RayL

@GR1ZZL3R, thanks for the praise with the video :), in terms of expansion, I guess we could say that there is an "expansion" plan. I am planning to buy a drone this summer as well and maybe add some cinematography lenses to the collection, create a website....stuff like this. But one thing I don't want to do is to go for quantity in terms of work. I would rather spend another 2 years learning cinematography and photography and work for a high price to the ones that can afford it rather than work cheap and be overwhelmed. I have 2 weddings this summer that I've been hired for and I've gotten a gig with a wine cellar as well shooting their products, so it's working out. It's not allot of money but I'm at the start of this whole thing. I also do some street photography when I have the time, check the spoiler :D (And please let's try and keep a straight face and be adults about the Champagne photos 🤣)

Hi @gyuribatya, thanks for reaching out again with this issue. I've contacted our Bingo Expert and we are waiting for his response on this matter, I'll let you know as soon as I know more. For future reference just for you to know, Live Chat can be accessed in the Help Center by navigating through the relevant issue that you're experiencing as seen in the link below. https://www.unibetcommunity.com/t5/Unibet-how-to-s/Live-chat-How-to-get-in-touch/m-p/167367#M166 /Ray

Hi @BadSanta007, I would love to help you, but I would need more information regarding the times that you believe an error happened, preferably the actual round pinpointed in order to investigate this for you. Without exact info it would be like looking for a needle in a haystack. I'm sorry you had a bad experience with Live Chat, but without the information mentioned above, I too am unable to help you. Is there no way you could pinpoint the round in question in your account history? /Ray

Hi @BadSanta007, thanks for posting and welcome to the Community :) We would be happy to have a look and I'm sure so are my colleagues from Live Chat, however the procedure in terms of reporting this to our provider requires us to know either an exact round ID of the spin in question or at least the time interval when it happened (1-2 minute interval max). You can find your previous spins if you access you account history in the link below: https://www.unibet.com/myaccount/mygamingactivity/casinoactivity /Ray

Hi @solidplanbro, transfers between players are not something we do anymore I'm afraid,

Thanks for reporting guys @4soul, @CuteRaven. We're looking into it.

@Petit_pertotal, you can contact us if you would like us to move you to another event and it shall be done :)

Hi @Justdave, welcome to the Community :) Apologies for the delayed settlement, I had a quick look at your account now and it seems it was fixed in the meantime. I'm marking this query as solved in the meantime but if there is anything we can still do for you, please let us know /Ray

Hi @CDHAFC, the bet you placed was on Over 0.5 Total Corners - 30:00-39:59. The bet was settled as Lost since no corner was taken during the interval. Upon checking, a corner was awarded at 39:49 and was taken at 40:16 and we have settled this in accordance with our rule under B.5.3 which states that: "Occurrences that have not been sanctioned and/or acknowledged by the match/event officials (e.g. disallowed goals) will not be taken into account towards the settlement of the bet. As a general rule, and unless the offer specifies otherwise, Unibet will settle offers based on the exact time that the flow of play was interrupted/resumed (as applicable) by the occurrence in question (e.g. ball went out of play for a throw-in/goal kick or crosses the line for a goal). Bets referring to the accumulation of a particular occurrence (e.g. Total corners) and/or the execution of a particular action, will require said occurrence to actually take place during the time interval specified (e.g. the corner being kicked). In such instances, should the occurrence be only awarded and not taken, it will not be considered for settlement purposes." Based on this, our traders believe that the bet was correctly settled as lost and believe that the settlement shall stand. /Ray

Hi @tiss18777, really sorry for the inconvenience, my colleagues have already fixed this for you.

@Ozzyholik, please don't share passwords to private tournaments anymore. It defeats the purpose of having a private tournament in the first place.

I'm unable to confirm or deny that @psrquack at the moment. There's nobody I could contact at the moment for a clarification.

Hi @ImProSpin thanks for contacting us, I'm looking into it and will update you as soon as I got to the bottom of it. Might only be tomorrow though, hang in there. /Ray

Hi @pokerrocket, please read @ReCorpH's comment above.

Hi @Petit_pertotal, I'm looking into it :)

Hi @0583, my apologies for the delay in settlement, I've sent the bet to be checked by our traders and it was settled now. Congrats on the winnings :) /Ray

Thanks for reporting it @revliskciuQ, I've sent it to be looked at and fixed. :)

Hi @Veseljko, welcome to the Community :) and a big thank you for posting the aliases that you believe are players trying to cheat. We have forwarded your message to our Bingo expert and we will be having a look at the mentioned accounts soon. Naturally, if any abuse is found they will be shut down immediately. /Ray

Thanks for reporting @XY, we're on it! :)

Post is updated with all the exciting promotions happening as well guys. :)

Thanks for the compliment @DoktorAvalanche , :) and sure they did, well, that and the highly discounted price which comes with not having any references 🤣, but I've done research over the quality that is offered in Malta overall for stuff like this and I must say, looking at the job I've done objectively, it's not the sh1ttiest job I've seen online.

Let's at least try and keep it civil guys @Brocky, @WuDu, what are we even arguing about?

:happy: an awesome thread @DoktorAvalanche, I hope more people join in and open up a bit. I like filming stuff, also had a thread about it but abandoned lately, hectic time of the year and all that :) https://www.unibetcommunity.com/t5/Off-topic/I-like-making-videos/m-p/232483#M11704 I've recently bought my very first camera, a Sony a7 Mark II and lenses which set me back around 1300 euros, but hey, it's me who picked this hobby so might as well stick by it right? :Rofl:. The pride of my "career" so far as a videographer is the video below, I've been entrusted with a wedding last year which I filmed single-handedly with absolutely no assistance. I also like video games although my PS4 is a bit dusty. https://www.unibetcommunity.com/t5/Off-topic/Community-Video-Game-Geek-Thread/m-p/191515#M10562 . /RayRay

All stats sent guys :)

Hi @Papatango656, welcome to the Community :) Sorry to hear about the streaming issues, it's true that we do our best to provide the live streaming service and livescore statistics however they are not guaranteed services because they are projected onsite by third party providers. It can indeed happen, as you experienced, that there a gap in service. We're more than happy to have a look at it and maybe flag it towards our providers though. Is this an issue on all races matches or did it occur only on one race?