Stubbe-Unibet

It's possible we'll have it fixed within a couple of weeks. There has been work done on this recently. We're currently waiting for some legacy code to be removed, and then I'm hopeful we can make it work 🙂 And you're all right this is an ancient issue. iOS has been worked a while ago, but Android has been broken basically forever (long before I joined the team). I'll be back with in update soon (hopefully)

It's the community rank, not the loyalty level 🙂

Nothing is multiplied as such. It's the % continuos rakeback paid in bonus points. See the two reward types described on the page I linked to, where it's explained in more detail. The multiplier for each level is shown on the loyalty page in the client (and on the page I linked to) - 12 multiplier = 12%. If something is still unclear, let me know!

I've tried to explain it in the easiest way I can on https://unibetpoker.com/unibet-poker-loyalty-program. I can try and describe in a different way tomorrow 🙂

It's lvl 6. Terms on some promo pages still need to be amended. The points multiplier is essentially = rakeback percentage in bonus point that is continuously paid as you play. There's a better explanation here https://unibetpoker.com/unibet-poker-loyalty-program 🙂

Changed min players to 3, so it should at least run 😄 I'm considering PKO change as well, as they generally just get more players 🙂

+€250 in bonus points paid already, and more to follow soon 🙂 Keep the reports coming!

It’s only been a few days since my previous “bug hunt” announcement, so this one might seem a bit odd, but I was impressed by all the good feedback submitted, and I didn’t feel the existing bug reports section did you guys’ justice. So, I reached out to the community platform supplier to hear what could be done, and they have – in record time – set up a brand-new bug reports section that should help with a much better overview, better guidance when submitting a report and more. I can for instance set bug status as well as priority, and everyone can easily filter by these values. You can find the new section here: https://www.unibetcommunity.com/bugreports/ I’ve also decided to improve the rewards a bit, so for the next 3 months (March, April, May), you will have the opportunity to get: 2500/5000 (€25-€50) bonus points for each submitted report that gives us enough info to realistically reproduce the issue or find the root cause. 2500bp will be for smaller issues and 5000bp for bigger ones. Typos, promo terms etc. are not included here, but we’d of course still love to hear about them. Valuable contributions to existing reports (if you for instance help identify steps to reproduce the issue) will also trigger this reward. 2500/5000 (€25-€50) bonus points again when we manage to fix the issue. Invite to a €500 (bumped up from €250) monthly centroll for everyone that contributed the past month. First one will run early April. It’ll be decided, at my sole discretion, when something is deserving of the bonus points reward, and it’ll generally be paid on Fridays. It might sound a bit vague and unclear, but it’s rather simple. If you experience an issue once and there’s no way for us to identify why it happened, then I can’t reward with bonus points. It could for instance be the client crashed once, but it seemed random and there’s no dmp file with details (dmp file=crash detail file generated by special client version I’ll share on here after every release). We appreciate all reports, and I will try to be nice about the rewards, promise 😊 Terms & Conditions Players from Sweden, Belgium and Denmark can not receive the bonus points rewards. Eligibility for a reward is decided at the sole discretion of Unibet Bonus points rewards will be paid every Friday We reserve the right to change the promotion at any time General Unibet terms and conditions apply

@ragnarok set an alarm for 2028 to check for next update 🤣 Looking forward to hear how it goes 🙂

I think it'll require exactly what you mention in the beginning: a small miracle in penalties. Can't see Finland winning in first 90 min, but bigger miracles have happened before 🙂 I'm afraid we might be looking at a 2-0, but hope I'm wrong

Please reach out to live chat support. The issue they were having was resolved a long time ago 🙂

Also just a reminder that Unibetpoker.com got all the info, before promo pages go live 🙂 https://unibetpoker.com/promotions And March Momentum page: March Momentum (Mission Promo) - Unibet Poker

The drop hit around 3 minutes before midnight (UTC) at PL100. All 6 players were from eligible countries. There was no less than 3 players from Finland among the lucky ones (quite normal for PL100)

The correct answer is - €19,000. So do a few extra free tickets really matter? Hell no, so here you go; one ticket for everyone in the thread. Good luck and let me know if you manage to turn it into a phase 2 qualification 🙂

Post your guess for how much money we'll lose/make on HexaPro today (full day), and if you get within €10,000, I'll give you a ticket for the €100,000 phase tournament! If you think we'll lose €10,000, simply post -10,000. For regulatory reasons, DK/BE/SE customers can not take part. Predictions need to be added in this thread latest 08:00 CET. Win/loss is simply calculated as buyin sum - payout sum Tickets will be added latest at 12:00 CET.

Welcome to the community, @Mister Gambit! Appreciate the report and I've forwarded it to be checked in more detail 🙂

I really can't help. I'm on vacation, but even if I wasn't, I have to be very firm about this now strictly being a channel for poker support. If I start to get involved with other products, it'll hurt the poker product for which I'm ultimately responsible (my time isn't an infinite resource 🙂 ) I'd suggest to use live chat support, as such misunderstandings are easier to avoid there.

@Carach71 welcome to the community. Please note it's English only here, but absolutely fine to use google translate or similar for your posts 🙂 your rank is visible from your mobile as well as in the thread display, when you post something

I'm 100% sure live chat support will be able to help with this one 🙂

JellyJammer, DiscoJelly, DJtentastic, JellyJive

Should have been paid now 🙂

I don't think it's a bad idea, as long as the items aren't the ones you can achieve through missions, MTT series, community events etc. Offering additional backgrounds, card designs and avatars for a few bonus points, I don't mind. Whether the complexity is worth it, that's another discussion 🙂

Previous release notes can be found here. Release date: 20th March Next release: 23rd April In addition to the below release notes, I'd like to mention the launch of https://unibetpoker.com/, where you'll find promo calendar, live events calendar, blog posts and more. Don't forget the last days of the 10-year anniversary celebration which culminates this weekend! Promotions Still running/upcoming from previous release(s): None Included in this release: March Momentum, 22 Mar – 31 Mar HexaPro Races, 1 Apr – 5 May High Hand, 1st Apr – 5th May April Mission Coming in next release (preliminary): €200,000 Chip Race Series, 5th May – 12th May (8 days) XP Race, 29 April – 2 June (5 weeks) Banzai Black Belt Battle, 29 April – 2 June (5 weeks) Reach black belt to get an exclusive ticket May Mission New features/Improvements - Bug fixes •Saved State in MTT lobby filter is no longer disabled if you move between lobbies in the client and return to MTT lobby. When in HexaPro/SNG queue: we decreased the delay in removing players from queue, but more importantly we're now awaiting confirmation of queue removal, before actually closing the table. This does not apply when you just close the client. Fixed issue where playing multiple tables of HexaPro Extreme could cause the client to close. Fixed issue where player experienced crash when checking tournament lobbies (might still be some remaining issues related to this). This fix should also fix some MTT crashes that happen on first MTT hand. In recent month, a few customers have experienced issues on client launch; with loading assets. This issue should now be resolved. Downtime We are updating Unibet Poker server side on Tuesday 20/03/2024 05:00-06:00 UTC. Games will be paused during update. New SNG tournament creation disabled 1 hour before update. Update may be finished earlier

Assume it's been fixed by now, but if not, please reach out to customer support on the live chat