Purps Posted January 21, 2022 Share Posted January 21, 2022 14 hours ago, Livertool said: Now men matches don´t count towards freebet? Or does this mean that any match is good? Confusing... 14 hours ago, Jami-Unibet said: It means any matches in the mentioned ones are good. The freebet still only works for men's singles tournament. I don't mind it but figured to let you know... 1 2 Link to comment Share on other sites More sharing options...
Livertool Posted January 21, 2022 Share Posted January 21, 2022 17 minutes ago, Purps said: The freebet still only works for men's singles tournament. I don't mind it but figured to let you know... Used my already (with poor result, stupid Opelka ) 1 1 Link to comment Share on other sites More sharing options...
XY Posted January 21, 2022 Share Posted January 21, 2022 19 hours ago, Jami-Unibet said: Hey @XY, did you contact CS regarding this? No,I didn't. They where not useful when I contacted them on couple of occasions therefore don't have habit asking them for help. If You could check this case for me,I would be very grateful. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 21, 2022 Share Posted January 21, 2022 I can check it but it will not help as I can not credit the freebet no matter what. If you could please contact CS and let them know you are missing a freebet from Australian Open promotion, they know how to double check and then credit. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 21, 2022 Share Posted January 21, 2022 And they are aware of the promotion so should not cause any issues. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
XY Posted January 21, 2022 Share Posted January 21, 2022 21 hours ago, Jami-Unibet said: Hey @XY, did you contact CS regarding this? I just did it,dont know why but hey..., and regreted! Amy was on chat and I explained that I got two tickets issued from "bet 10 get 5€" Australian open promotion but tickets were taken away yesterday. Her reply was... and she copy/pasted that pending description. Excellent job once again from Unibet help chat. She asked me to fill quick survey about experiece with chat...glad I closed that chat box on time,bealive me. 1 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 21, 2022 Share Posted January 21, 2022 There must've been some sort of a misunderstanding, one minute please. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted January 21, 2022 Share Posted January 21, 2022 Should be credited now. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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