Jami-Unibet

Moro @Cathie65 ja kiitos @Purps! 

Kävin tarkistamassa, niin se peli tosiaan sanoo. 

Laitan pelintarjoajalle eteenpäin. 🙂 

You are correct indeed, during the game it says in Finnish (and in English) that 3 or more scatters would give you a bonus. I'll send this to the game provider. 

I need to follow up when I'm back on my work PC. 🙂

7 minutes ago, Ravi Bhuva said:

I am sure people will automatically start putting good reviews here.

This is just not the case. Like I said before, the amount of negative or prolonged verification cases is so absurdly small compared to the positive ones, but those are the only ones you see. 

But it's pretty pointless arguing about this, I have escalated the case and will give you an update as soon as I have one. 🙂

I have already. I'd still like to reiterate my earlier point, the only things you see here are the negative experiences which we're of course trying to turn positive. 

One more bounty chance for today, hopping in shortly. Knock me out, leave a comment here and you get a €5 ticket. Only one and no re-buy this time. 🙂 

Hey @Kellyj! I don't see anything that would stop it. Are you getting an error of any sort?

Hey @declan, did you contact our CS regarding this? 

I do understand the frustration, but keep in mind the only cases you see here are the complaints of the verifications that have taken longer (or have not been as automated) etc. What may seem like a lot is in reality a miniscule amount of the verification we do on a daily basis. If everyone who had a positive experience would come here (or any other platform) and write about it that would be the only threads you see. 

Certain checks are done when the account is created where possible, then other checks and verifications will be done when necessary. 

This was sorted the same day of posting.

This was sorted in 2 business days. 

I see the documents have been uploaded yesterday. I'll check with the team for an update but I doubt they will have one yet. 

1 hour ago, Ravi Bhuva said:

My question is - why can't Unibet verify user account either at account opening or before allowing players to make bigger deposits?

There are multiple different types of verifications. Some verifications are done only on some accounts so it would not make sense to do it on all accounts prior to any activity for example. This has been discussed here multiple times as well if you browse through different verification topics. 🙂

I'll be joining the action with you guys today, play with your Community alias, knock me out and leave a comment here and you'll get 2x €5 tickets as a bounty. 🙂

Edit: Hyper master @Stubbe-Unibet might join in on the later one, same bounty and rules on him!

Hey @Noo, this has been sorted earlier today. 🙂

Hey @samp0. This is not possible. Please contact our CS (Here) and they will be able to assist you further. 🙂

Hey @Povey77. As @Rushbie said, the product blocks you've put on via the site can not be removed until the timelimit has passed. 

Hey @umarba! I see that this has been resolved yesterday. Let me know if there's something I can do for you. 🙂

Hey @RockySalt, apologies I've missed this! I'll be back in a few hours and will take a look. 🙂

Hey @Mhm, unfortunately currency change is not possible directly. Please be in contact with our CS (Here) and they can assist you further. I can't guarantee it will be possible as the currency change requires a new account. 🙂

Hey @vegehoolik, from what I can see you have successfully made a withdrawal. Please let me know if there's any issues. 🙂

Hey @Mewi, I'll check with the team for an update. 🙂

Hey @Miii! I can see there was a successful deposit last night, is this the one in question?

Hey @Support4! As @Rushbie said, the best course of action would be to contact our CS Here as they will be more equipped to help. 🙂