Jami-Unibet

We do have a support (Here) but I'm afraid there will not be any bonuses given from there either as we have an automated system for that. That's also why I can't really say anything regarding individual accounts and bonuses etc.

What comes to free spins/bonus games within the games, 120-250 is quite a small sample size still and as they are random sometimes you might get multiple bonuses during those spins and sometimes unfortunately none. 😞

Have you contacted our CS via livechat?

Hey @Claire7373, just letting you know the submitted documents have been reviewed and approved, so is the withdrawals. Massive congratulations once again! 🙂

Hey @Claire7373 and congratulations on the amazing win!  I've messaged the team regarding this and we'll have it sorted ASAP. 🙂

Hey @Lee B,  you can contact our Customer Support Here. 🙂 Unfortunately my knowledge of BOG is laughable really, so better to confirm with the experts. 

Ah yeah missed that this was from last saturday. 🙂 Thanks @Purps!

Log in to where? Main site or applications? How are you able to get to the deposit part if you are not able to log in?

Paypal has been removed for some markets and there is no information currently if it'll be brought back or not.

Thanks Dorota, we just have to wait for the documents to be reviewed now. 🙂

Hey, I'll take a look at this shortly and have a chat with the team. 🙂

Hey David and welcome back! I'll for sure come by to say hi in the streams, best of luck! 

Hey @Boy and welcome to Unibet Community! Have you been in touch with our Customer Support? 

There's gonna be another one for the weekend as well 🙂

Hey @Jake kane, I'll pass this question to our traders. 🙂

@Ravi Bhuva There is no need to bump the thread, this will not get it resolved any faster. Either I or the team handling it will give you an update as soon as there is one. Please stop tagging people, I have already escalated this to the management. 

As I said it's being looked in to, unfortunately some cases do take longer than others and as it's a different department handling it all I can do for you is to ask them for an update, which I have done.

Hey @Nederthug and apologies I've missed this post! Do you have an estimated time when this happened so I can take a look?

Thanks @Purps and apologies @T.Ann, I should've been clearer. 

Nothing I can do except to ask you to be patient, the team is working on the cases and they will update you asap.

I have no update for you yet, I will post here as soon as I do. Unfortunately it's out of my hands, only thing I can do is ask for an update.

Hey @T.Ann, it shows as approved on our end. I know in the past we've had some delays with these bank withdrawals but all of them have arrived as should. If it still hasn't arrived please contact our CS and they can advice further. 🙂