startelver Posted June 3, 2018 Share Posted June 3, 2018 First the campaign was to bet €50 kr to receive 50 kr to bet on Norway - Iceland. The freebet never appeared. Then another one , I place a bet of 100 kr on Norway - Panama and should get a 100 kr free bet on the WC in Russia . But if I try to place a bet there is nothing, I cant find any freebets or boosts. https://no.unibet.com/promotions/sportsbook-promotions Link to comment Share on other sites More sharing options...
Purps Posted June 3, 2018 Share Posted June 3, 2018 @startelver wrote: First the campaign was to bet €50 kr to receive 50 kr to bet on Norway - Iceland. The freebet never appeared. Then another one , I place a bet of 100 kr on Norway - Panama and should get a 100 kr free bet on the WC in Russia . But if I try to place a bet there is nothing, I cant find any freebets or boosts. https://no.unibet.com/promotions/sportsbook-promotionsDon't know about the first one, but on the second one it would only make sense if they give the free bet after the match has been played. If it wasn't like that, people could, and most certainly would, abuse the promotion by making the required bet, getting the free bet, and then cashing out the original bet.Not sure if this is the case though since I can't see the T&C of that promotion, and even if I could, it would all be greek to me. Link to comment Share on other sites More sharing options...
startelver Posted June 4, 2018 Author Share Posted June 4, 2018 Yes I don't know what happened to the first one. But I will wait until after the Panama game and see if I receive the other one. Link to comment Share on other sites More sharing options...
RayL Posted June 5, 2018 Share Posted June 5, 2018 Hi @startelver, I had a look and there might be an error with the 50 kr bet. It is most probably tied to the difference in currency and by that I mean the difference between kron, the currency the promotion runs on and euro, the currency set on your account. Happened to @GothMoth some time ago. We gladly adjust these promotions manually in these cases and I've added you the free bet now. About the Norway - Panama game, your reward will be issued as soon as the game is over I believe :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
steppek77 Posted June 5, 2018 Share Posted June 5, 2018 @RayL wrote: Hi @startelver, I had a look and there might be an error with the 50 kr bet. It is most probably tied to the difference in currency and by that I mean the difference between kron, the currency the promotion runs on and euro, the currency set on your account. Happened to @GothMoth some time ago. We gladly adjust these promotions manually in these cases and I've added you the free bet now. About the Norway - Panama game, your reward will be issued as soon as the game is over I believe :) /RayHi @RayL I haven`t got any freebet from Unibet Norway either:(And after the new look for sportsbetting you can not click any places to see your free bets or % boost.. Link to comment Share on other sites More sharing options...
RayL Posted June 5, 2018 Share Posted June 5, 2018 Hi @steppek77, in order to get the Free Bet a player was required to place a bet of minimum of 100kr on Iceland - Norway or Norway - Panama at the minimum odds of 1.4. I cant seem to find those bets on you account. However the Norway - Panama promotion is still ongoing you will become eligible for the reward if you place a 100kr bet on it :) Please note that the reward is issued after the game has officially finished not when the bet is placed. Former Community Moderator Link to comment Share on other sites More sharing options...
steppek77 Posted June 5, 2018 Share Posted June 5, 2018 @RayL wrote: Hi @steppek77, in order to get the Free Bet a player was required to place a bet of minimum of 100kr on Iceland - Norway or Norway - Panama at the minimum odds of 1.4. I cant seem to find those bets on you account. However the Norway - Panama promotion is still ongoing you will become eligible for the reward if you place a 100kr bet on it :) Please note that the reward is issued after the game has officially finished not when the bet is placed. Yes, I am appoligize. I saw it right before you post here now. Stupid me :) Link to comment Share on other sites More sharing options...
RayL Posted June 5, 2018 Share Posted June 5, 2018 No worries @steppek77 :) happens to all of us unfortunately. I also forgot to mention that you can now access your Free Bets and Profit Boosts by clicking on "My account" --> "Bonuses" --> "Free Bets and Profit Boosts" like seen in the picture below. Former Community Moderator Link to comment Share on other sites More sharing options...
steppek77 Posted June 5, 2018 Share Posted June 5, 2018 Thank you for the info @RayL I found it now :) Link to comment Share on other sites More sharing options...
startelver Posted June 6, 2018 Author Share Posted June 6, 2018 Thanks , I have received the freebet and I will wait for another one after Norway -Panama game. My account is in Euro and I would think many Norwegian players also have their accounts in Euro , so you should try to award us automatically , or else we have to complain here every time there is a promo . 😃 Link to comment Share on other sites More sharing options...
RayL Posted June 6, 2018 Share Posted June 6, 2018 Might have been just a rare error to be honest since historicaly speaking they get added to your account as I see. Nevertheless, if anything like this happens in the future let us know and we'll gladly adjust it :) Former Community Moderator Link to comment Share on other sites More sharing options...
startelver Posted June 8, 2018 Author Share Posted June 8, 2018 @RayL I just want to let you know that I am still waiting for the freebet for €10 to place on WC. (Norway-Panama) Also there is a new WC campaign , I placed a bet for Germany to win the WC , so the promo will give me a freebet every time Germany wins a WC-match . I hope this will happen automatic or else I have to notify you here. Link to comment Share on other sites More sharing options...
startelver Posted June 9, 2018 Author Share Posted June 9, 2018 @Ray-Unibet Still nothing.... Link to comment Share on other sites More sharing options...
Livertool Posted June 9, 2018 Share Posted June 9, 2018 I think he is doing new style to doggie or gf with doggie style but eventually he gets bored and answers :D Link to comment Share on other sites More sharing options...
RayL Posted June 10, 2018 Share Posted June 10, 2018 Hey @startelver, I had a look at your account and the bet placer on Norway-Panama was a system bet, this being the reason that the bet wasn't added. I believe the Terms specified that only Simple bets are registered in this promotion. Let me know however if anything is missing from the WC winner promotion. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
startelver Posted June 10, 2018 Author Share Posted June 10, 2018 @RayL wrote: Hey @startelver, I had a look at your account and the bet placer on Norway-Panama was a system bet, this being the reason that the bet wasn't added. I believe the Terms specified that only Simple bets are registered in this promotion. Let me know however if anything is missing from the WC winner promotion. /RayNo Ray you are wrong , I had also a single bet on €10.50 for Norway win . It was the first bet I placed when I registered for the promotion. 3 Juni 2018 14:06:09 Innsats:€10.50 Utbetaling€19.43 Type spill Fulltid: NorgeKupong-ID1447367308 Link to comment Share on other sites More sharing options...
startelver Posted June 10, 2018 Author Share Posted June 10, 2018 All good now , received €10 freebet , thanks. But this will probably happen again in the new WC promo . Every time Germany wins , I should receive a freebet or similar. How are we going to solve it ? Link to comment Share on other sites More sharing options...
RayL Posted June 10, 2018 Share Posted June 10, 2018 In the unfortunate case that it does happen @startelver, do let me know. I'll gladly add anything that is due manually. Former Community Moderator Link to comment Share on other sites More sharing options...
startelver Posted June 15, 2018 Author Share Posted June 15, 2018 @RayLI participate in this WC campaign : https://no.unibet.com/promotions/sportsbook-promotions/fotballfesten#tab:tabview-7-975890-tab-2Every day there is a new bonus opportunity. Yesterday I place a €10 bet on Russia - Saudi and shouod receive a 50 kr freebet today. Only for use today. 14. juniSpill for 100 kr på åpningskampen - få et 50 kr gratisspill dagen etter Now since my account is in Euro I suspect I will not get any of these bonuses credited my account ? So you have to do it manually. Link to comment Share on other sites More sharing options...
startelver Posted June 15, 2018 Author Share Posted June 15, 2018 @RayLBump This is very frustrating! Live chat next ? Link to comment Share on other sites More sharing options...
RayL Posted June 15, 2018 Share Posted June 15, 2018 Hi @startelver, indeed I see the bet in your account. I have added you the Free Bet now which is valid for a whole week and free to use on any of the future games. Apologies for the inconvenience caused. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
startelver Posted July 15, 2018 Author Share Posted July 15, 2018 Hello Today I received a mail from Unibet Norway that I won a 100 kr freebet for participating in Oddsmesterskapet. This is the mail: Som en takk for at du har deltatt på det store oddsmesterskapet har vi gitt deg et gratisspill på 100 kroner som du kan bruke på finalen (eller hva du vil). Du finner spillet i spillkupongen din. Lykke til med spillet!--------------------------------But I did not receive the freebet , and I think it is because my account is in Euro and not KR. Thanks. Link to comment Share on other sites More sharing options...
RayL Posted July 18, 2018 Share Posted July 18, 2018 Hi @startelver indeed, apologies for that. The bet is now added to your account :) Good luck with it. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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