ban this 2 players

[Jami-Unibet]

@Livertool,

The good thing about working for Unibet is the fact that I actually don't have to go with the line that executives has told me. I am free to put out my own opinion on things and that is exactly what I do. 

[Livertool]

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@ReCorpH wrote:

@Livertool,

The good thing about working for Unibet is the fact that I actually don't have to go with the line that executives has told me. I am free to put out my own opinion on things and that is exactly what I do. 

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Ok even worse if previous posts were your own opinions. I see no need to continue this then, nothing good is going to come from this. On the other hand i could get my account locked (again) from something i wrote in community, so it is not worth it.

Have a good sunday and lets carry on the same old ways:)

[Rushbie]

@LivertoolYou sober? Just asking. :lovekiss:

[Livertool]

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@RushB wrote:

@LivertoolYou sober? Just asking. :lovekiss:

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Getting there :puking:, yesterday i wasn´t :laugh:

But it doesn´t change my opinions that gambling should be fair, easy, transfers fast and reliable and if something is wrong it should be handled right away, not  'mañana'

Thanks for asking though :lovekiss:

[Rushbie]

True though, wish masses of gamblers could do a change. Better world 😏
Edit. The ones with ideas should rule the world. Not the ones with money.

[psrquack]

I think the Winamax method is quite fair. You can deposit and play but you have 30 days after the registration to verify your account which contains a very fast ID check and a code typing which was sent to your residence via mail.

[Rushbie]

Stubbernaut (Juggernaut) gtfo man 🤣

[EatMoreNaga]

I wrote in another thread that these reports should be emailed directly to support in order not to tip off the scammers, but after reading a couple threads I'm changing my mind.  There are several posts about clearly the same operation. I send my first email on 1.7.2017. There should be by now a script in place to stop this particular operation. I send 11 nicks and after that found one more, but then stopped playing NL4.

[Jami-Unibet]

@Livertool,

I honestly think if you are going to call an answer ❤️♥️❤️, then you need to back it up and not "leave it at that". 

And I was not being sarcastic when I said that all feedback is appreciated, and that I'll try to learn something from this. 

[Livertool]

Really don´t want to continue this anymore as it leads to anything but if you insist:

❤️♥️❤️ 1

"And no, verifying accounts when they're created is out of the question. That does not serve anyone, not the customer, the company nor the employees"

It does serve customers if those dumbers are not here. People can concentrate on playing rather than reporting of them, chancing tables ...

❤️♥️❤️ 2

"And no, it's not the players fault that those guys can play, but it's not Unibets fault either"

As Unibet is the provider, i really do feel it is Unibets fault, as you are the only one who can block them from coming here.

❤️♥️❤️ 3

"The reason accounts like that can be created is because it needs to be fairly easy to sign up and start playing, with no extra hassle."

Who says it NEEDS to be like this, some law or something? No, it is Unibet who says this because i think you profit from every fake account made that you don´t have to return their deposits. And you call that responsiple gaming :wow: And what hassle is it, if you are required to identify yourself by internet banking, credit card, passport or something like that when opening account. It takes like 5 minutes.

❤️♥️❤️ 4

"In worst cases, it will take some days to go through the process"

Even in here community there has been many cases that are taken weeks, not days to verify. I don´t say all do but the worst case ain´t days.

But you said later on yourself that Unibet is a company and its purpose is to make money, so that would have been good answer to start with rather than some lame excuses.

And on last wednesday i created new account to another casino by affliate because it got good offer. Got freespins for start and managed to win some money from them and playthrough it. Put them to withdraw, which was canceled because i had to verify. Send the documents they asked at evening, next morning woke up and they were already approved. Withdrawed again and the money was in my account same day. Now that is what i call great experience, no hassle, no delays, no bull❤️♥️❤️. And i will certainly deposit there in the future too and in the long term they will profit from me so business can be made in different ways :)

[startelver]

Of course Unibet needs to earn money , and as much as possible .  Nothing wrong with that. 

But I believe they earn a lot more on Casino games than poker so to suggest that Unibet want to welcome fake players is a bit too much .  

The poker section is not very big compared to casino where you will find all the crazy players losing millions.  

 

 

[Livertool]

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@startelver wrote:

Of course Unibet needs to earn money , and as much as possible .  Nothing wrong with that. 

But I believe they earn a lot more on Casino games than poker so to suggest that Unibet want to welcome fake players is a bit too much .  

The poker section is not very big compared to casino where you will find all the crazy players losing millions.  

 

 

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I didn´t say nothing wrong with that, of course they do but how you make it is different thing. Don´t know how much is getting from which category but every sent counts as you multiple it by users and it will be a big number.

As much as i like gambling, i also know that this is very shady business so i try be aware of what is going on.

[Jami-Unibet]

First of all, I don't know why you would say the answers are ❤️♥️❤️. I'm trying to give a base to every answer as good as I can. And my aim is for this to lead something, it's not just a brainless debate. I want to hear the bad parts in your opinion and try to fix them. I'm not really sure does the Community here realize how big of an effect they have.

"It does serve customers if those dumbers are not here. People can concentrate on playing rather than reporting of them, chancing tables ..."

^ The amount of fake account created compared to legit accounts is REALLY REALLY small, so putting everyone to go through the identifying process when they create it, harms more people than it helps. 

