I am sorry, i havent received any results from you yet (I asked Hexa pro results from 7th Septmber 2020 until now ).
Maybe i am missing something, but i just cant get one thing. Before couple of months ago, i could see and load my reuslt directly from my account history and btw at that time upon request i could get results from you within 1-2 days. Now i CANT get result from account history anymore (no more detail info as you provided before, just very short info which amount i paid which is pretty much useless for some basic tracking results from sit and go tournaments) and result upon request we have have to wait 2 weeks..
Is there any reason for this? Wouldnt be better just to have it as before, and you dont have extra job sending results by email manually?