BonusPater Posted August 21, 2018 Share Posted August 21, 2018 @Boby wrote: just read this topic :scared: this is a serious sheet. it gives you to think about it.if this kind of stuff happends what could stop hakers to place some "boots" for example,at the tables and other bugs:speechless::wow:🤣 🤣 how the f does that have anything to do with each other 🤣 Link to comment Share on other sites More sharing options...
marius0928 Posted August 21, 2018 Share Posted August 21, 2018 was no problem to me i have 0$ every day :laugh: Link to comment Share on other sites More sharing options...
cris1285 Posted August 21, 2018 Share Posted August 21, 2018 The russian hackers, Trump knows them all 🤣@VikingsAF, nothing to do with your terms, use common sense (im sure unibet will do). Its not one, not two people, who had serious mess here in their accounts (i didnt). Imagine the feeling you receive a big bonus, than they say, huups, sorry, i take it back 😃 People like Andrei easily can loose couple of hundreds (euros) because of the blocked account for a day, because he is unable to bet on those matches (i am not talking about the moaners, who want to see few extra bucks for free).And actually how these people can trust in the site and its safety?A freebet, a pokerticket would do the job, probably no income for the players (🤣), so everyone is more less happy :laugh:On the serious note, it looks really weird, i remember also during the WC some people received fake mails that they won thousands... Link to comment Share on other sites More sharing options...
VikingsAF Posted August 21, 2018 Share Posted August 21, 2018 @cris1285I never said they may not give anything. I'm just saying nobody needs to feel entitled to anything. I also said they ill probably get some kind of compensation knowing Unibet.And on the Andrei part. Bettors who earn a living with sportsbook don't do that on Unibet ;) Unibet doesn't have the best odds, doesn't allow high stakes and easily limits winning players. I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
cris1285 Posted August 21, 2018 Share Posted August 21, 2018 @VikingsAF wrote: @cris1285I never said they may not give anything. I'm just saying nobody needs to feel entitled to anything. I also said they ill probably get some kind of compensation knowing Unibet.And on the Andrei part. Bettors who earn a living with sportsbook don't do that on Unibet ;) Unibet doesn't have the best odds, doesn't allow high stakes and easily limits winning players.Sometimes i think you ... ahh better, i dont finish it 😉I know unibet very well, better than you think - i am limited to 20-100 euro, depends on the market. But what i said, it still stands. Lets stay w Andrei, he would like to place 6 matches w 100 each, odds 2.00, and 5 would be green. Yeah, here you are, couple of hundreds missing. For a living, you dont need to wager 100k a day, i dont know what you think. :laugh: For tennis, Unibet is great. Unibet has stream, has odds boost, has bonuses, has alternative lines, and has a good value in the rules (if you see a player is fakked up, and asked for trainer, you can bet against him, unibet pays if retires). Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted August 21, 2018 Share Posted August 21, 2018 Just as a side note, shortly after joining Unibet I was wrongly credited with e100 of free bets. Thinking it was a promotion or something I used e20 before Unibet informed me it was a mistake. However as an apology they gave me a free e10 bet. The other two bets remained, but as they both lost I don't know wether they would have been settled if they had won, so no complaints from me. I accepted it as a genuine mistake and moved on, so I'm sure Unibet will do all they can to help, even if they don't have to, not like other sites where its just a case of tough luck, deal with it. 👍👍 "It turns out that 75% of all poker players think they play better than the other 75%." Link to comment Share on other sites More sharing options...
Falkir Posted August 21, 2018 Share Posted August 21, 2018 How long to wait? Will the account be unlocked today? I have a ticket for today's double trouble. Link to comment Share on other sites More sharing options...
nightshopper Posted August 21, 2018 Share Posted August 21, 2018 Do I like it my account was blocked for a while? No. But hey, people make mistakes. And Unibet took care of it, rather quickly in my opinion. Link to comment Share on other sites More sharing options...
nightshopper Posted August 21, 2018 Share Posted August 21, 2018 @Falkir My account was unblocked yesterday already, are you sure yours hasn't been unblocked yet? In that case I would recommend contacting live chat support. Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted August 21, 2018 Share Posted August 21, 2018 @Falkir wrote: How long to wait? Will the account be unlocked today? I have a ticket for today's double trouble.I know it's inconvenient and all that but I'm sure you won't lose any tickets or bets etc, Unibet will look after you. Patience is required I'm afraid. :inlove: "It turns out that 75% of all poker players think they play better than the other 75%." Link to comment Share on other sites More sharing options...
Patric-Unibet Posted August 21, 2018 Share Posted August 21, 2018 Hi guys,I understand that many of you are confused, therefore I just want to give you are short overview what happened:The system credited 82 players that took an addon during that particular tournament 400k challenge points and all the rewards that came with it.Therefore 82 players had lots of tickets, bonuses, bonus points and cash that they shouldn't have had.When we found out about this we froze all effected accounts to check them.We are going through the accounts one by one and those where we could fully or almost fully recover the accidently given awards, have been reopened and more will follow.Please stay patient in that regard, as we have to go from account to account and as you can imagine it takes some time to investigate the history since the event.There are a few players that took advantage of the error, anyone that used the error to their advantage will hear from us (or CS) soon, until then I kindly ask you to bare with us.If anyone had a frozen account and it got reopened and feels like we took too much, please contact me and I review it again.Thanks for your patience,Patric Link to comment Share on other sites More sharing options...
