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About Me

Found 6 results

  1. I have a current active bonus, but I'm unable to view it and check the wagering requirements and current status of contributed money etc. Every article or video I have seen on the Unibet website says i should see progress here, but I have contacted live support and they said I will not see it for the type of bonus I have, which is a deposit bonus. This just doesn't seem to make sense to me? Can anyone shed any light on this? Thanks!
  2. Hello! One of the bonuses has provided me a free bet of 1500 HUF. (~5 euros) According the rules I had to place a live bet of at least 1500 HUF on a sport event above the odds of 1.4 and if I lose, Unibet should have refunded the bet. I have bet on the France - Egypt friendly handball match. First the website showed me that the match is over with a result of 30-30, and my prize of 7500 HUF has got added to my balance. After approximately 1 minutes the results have changed to 31-30 and Unibet cancelled my prize, my balance has dropped. Which is alright. But now my bonus is gone, and it says: 'Gratulálunk! /Congratulations Teljesítettél egy bónuszt és 0,00 Ft visszatérítést kaptál./ You have completed your bonus and got 0.0 Euros refund.' What can I do? Not a lot of money but I'm still not happy about 5 Euros... Thank you for your help!
  3. Hi I am unable to withdraw my funds as I have an active bonus and there is no way to cancel. Please cancel the bonus for me and allow me to withdraw my funds.
  4. I bought a 5E playthrough bonus and was expecting to be able to use it directly in cash games but I can't find the 5Euro anywhere? What happened and how do I use the 5E?
  5. Hey! What happened to unibet challenges. Now it seems to apply only for cash games. Before it was also in sit & go games. When Unibet changed that?
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