Jami-Unibet

Lets wait till the poker lads can take a look at this. 🙂

Are you using a VPN or are you in a different country but using a mobile connection from your home country?

Hey! I'm currently not at my work computer so I can't see the case nor the documents. I can't really give you any timeline before I take a look at the case, but the general account verification cases are handled pretty quick but might take up to 5 business days. I'll take a look at your case tomorrow to see if it's sorted by then. 🙂

Yes, can get this information, please remind me later. 🙂

I don't have knowledge of this so can't comment, but the guys are all at UO (psst. twitch.tv/unibetpoker) so an answer to this will most likely come after. 🙂

I would assume you are pretty close to the top. 🙂

You got this beast with the one spin? 😮 We have actually done this quite often! Especially during new releases. 🙂

The chat room is still available on twitch.tv/elron66/chat 🙂

Won't help right now, but for the future it's given out in twitch.tv/elron66 🙂

Lets see Edit: Requesting from provider so "Everywhere" would be the default on homepage. If you search from a specific board (poker, bingo etc) the default will stay as "this forum". At least this is what I'll ask. 🙂

We were waiting for an update from our source provider before we were able to settle the bet. That has however been done this morning.

Hey @Ticket! Apologies for the delay. Unfortunately the bet will not be voided as per the rules b.5.11: Lors du placement de paris « Vainqueur compétition » ou « Placé », aucune mise ne sera remboursée sur les participants/dénouements qui ne prennent pas part ou qui se retirent d'un évènement (avant et pendant), à moins d'une indication contraire. Unibet se réserve le droit, à sa propre convenance, d'appliquer la règle 4 Tattersalls, telle qu'elle est expliquée dans , à n'importe quelle compétition ce qui sera déclaré en rapport à la soumission de pari et/ou à la règle particulière au sport en question. When placing “Competition Winner” or “Placed” bets, no stake will be refunded. on participants/outcomes not taking part or withdrawing from an event (before and during), unless otherwise specified. Unibet reserves the right, at its own discretion, apply Tattersalls Rule 4, as explained in <Section B, Paragraph 6>, to any which competition what will be declared in relation to the betting offer and/or the particular rule at the sport in question. Sorry about this. 😕

This has been escalated to our traders and they are handling it.

Hey @User_44637, please give me the coupon ID and I can take a look.

Hey @Ticket, I don't know the rule from the top of my head, I'll confirm this with the traders. 🙂

Removed, alias is not that indecent. 😄

I'll delete if you want me to delete @Rushbie, but imo can stay up. 😄

Hey @xetray and welcome to the Community! I see you've been in touch with our Live Chat and they raised it with the traders and it has been fixed. Let me know if there's anything else I can help with. 🙂

@timzy there's an announcement at the top of this page that you can follow, it'll be updated once everything is sorted. Everything is updated there and on this post.

Nope as our systems don't work that way. This is a technical issue rather than a decision based issue.

The issue is the accounts (and the logins etc) being connected to eachother. That's exactly the thing, it's an obstacle as we would have to change things internally in order to make that happen and before another solution is found it will not be possible. If there was a way for me to do it right away I would have no issues with it. Even when we don't see eye to eye on some subjects I do appreciate and like the activity he brings with him. 🙂

It's more complicated than you would imagine, there is a possibility (and quite big at that) that he will not be able to login to Community at all due to the market closure. While this is something I (and other teams) are working on it's not the highest priority for us as it serves little to no purpose.

Passing this to the team, thanks @Purps!

Sick nutlow rivercall. Shows some true fighter spirit there. 😄

@Xerka23cancelled now