Stubbe-Unibet

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@TheOriginalBamb wrote:

The live chat button appears to be not working on mobile...It's not my end either. Kind of frustrating seeing as I want to talk to someone about my account.

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Which mobile device are you using? Tested on a few different devices and working fine. Can send you a direct chat link by PM.

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@tableNOpopZZ wrote:

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@Patric-Unibet wrote:

• Unibet Open Final Stop – end of November (to be announced in February)

After

-luring people into accumulating a lot of value in UO tickets then

-cancelling UO exchanger tournaments

You've repeated that first statement a few times now, but it still doesn't make any sense. We didn't lure people into anything, everyone was warned about the exchange tournaments being removed, tickets could be exchanged before the change took effect and tickets have been extended. 

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@tableNOpopZZ wrote:

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@Patric-Unibet wrote:

• Unibet Open Final Stop – end of November (to be announced in February)

You also promised, this.

 

Now I have tickets I must use before last stop. I can't go to Malta, If last stop would be another 3* hotel in say, Bucharest, i would use them trying to qualify for London.

But it is two months until London, it is middle of March and we don't know the London hotel, or even the last location as alternative, we can't know or plan anything. Again you haven't fullfilled your promises, you haven't met user unfriendly guidelines or dates which you yourselves keep imposing/ changing...

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The London stop was confirmed a long time ago https://www.unibetopen.com/event/london-2019/. I'm sorry if the hotel is a dealbreaker to you and that it hasn't been added to the website yet. The hotel will be London Hilton Metropole on Edgeware road - it'll be added to the website real soon.

The last event is likely not going to be an option for you, as the expiration date of the ticket (can't be extended anymore) is at a time where it'll likely still be Malta qualifiers running (the exact dates for the qualifiers haven't been decided yet). 

As Patric has already said on multiple occations, we're sorry about the delay in communicating the last stop - we go by the deadlines we're told. 

Latest news is that the last stop will be published by the end of the month :) 

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@Livertool wrote:

Schalke is ty team and ty team to bet on :D

I have tried couple under bets to their games and failed. How can team that don´t know how to attack and mostly just sitting back have so many over games :wow:

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@Livertool, bet on them tonight ;)

They were decent in the weekend - the 1st half was the best half they've played in a while - but were a bit unlucky and VAR messed it up as well. VAR in the Bundesliga has become exactly like @GR1ZZL3R wants it; no wasted time, players can't complain and get the ref to contact the VAR, and they only intervene when there's an obvious mistake. Unfortunately, the VAR was sleeping and missed an offside on the 1st goal. How that's possible I really don't know, but let's remove the human element and have @theMachine as ref!

@GothMoth, thanks a lot! If someone else could help with a log file as well, it would be great :)

Thanks for the report. We're able to reproduce this one and Relax are looking into it.

We haven't been able to reproduce this one. Can anyone else confirm if they're experiencing it? @GR1ZZL3R  does it still happen for you?

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@Livertool wrote:

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Point is, although some say different, var changes nothing. 

VAR changes everything. Obvious wrong calls affecting the outcome of the game are not possible anymore. The only reason there're issues today is the way some rules are written. There's too much room for interpretation today, the handball rule being a perfect example. You might not agree with every call made involving VAR, but it helps the referee to always make an informed decision. The refs are human and the rules can be interpreted, but that's got nothing to do with VAR.

https://www.youtube.com/watch?v=NpazjQOGi-M

I agree with every handball penalty call made so far, and both in the Bundesliga and CL it looks like they've almost started using what's hopefully going to be the new handball rules: "It appears that the change, if put forward, would remove the word “deliberately” and define handball as to do with the hand or arm being in an unnatural position at the point of contact. Agreeing what is an unnatural position might also be tricky but one proposal is for it to be defined as if the ball strikes the arm above shoulder height. It would also be an offence if the ball hits the arm below shoulder height but in an unnatural position, which could be defined as more than eight o’clock or four o’clock from the body. Any goal scored after striking the arm of an attacking player would be disallowed".

