Mr_Omaha Posted May 17, 2023 Share Posted May 17, 2023 Cancel my rake 1800 get 180 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 17, 2023 Share Posted May 17, 2023 1 hour ago, Mr_Omaha said: Cancel my rake 1800 get 180 Already expired naturally 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
LostMyPants Posted May 17, 2023 Share Posted May 17, 2023 Could you please cancel my current bonus? 1 Link to comment Share on other sites More sharing options...
LostMyPants Posted May 19, 2023 Share Posted May 19, 2023 On 5/17/2023 at 5:23 PM, LostMyPants said: Could you please cancel my current bonus? bump Link to comment Share on other sites More sharing options...
dabeeaver Posted May 24, 2023 Share Posted May 24, 2023 can u pls cancel my upcoming rake x get x  thanks  1 Link to comment Share on other sites More sharing options...
labadabadu Posted May 28, 2023 Share Posted May 28, 2023 Please cancel my next rake x get y bouns, thanks. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 29, 2023 Share Posted May 29, 2023 Bonuses no longer canceled on request in this thread or through support. Active bonus can be canceled in the client from today. 4 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
avatarthief Posted June 10, 2023 Share Posted June 10, 2023 On 5/29/2023 at 7:52 AM, Stubbe-Unibet said: Bonuses no longer canceled on request in this thread or through support. Active bonus can be canceled in the client from today. Since the update has happened now and the bonuses have been integrated into rakeback, could you re-activate the bonuses on my account? Link to comment Share on other sites More sharing options...
novy Posted June 10, 2023 Share Posted June 10, 2023 Hey! On 5th June I received a rake 2500 get 500 bónus, but it does not appear on my account right now. I was on vacation so I did not log in till today. Does it disappear if I'm not active for a few days? Can you please reactivate it?  Thank you. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 12, 2023 Share Posted June 12, 2023 On 6/11/2023 at 1:11 AM, novy said: Hey! On 5th June I received a rake 2500 get 500 bónus, but it does not appear on my account right now. I was on vacation so I did not log in till today. Does it disappear if I'm not active for a few days? Can you please reactivate it?  Thank you. Yes, expires if no rake within 48 hours. Reactivated now 🙂 On 6/10/2023 at 4:28 PM, avatarthief said: Since the update has happened now and the bonuses have been integrated into rakeback, could you re-activate the bonuses on my account? Afraid that's not possible at the moment Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
avatarthief Posted June 26, 2023 Share Posted June 26, 2023 On 6/12/2023 at 9:51 PM, Stubbe-Unibet said: Afraid that's not possible at the moment Could you tell me why? Link to comment Share on other sites More sharing options...
avatarthief Posted July 28, 2023 Share Posted July 28, 2023 On 6/12/2023 at 9:51 PM, Stubbe-Unibet said: Afraid that's not possible at the moment It's been a month so I'll ask again in case you read it but then forgot to reply. Why is it not possible for these bonuses to be re-activated on my account? Am I right in thinking they are still active for all other players that want them? 1 Link to comment Share on other sites More sharing options...
Rechtstreeks Posted July 29, 2023 Share Posted July 29, 2023 Pls remove rake bonus 1 Link to comment Share on other sites More sharing options...
player12322 Posted July 31, 2023 Share Posted July 31, 2023 On the rakeback info page it says "Upon reaching level 4, you unlock the possibility of receiving bi-weekly playthrough bonuses for a cashback boost of up to 35%! These bonuses come with a rake/fee requirement, which must be met to unlock the cash reward. You are not guaranteed to receive bonuses and the cash value can vary between bonuses. The bonuses pay 5% to 35% cashback. " Are these "rake x, get y" bonuses different from the text above? As I got these bonuses before I reached level 4 aswell. @Stubbe-Unibet  Thanks Link to comment Share on other sites More sharing options...
avatarthief Posted August 5, 2023 Share Posted August 5, 2023 On 7/31/2023 at 2:30 PM, player12322 said: On the rakeback info page it says "Upon reaching level 4, you unlock the possibility of receiving bi-weekly playthrough bonuses for a cashback boost of up to 35%! These bonuses come with a rake/fee requirement, which must be met to unlock the cash reward. You are not guaranteed to receive bonuses and the cash value can vary between bonuses. The bonuses pay 5% to 35% cashback. " Are these "rake x, get y" bonuses different from the text above? As I got these bonuses before I reached level 4 aswell. @Stubbe-Unibet  Thanks Just found that when looking through loyalty details. Pretty sure they're the same ones since Stubbe said they had been incorporated into rakeback. