Rank 10
‎19-11-2016 05:45 AM

voucher removal

Could a voucher be manually removed - It has 0 value but when I try to remove it :

"This voucher has pending games and cannot be removed until the games are completed. Click on "My Tickets" to see your upcoming games."

The problem is that the game is on 24th(only 0.10 ticket) and I have 12 more vouchers enqueued which will expire in 28 days.

Is there tech-mod who could remove it from my account?

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11 REPLIES
Rank 23
‎19-11-2016 05:52 AM

Re: voucher removal

@GothMoth 

Have you tried live support? For sure they can assist you quickly and remove the voucher for you Smile

"When things are bad, it's the best time to reinvent yourself"
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Rank 10
‎19-11-2016 07:56 AM

Re: voucher removal

I totally forgot about that option. They said that are going to sort it out. Thanks for the advice.

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Rank 10
‎21-11-2016 07:02 PM

Re: voucher removal

Actually they didn't remove itDisappointed

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Moderator
‎21-11-2016 08:32 PM

Re: voucher removal

Sorry about that @GothMoth,  I checked up on it and it seems there are some technical aspects in regards to the game already purchased via the ticket, and se we can't cancel it Sad

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Rank 10
‎21-11-2016 10:44 PM

Re: voucher removal

No problem, I'll wait few days for the voucher to expire. Had some extra free time these days and would play with the vouchers a lot especially with the notorious log-in issue which I too experience for the poker client.

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Rank 10
‎24-11-2016 11:26 AM

Jackpot win

It was for good that I had to wait till this morning, otherwise I might not be so lucky...

Jackpot.jpg

 

 

 

 

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Rank 23
‎24-11-2016 11:32 AM

Re: Jackpot win

@GothMoth Congrats!! That's a really nice win Smile Almost 230 with €2 bingo ticket Cash

"When things are bad, it's the best time to reinvent yourself"
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Unibet Employee
‎24-11-2016 11:35 AM

Re: Jackpot win

Nice one! Congratulations! 

I see patience paid off well! Wink

If there weren’t luck involved, I would win every time. — Phil Hellmuth
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Rank 19
‎24-11-2016 11:55 AM

Re: Jackpot win

Congrats on the lucky win @GothMothSmile Turns out it was a very good thing that voucher couldn't be cancelled after all. Very Happy

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