Kristbjorn Posted February 10, 2022 Share Posted February 10, 2022 I played Temple of the Dead. Once in a while I got in to bonus, after getting 3 books. Decent winnings. After some time I raise the stakes. I spent a lot of money before finally getting 3 books - now I was going to win. But, it errors. My big payday gone. The day after I made contact with support, who told me to delete cache and try again. As it was on my phone and the screen was long gone, there was no way back. I gave up. A few weeks later I was in the playing mood again. I return to Temple of the Dead and soon use maximum stake (20KR=2€), going after the magic books and bonus big payday. After a lot of time and putting more money in my account several times, I finally get 4 magic books. With top stake(about 2€)! Payday?! No, it bugged again! Is there any chance of getting my big payday? Of course I do not want the 2€ back. I want the big bonus or the money spent on getting 4 books. I have seen other people getting help from moderators, who can look in to the "playing file" of players and put things right. I would really appreciate it if that could happen to me too. Thanks in advance Link to comment Share on other sites More sharing options...
Kristbjorn Posted February 10, 2022 Author Share Posted February 10, 2022 Book of Atem*, not Temple of the Dead Link to comment Share on other sites More sharing options...
Doctorpsylus Posted May 6, 2022 Share Posted May 6, 2022 Just had the same issue on TT2 actually won a midi - only theres no game ?! its a grey wall of nothing the game goes on for hours ( according to the timer n obv i cant see anything) yet when i reluctantly refresh = zero balance ,given i just won 55 euros ,annoying 😕 pic is literally what you get to play - live hinderance was bewildered clearly "well get back to you " which translates as go away ! Link to comment Share on other sites More sharing options...
Jami-Unibet Posted May 6, 2022 Share Posted May 6, 2022 Hey @Doctorpsylus, have you tried the basic clearing of cookies & cache? Edit: This is the first I'm hearing of this so does not seem to be a widespread issue. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Doctorpsylus Posted May 6, 2022 Share Posted May 6, 2022 @jami tried 3 browsers & regularly clear stuff like cookies & cache etc ,did it again just to be sure same result ,cheers for replying actually won a midi - only theres no game ?! its a grey wall of nothing the game goes on for hours ( according to the timer n obv i cant see anything) yet when i reluctantly refresh = zero balance ,given i just won 55 euros ,annoying 😕 pic is literally what you get to play - live hinderance was bewildered clearly "well get back to you " which translates as go away ! Link to comment Share on other sites More sharing options...
Jami-Unibet Posted May 6, 2022 Share Posted May 6, 2022 Hey @Doctorpsylus, I can see a case has been raised so the team is investigating it. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Sorin888 Posted May 12, 2022 Share Posted May 12, 2022 hi,I received a bonus,1 eur to play evolution roulette,but can not see the free chips in lobby.It says the chips are active,choose game,and then error,go back Link to comment Share on other sites More sharing options...
FreedoM Posted May 12, 2022 Share Posted May 12, 2022 1 hour ago, Sorin888 said: hi,I received a bonus,1 eur to play evolution roulette,but can not see the free chips in lobby.It says the chips are active,choose game,and then error,go back Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now