Puzzl3 Posted March 3, 2020 Share Posted March 3, 2020 Hello guys, did someone have the same problem like me ?!Tournament Shedule is empty and when try to play something like HexaPro for example, it says technical error?! 1 Even the longest journey starts with the first step ! Link to comment Share on other sites More sharing options...
Puzzl3 Posted March 3, 2020 Author Share Posted March 3, 2020 1 hour later, have a looking on mobile app €0 Balance 2 Even the longest journey starts with the first step ! Link to comment Share on other sites More sharing options...
ryan230492 Posted March 3, 2020 Share Posted March 3, 2020 i have same problem 3 Link to comment Share on other sites More sharing options...
psrquack Posted March 3, 2020 Share Posted March 3, 2020 I'm sure they are running a client update and forgot to let us know. 1 Link to comment Share on other sites More sharing options...
Rushbie Posted March 3, 2020 Share Posted March 3, 2020 Phone app not working here either.But they'll get fixed sooner or later.. Edit. Works now after logging in again :Thumbsup: 2 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 3, 2020 Share Posted March 3, 2020 We had a maintenance window this night, which took longer than expected. Sorry for not posting about it here in advance :) 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
psrquack Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet wrote: We had a maintenance window this night, which took longer than expected. Sorry for not posting about it here in advance :)Is the termin of the next planned maintenance public? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 3, 2020 Share Posted March 3, 2020 That'll be when we have the next release, so it'll be posted as always :) 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Merenitsu Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet I am thrown out of the account every 30 minutes. (when I play) 😃. What could be the problem? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 3, 2020 Share Posted March 3, 2020 @Merenitsu, web client? What browser and version? Windows 7? Do you have a screenshot of the error message? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Merenitsu Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet yes, web/ I'm not sure that this is a mistake, it just throws me out every 30 minuteschrome 80.0.3987.122 64 bityes windows 7 You are running out of time! You have been inactive for too long, your session has expired. For security reasons, you are automatically logged out. Click ok to log in again.with time Link to comment Share on other sites More sharing options...
Purps Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet Having the same exact problem than @Merenitsu with browser client on Chrome 80.xx on Linux. Started yesterday so I thought logging out, shutting down and day change would solve it, but the same thing continues today. Security inactivity log-out every 30 minutes while actively playing tournaments.Clearing cache/history didn't help at all. 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 3, 2020 Share Posted March 3, 2020 @Purps, can you help me with some exact times this has happened? 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Purps Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet It's happens every 30 minutes. Just happened at 16:21 and I was able to log in at about 16:23, so I expect next one to be at 16:51 or 16:53, depending on whether the "30 minute timer" starts on the forced log-out or the last log-in. 1 Link to comment Share on other sites More sharing options...
Purps Posted March 3, 2020 Share Posted March 3, 2020 @Stubbe-Unibet Should the bolded part be there on the URL? Haven't seen, or at least paid attention to it before...https://fi.unibet.com/poker/poker-browser-new#frommodal:true 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 3, 2020 Share Posted March 3, 2020 Thanks. I belive we've got all the details we need. Hope to have an update for you tomorrow 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Purps Posted March 10, 2020 Share Posted March 10, 2020 @Stubbe-Unibet wrote: Thanks. I belive we've got all the details we need. Hope to have an update for you tomorrow@Stubbe-Unibet Any news on this? Having to set a timer to beep every 28 minutes or so and then needing to refresh the Unibet website to stay connected to the browser poker client is far from ideal. :annoyed: 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 10, 2020 Share Posted March 10, 2020 Hope to have a temporary fix released this evening :) sorry it's taken this long 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Merenitsu Posted March 11, 2020 Share Posted March 11, 2020 @Purps the problem also remained. starting to annoy when you play on many tables Link to comment Share on other sites More sharing options...
Purps Posted March 12, 2020 Share Posted March 12, 2020 @Merenitsu wrote: @Purps the problem also remained. starting to annoy when you play on many tables@Merenitsu I just tested this auto-refresh addon for chrome and it works great.https://chrome.google.com/webstore/detail/auto-refresh/ifooldnmmcmlbdennkpdnlnbgbmfalko Add that to your chrome and then open your unibet webpage. Then click on this symbol:Set the timer to 28 minutes or so and click start. It will only refresh the webpage that you are on at the time of starting it.Now you can open the poker client and you will not get disconnected anymore. :Ok: The Unibet webpage does not have to be active on your screen, so you can minimize it to the tray if you will, but just don't close it. 1 Link to comment Share on other sites More sharing options...
Merenitsu Posted March 12, 2020 Share Posted March 12, 2020 @Purps right? Link to comment Share on other sites More sharing options...
Purps Posted March 12, 2020 Share Posted March 12, 2020 @Merenitsu wrote: @Purps right?@Merenitsu Yeah, looks good. As long as you have that running, the poker shouldn't force you to re-login every 30 minutes. 👍 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 12, 2020 Share Posted March 12, 2020 We released a temporary fix around noon for the web client logout. Please check if it's working for you now :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Livertool Posted March 12, 2020 Share Posted March 12, 2020 I don' know if there is any relevancy here except timeline cause this has happenes about couple of weeks and so has browser problem (right?) but if am logged in to unibet site and then open community and try to log in, i get this page:Then i have to go to community again and log in and then it allows me to log in but same time it kicks me out of Unibet site. Link to comment Share on other sites More sharing options...
Purps Posted March 12, 2020 Share Posted March 12, 2020 @Stubbe-Unibet wrote: We released a temporary fix around noon for the web client logout. Please check if it's working for you now :)@Stubbe-UnibetSeems to be working now. Played for over an hour without a need to re-login. 🆗 1 Link to comment Share on other sites More sharing options...
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