Patric-Unibet Posted August 21, 2018 Share Posted August 21, 2018 @KevathallamThank you for the initial report. As a thank you, we have credited you a 100 EUR Supernova ticket to your account.Honesty is much appreciated! Link to comment Share on other sites More sharing options...
sansi Posted August 21, 2018 Share Posted August 21, 2018 @Patric-Unibet wrote: Hi guys,I understand that many of you are confused, therefore I just want to give you are short overview what happened:The system credited 82 players that took an addon during that particular tournament 400k challenge points and all the rewards that came with it.Therefore 82 players had lots of tickets, bonuses, bonus points and cash that they shouldn't have had.When we found out about this we froze all effected accounts to check them.We are going through the accounts one by one and those where we could fully or almost fully recover the accidently given awards, have been reopened and more will follow.Please stay patient in that regard, as we have to go from account to account and as you can imagine it takes some time to investigate the history since the event.There are a few players that took advantage of the error, anyone that used the error to their advantage will hear from us (or CS) soon, until then I kindly ask you to bare with us.If anyone had a frozen account and it got reopened and feels like we took too much, please contact me and I review it again.Thanks for your patience,PatricThanks fot letting us know, but suddenly all of money is gone included my own share i am on zero now.only thing thats left is a bonus to bet on sports,and my pokerclient nothing.Will you check this please? Link to comment Share on other sites More sharing options...
WuDu Posted August 21, 2018 Share Posted August 21, 2018 @Patric-Unibet wrote: There are a few players that took advantage of the error, anyone that used the error to their advantage will hear from us (or CS) soon, until then I kindly ask you to bare with us. :laugh: LOL degenerates, when will they learn? Reminds me of this lovely young lady:Girl-who-found-46m-in-her-bank-account-in-court-to-answer-fraud-charges/news-story/dda784d5abe32acf74e34598499292b2 We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!" Link to comment Share on other sites More sharing options...
Falkir Posted August 21, 2018 Share Posted August 21, 2018 The account was finally unblocked. All my money and tickets remained, except for two tickets to the freerolls 1000 and 3000 for the August missions that I completed. Please check. Link to comment Share on other sites More sharing options...
Falkir Posted August 21, 2018 Share Posted August 21, 2018 Sorry, I forgot I registered there already))) Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted August 21, 2018 Share Posted August 21, 2018 @Falkir wrote: Sorry, I forgot I registered there already)))Been there, done that, forgot where the t-shirt is. :scared: "It turns out that 75% of all poker players think they play better than the other 75%." Link to comment Share on other sites More sharing options...
Patric-Unibet Posted August 21, 2018 Share Posted August 21, 2018 @sansi I sent you a PM with explanation Link to comment Share on other sites More sharing options...
kulmanako Posted August 22, 2018 Share Posted August 22, 2018 Really good.. Link to comment Share on other sites More sharing options...
sansi Posted August 22, 2018 Share Posted August 22, 2018 I am already satisfied that I can play again 😃 did a deposit and hope we can all move allong now 😉a deposit bonus was welcome,but didnt find any. Link to comment Share on other sites More sharing options...
Raulescul91 Posted August 23, 2018 Share Posted August 23, 2018 @Patric-Unibet, I also received the 400000 bonus boints,then the second day the account was blocked with message "message player not found" ,then unblocked and all taken away,thats ok,nothing in plus nothing in minus,but today it happened again,same message,and another like 5000 points were taken away,what's up with that? Link to comment Share on other sites More sharing options...
Patric-Unibet Posted August 24, 2018 Share Posted August 24, 2018 Hi @Raulescul91,I can't see anything being taken again.Can you please double check? There is no reason for us to take any bonus points from you.Thanks Link to comment Share on other sites More sharing options...
Raulescul91 Posted August 24, 2018 Share Posted August 24, 2018 Yes I'm sure,the night before i had like 49800 and I remember it exactly,cause I was thinking if I should pop other tables just to get to 50000 to get the 10 euros or leave it for the next day.didn't open other tables after all cause it was late.the next day i opened a lot of mtts 5-10es and remembered about the 10e from the bonus,and that the notification never appeared,so I went in the profile section and had like 46000 points,that's after playing for a few hours,so 4000-5000 points definitely taken away.like I said,I had a disconnection before O checked the points,with the same message I had when my acc was blocked Link to comment Share on other sites More sharing options...
Patric-Unibet Posted August 24, 2018 Share Posted August 24, 2018 Hey @Raulescul91,I think you're talking about challenge points, not bonus points.Will send your case to Relax to check from their end and get back to you as soon as possible.Thanks Link to comment Share on other sites More sharing options...
Raulescul91 Posted August 24, 2018 Share Posted August 24, 2018 Yeah,challenge points,sorry Link to comment Share on other sites More sharing options...
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