Claire84 Posted August 11, 2023 Share Posted August 11, 2023 I've just signed up and received a bonus. Won money with that bonus now I've to wager €1900 before I can withdraw how can that be right ? Link to comment Share on other sites More sharing options...
Rushbie Posted August 11, 2023 Share Posted August 11, 2023 (edited) The bonusoffers have to be usually wagered multiple times the amount of it. For example, on casino the amount can be 25x-35x the money won with bonus to make it real, withdrawable money. Check the terms and conditions mentioned in the bonus offer what it is for you. Can also be seen in the active bonuses from profile. Welcome to forum @Claire84, btw 👍 Edited August 11, 2023 by Rushbie Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 11, 2023 Share Posted August 11, 2023 Welcome to the community @Claire84. You can always request to have the bonus removed in which case you'll lose also the bonus funds and money won with bonus funds Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Iceman Posted August 11, 2023 Share Posted August 11, 2023 2 hours ago, Stubbe-Unibet said: Welcome to the community @Claire84. You can always request to have the bonus removed in which case you'll lose also the bonus funds and money won with bonus funds This is really bad advice, if you have won something with bonus money😄 1900 wager isn't that bad, just check terms and conditions and try to find good game to wager. 1 Link to comment Share on other sites More sharing options...
mailea01 Posted August 11, 2023 Share Posted August 11, 2023 3 hours ago, Claire84 said: I've just signed up and received a bonus. Won money with that bonus now I've to wager €1900 before I can withdraw how can that be right ? i think the site is abit of a scam. i didn’t except a bonus and guess what i didn’t win a thing off over 300. it’s all a con Link to comment Share on other sites More sharing options...
Iceman Posted August 11, 2023 Share Posted August 11, 2023 I think Unibet is fair site and terms and conditions are fine. Ofc maybe confusing for people who play these bonuses first time. Also possible troll here so I don't comment more Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 11, 2023 Share Posted August 11, 2023 2 hours ago, Iceman said: This is really bad advice, if you have won something with bonus money😄 1900 wager isn't that bad, just check terms and conditions and try to find good game to wager. It's great advise 🙂 you play with your own money first, so if you win early on, it makes perfect sense to cancel the bonus (I'd do this myself, depending on rest of terms and wagering requirement. 57 minutes ago, mailea01 said: i think the site is abit of a scam. i didn’t except a bonus and guess what i didn’t win a thing off over 300. it’s all a con You accepted the offer upon signup. If you hadn't ticked the box to accept a welcome bonus, you wouldn't have gotten one 🙂 and again, you could just have canceled the offer Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Fleeti Posted August 11, 2023 Share Posted August 11, 2023 You just didn't make the 3 second effort to click the bonus deposit terms and read it's usually 25x-35x wager requirement on it. Take the L and learn from it. 1 Link to comment Share on other sites More sharing options...
Iceman Posted August 11, 2023 Share Posted August 11, 2023 @Stubbe-Unibet You said that if you cancel bonus you lose all your wins, and later you say that your own money plays first. Makes no sense Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 11, 2023 Share Posted August 11, 2023 1 hour ago, Iceman said: @Stubbe-Unibet You said that if you cancel bonus you lose all your wins, and later you say that your own money plays first. Makes no sense No, I said you lose the bonus funds and money won with bonus funds 🙂 Your own money locked to the bonus - and winnings from these - will of course not be lost 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Iceman Posted August 11, 2023 Share Posted August 11, 2023 So for example, you make a first deposit of 100 euros and get 100% welcome bonus. Your unibet account balance is 200 euros. Now you have to wager 35 times 100, before you can make a withdrawal, right? If you cancel this, you get 100 euros back? 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 12, 2023 Share Posted August 12, 2023 10 hours ago, Iceman said: So for example, you make a first deposit of 100 euros and get 100% welcome bonus. Your unibet account balance is 200 euros. Now you have to wager 35 times 100, before you can make a withdrawal, right? If you cancel this, you get 100 euros back? Correct. And as OP said, he/she initially won, which means the amount of own money locked to bonus, and winnings from these, were greater than 100 while bonus funds were still 100 (don't know if actual deposit amount was 100). Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
I Ivanova Posted August 13, 2023 Share Posted August 13, 2023 why is the money returned to my account? Link to comment Share on other sites More sharing options...
SShcherbyna Posted August 15, 2023 Share Posted August 15, 2023 @I Ivanova Hello and welcome to the community! Perhaps the reason is that you have not completely passed the verification or some other reason. In any case, it is better to contact the chat, there they will help you solve this issue. https://unibet-int.custhelp.com/app/chat/chat_launch Link to comment Share on other sites More sharing options...
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