's are traveling and were limited to reply on this matter!So, what happened ?We worked hard to resolve the issues as fast as possible. The technical irregularities was caused by a faulty free game round template in Easter Egg room. On Tuesday evening, when issue appeared again, the free game template was re-adjusted and the game which caused the irregularities was cancelled, therefore majority received notification about cancelled game in Bingo. With this in mind, all other games settled as expected and you can view detailed round history if you click on "My Bingo" -> Game history -> select the date/room accordingly.The technical issue has been fully fixed and we really apologize for the inconvenience caused! We decided to extend the Easter Egg room for two days and it will be available for everyone till end of the month - April 30 😃 Cheers! Link to comment Share on other sites More sharing options...
RayL Posted April 7, 2019 Share Posted April 7, 2019 Cheers for the update @Krists-Unibet and welcome in our midst. Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted April 7, 2019 Share Posted April 7, 2019 @Krists-Unibet please have a look 😃https://www.unibetcommunity.com/t5/Bug-Reports/Bingo-Loyalty-Wheel/idi-p/206679 Link to comment Share on other sites More sharing options...
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