VAR is great for the sport already, and it's going to be even better. Even if you don't agree with the call made yesterday, you can't blame VAR for it. The video assistant referee did not make the call. Skomina watched the replay several times from different angles and made as informed a call as its possible.

To me it's a clear handball.

@WuDu, the fact that Otamendi is moving his hand towards his body at the very moment the ball hits, that doesn't (and imo shouldn't) make any difference at all. Only thing that should count is the position of the hand when there's contact.

BTW, Tedesco:

By this point I can only really laugh at the entire situation. A depressed laugh. A disappointed laugh  

Thanks for all the reports guys! The issue has been identified and is linked to other issues as for instance the grey screen upon login. 

Sorry to hear about the issue. This is one of those we'll need the log file for. I'll send you a PM in a minute.

Thanks for reporting the issue!

No one else with this issue?

@triceraatopp, thanks, very useful! :)

If anyone experience this again on desktop, please send the log file by email to contact@unibetcommunity.com - include a link to this thread and ask them to forward the email to me. We haven't been able to reproduce this issue, and the log file will be a big help.

Further details about the log file can be found here: https://www.unibetcommunity.com/t5/General-Poker/Poker-Bug-Report-How-to/m-p/134662#M22216

Don't mind the above comment. Didn't read the report properly but just read the title and checked the picture.. Sorry about that. The above was regarding the history being slow.

Is anyone else experiencing this issue? - the history not loading at all for the first tournament of the day.

EDIT: I should read the reports properly :)

The website loading within the client is a known issue, but this one might be slightly different to the one we've currently got a ticket on. I'm curious to hear exactly when this happened to you guys? Is it always after a disconnect? Is it always on the desktop client?

@Janek, @Messwithme, @FeelsBadMan

@Livertool, Kicker expect Bayern to start like this:

Neuer - Kimmich, Süle, Hummels, Alaba - Goretzka, Thiago - Gnabry, James, Coman - Lewandowski

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@WuDu wrote:

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If we decided to rest Reus, Sancho, Paco, Witsel and Bürki for the return game, after losing 3-0 to Tottenham last week, our chance of winning the UCL would still be higher than Schalke's right now! My advice: Take the 4.50 Euro loss, cash out immediately and put the rest on S04 not scoring a goal in both games against City. Thank me later and you're welcome!

Miracles have happened before :D

With a ton of luck and a miracle of a goal at home, anything can happen. Guess the chance of Schalke progressing is probably the same as them losing with +7 goals over the two games. Odds +500 is pretty decent (301 on Unibet which is high compared to the rest of the market).

My "prediction": Schalke to play extremely defensive, City to miss A LOT of chances, Kutucu to score a goal on a counter attack in the 2nd half. Schalke to cruise home a 0-0 in the 2nd game :inlove:

15 Euro on Schalke to win the Champions League. Let's go! :cash::cash:

I think it's difficult when there's only one community mod/manager at the events, as the first priority will always be to take care of the players there.
When both Marco and I were in London (https://www.unibetcommunity.com/t5/Unibet-Open-UK-Tour/Unibet-Open-London-2017-Live-Updates-Thread/m-p/72611#M1449) , I could take care of most of the updates and Marco handled a lot of the practical stuff. There were also a lot more community members attending e.g. London 17 and Bucharest, and the members posted more, as the threads were very active.
With the community team being one man less today, it's obviously a challenge to send two guys, and it might also be difficult to justify financially, unless there's a lot of members.

Personally I was really quiet on here for this one, as the event was mostly for workshops and team building with the poker team (I joined just over a month ago and @Michael-Unibet has just joined the team). At future events I'll try to help out the community guys a bit, and I also want to spend more time with the players there.

@sgriff, at least the Unibet Open is much better this year than the past many years. Still room for improvement with the UK tour, but I know it's something the team is aware of, so sure we'll see improvement there as well.
For the next community side event I'll bring my camcorder and do a live stream :)