To simplify its about the casino club promotion. i have always had my rewards when i get tier, in the week that i get elite (wagered close to 60k that week) wich has rewards of about 350€ there is a problem on the system wich excluded me of the promotion.But then this week i get my rewards when im tier again....
I think that this is print simple to me....
There is no communication they just told me to wait this is 9th day of waiting.....