"As Unibet is the provider, i really do feel it is Unibets fault, as you are the only one who can block them from coming here."

^ And that's what we are doing constantly. As a provider, if we make people to verify the accounts immediately upon creating the account, hurts more people than helps in regards of fake account created as said. 

"Who says it NEEDS to be like this, some law or something? No, it is Unibet who says this because i think you profit from every fake account made that you don´t have to return their deposits. And you call that responsiple gaming /html/images/emoticons/Asset20.png And what hassle is it, if you are required to identify yourself by internet banking, credit card, passport or something like that when opening account. It takes like 5 minutes."

^ Yes, it NEEDS to be like this in orded to make it easy for the customers. We are not looking for profit on fake accounts created by any means, since they do not deposit. And how that is linked to responsible gaming is relevant only on minors. And yes, some markets do have easy verification processes via online banking or so, but there is still markets that don't have that. Every account is unique, and the verification is unique. As Stubbe mentioned, there is no standard process on it. 

"Even in here community there has been many cases that are taken weeks, not days to verify. I don´t say all do but the worst case ain´t days."

^ Yes, in absolute worst cases it might take weeks. But that is usually not up to us that it takes so long. But this is also a highly discussed subject here in the community. The amount of verification processes reported here is roughly 0.1% if even that. So the amount of verification processes that goes well is much much more than you know. But it still might take days, which is not good for new customers. 

"And on last wednesday i created new account to another casino by affliate because it got good offer. Got freespins for start and managed to win some money from them and playthrough it. Put them to withdraw, which was canceled because i had to verify. Send the documents they asked at evening, next morning woke up and they were already approved. Withdrawed again and the money was in my account same day. Now that is what i call great experience, no hassle, no delays, no bull/html/images/emoticons/Asset31.png/html/images/emoticons/Asset50.png/html/images/emoticons/Asset31.png. And i will certainly deposit there in the future too and in the long term they will profit from me so business can be made in different ways /html/images/emoticons/Asset1.png"

^ The first part is not relevant by any means. You got freespins and got lucky, it's slots. You managed to wager it, once again, luck. It's slots. 

Regarding the verification process, as I said, every one is unique and will be handled as such. I'm sure you had proper pictures of the documents asked and they could be approved immediately. That also happens at Unibet more often than you know (see above). What we are aiming for is a great experience, no delays, no bull❤️♥️❤️ aswell, that's why we don't require verification process when you create an account. 

 

 

[BonusPater]

I don't understand how one can think that Unibet are making a profit on these fake accounts. Do you think whoever is behind it would continue, if he/she wasn't making a profit = Unibet loosing money.

You might not think it's a hassle, but that doesn't change anything. Look at my previous post. Making the customer go through the most painful process, when there's no need for it, can never be a good thing. Many things can go wrong, but mostly it's a pain because the customer makes a mistake (what led to the document request or during the document upload process).

 

@psrquacks, that approach is fine in some cases, but it doesn't always make sense. Again, every customer is unique and there huge differences between the markets, so requesting a standard set of documents doesn't make sense. In Denmark Unibet actually do something similar to what you describe. There's an e-verification where the details are checked with a national database. If there's a match, the account is automatically verified - again, an account can never be fully verified, so documents might still be requested. If there's not a match, the customer can't withdraw and need to send in documents to verify identity and address. There're somewhat similar processes in place in other markets, but it's not possible in all.

[BonusPater]

The amount of verification processes reported here is roughly 0.1% if even that."

Think you can add quite a few zeroes before that 1 :) more like < 0.001 I think :)

[Jami-Unibet]

Yeah, that was a number from the top of my head. Should've done some math before posting. :D

But yeah, the number of verification processes "gone bad" is suuuuuuuuper small. And that's almost the only thing people see here in community regarding the process. So it feels way bigger than it is in reality. We process hundreds and hundreds of documents daily.  

[cris1285]

Lol, i don`t get how this reporting went so far and 5 pages :laugh: 

@Livertool, you had any verification problem, or just like complaining? For me it seems you are the best at complaints (no offense). Check how many members registered here, and how many had report about verification process. Do some math. And add more happy customers who dont register only to make a mess, and threaten with laws and court, like that few do. Which are the chipdumpers and bonushunters actually. :happy: 

Obviously the best thing to do is to report these bast ards, but i really like the fact that Unibet makes no money from them, they also dont make money, only the smart and brave pokerplayers who smell the trick and beat their trash hands. Or just close the table for peace and find an other one 😃

[Livertool]

Yeah, quite funny where the thread started and where we are now :wow:

No, my transactions have been very good with Unibet at least as far i can remember since opened account i believe early 2000 or something like that, so ty for Unibet for that❤️. Maybe i am just trying to show some love/support to those who ain´t been so lucky because i know from other sites how frustrating it can be not to get your money or account approved without ton of hassle.

And feels a bit silly that they are asking for improvements and when given to them, right away turned down and it can not be done with out even considering them. It is not that they are my own ideas, they are using them in other sites so it could be done, if there is will, there is way :)

And for the chip dumping, if they are only doing it with free poker money and they don´t deposit at all then there i am wrong, no benefit to Unibet from those, my apologises. Wondering where they have come all of sudden now, as when the poker boom started, there was lots and lots of free poker money available and don´t remember that there was any problems with chip dumping in anywhere until here. Is it new innovation or have i just missed before?