Jami-Unibet

You are able to message now @FDR 🙂

Did you bother to read the whole thread @Dragoo?

I don't really know :S

Hey @ajs, unfortunately this will not be offered as it's not a part of our usual offerings, sorry. 😞

Hey @ajs, I'll pass this to our traders and let you know what they say. 🙂

Hey @Xzgabriel, in order to get the lightning win the bet needs to be placed on the number, not split between two numbers.

Hey @CardsNRoses, I can see coupon 4655953010 has gone through. This should count.

Make sure to make the power play players your captains. 😉

I'm in (hopefully) with a nice mix of FIN and GER players. 😛 Lets see if we can get some mystery prizes from Unibet for this as well, no promises yet. 🙂

@Andy-Unibet would you be able to help out with this? I see that some free spins have been triggered but not really much else. :S

Was this a poker reward or another campaign?

I know it seems simple as an issue but it's really not. And like I said unfortunately I can't dish out more information on a public forum. Anyways, I'm following the case and will update you as soon as there's an update.

It's not actually that simple but I can't really get in to it as I can't see the communication you've had with our CS. :S

I see there's an open case about this with the team and they are looking in to it. I'll pass you any updates I receive!

Hey @Feroxcaetus, I can take a look tomorrow, otherwise you need to be in contact with our chat I'm afraid :S

Hey @WileyHack! I can pass this to our traders tomorrow when I'm on my work computer but you can also resolve it via our livechat Live Chat Usually obvious mistakes are fixed quite fast anyways, but if this does not happen you're welcome to contact them or wait till I forward it tomorrow. 🙂

Hey @Doctorpsylus, I can see a case has been raised so the team is investigating it.

Hey @Doctorpsylus, have you tried the basic clearing of cookies & cache? Edit: This is the first I'm hearing of this so does not seem to be a widespread issue.

Hey @Vigens, the first parlay will not be offered. Second one is available here: /betting/sports/event/1018628956 "NBA Series Market - Match Team to go through"

I'll check shortly, there was no update this morning.

Hey @Vigens, I'll pass this to our traders and let you know.

Hey @Tom77758, and welcome to Unibet Community! In this case it would be best to contact our Customer Support Here as they will be more equipped to help. Let me know if there's any issues. 🙂

That's obviously something I can't really get in to, just passing the information of the situation.

Hey @Ri91, this does happen from time to time. The bonuses offered are not a right and as explained will not be offered to every account. As mentioned in the T&Cs: 5.2 Management of the Unibet Account (i) Unibet reserves the right at its own discretion, and at all times, to: (vii) suspend and/or cancel the participation of an Account Holder in the games, promotional activities, competitions or other services, whenever Unibet is of the opinion that a Unibet Account is, has been, or may be used for illegal, fraudulent or dishonest practices, commission of Bonus Abuse or otherwise not in accordance with the Unibet Rules; Unfortunately this block is not something that will get removed.

@Aiden feel free to give me the coupon ID and I can take a look at that too