Jami-Unibet

Hey @Bibi63 and welcome to the Community! Is this issue still ongoing? Looking at your account history you managed to play some casino games today. Please let me know if the issue comes back and I can look in to it again. :)

@gyuribatya rest assured, it is not only you who received the ban.

Hey @Ivan97 and welcome to the Community! Checking your betting history I can see you made a livebet on Milan - Juventus on "Next corner". This bet is visible in your betting history as well. Please let me know if this is not the one and I can check again.

Hey @Christine, Could you provide the match you made the bet on or preferably the Coupon ID? I'll have a look at it then. :)

Hey @centavra, Was it that way for long? Is it possible that the registration was open and someone just registered so the numbers just didn't update? Sounds like it corrected itself immediately.

Hey @Julab and welcome to the Community! This was sent to our traders for review and the response you were given came directly from them. According to this information the settlement is correct. This refers to our rule B.5.1: When settling results Unibet will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites. Should this information be omitted from first hand viewing and/or official sources and/or there is an obvious Error in the information included in the sources above, the settlement of the bet offer will be based on other public sources.

Alright thanks @MaecTpo, nothing I can do for the tournament today but I'll try and get it fixed for tomorrow and day after.

Hey @Kajjuslin and welcome to the Community! From what I can see you got this resolved with Livechat. Please let me know if there's anything I can do. Apologies for the inconvenience caused.

Hey @PersonJ, Thanks for letting us know, I'll send this further so it can be checked. Has it still happened in the latest ones? I doubt it was meant like this, most likely just a setup error.

Annabelle28 is fine, I have that noted up so no trouble comes from it. ;)

Please guys keep in mind, even tho it's all fun and games to copy aliases that might or might not have been colluding that your account get closed down as "collateral damage". Obviously if you haven't done anything wrong it will get reopened as well, but no reason to get it closed even for a short period of time.

Hey @BadSanta007, I went through all of your rounds on Play N' Go games after 18:00 on 7.2. There is no rounds that would've awarded a 12EUR win. There is quite a few rounds that show up with 2 "superspin" symbols but are missing the third. Is it possible this is the case?

Closing the thread due to inactivity. @ScottishSteve if you still want us to check this bet, please let us know. :)

Bet voided, closing thread. Let us know if there's something more to this.

Translation error which is sorted now, please feel free to reply if there is any questions.

Hey @zotyisama and welcome to the Community! It should be in the vicinity of 6000 flops, but you can see it if you click on the ticket you want to purchase. Before actually buying it there is a pop up window that tells you the amount of flops to be seen. For your second question, yes. All played cashgames are counted on winter bootcamp, doesn't matter if it's played with a ticket or real money. Please let me know if you need something more and I'll be happy to assist.

It's an "Exclusive" freeroll. Please stop asking for the password.

Hey @Bladerunner, Your bet was voided at the same time here. Is there something else I can help with?

Hey @Ozzyholik, apologies for the late reply! From what I can see your contact with LiveChat did yield a result, they sent it to our traders who then voided the bet the same day. Is there another bet you'd like me to take a look at?

Hey @miziel! I've expired your HexaPro ticket and added back the bonuspoints! Feel free to try again. ;)

@MadAdo, Seems like the missions are out of my reach, but lovely @RayL is making magic happen. Should be posted by latest tomorrow. :)

Hey there @etipac and welcome to the Community! Confirming everything @psrquack above mentioned. The amount of tables depend on if you're playing on browser version or downloadable client.

Hey @Devilfiiish, I tried to recreate the problem as well but could not. Looks like it was just a temporary hiccup! Best of luck in the upcoming week!

Hey @Nikou22 and welcome to the Community! Apologies for the delay in response. We should have most of the players in there under the "player specials", I can check with our traders if there's a special reason why some have been missing. Is there some specific players you'd like to have added to the upcoming games?

Hey everyone, I'll check this thread weekly and send you the results. I'll send the ones asked tomorrow. @GR1ZZL3R I'll check that tomorrow too. I know it's not possible to get the results directly but I can manually check how many finals you've played.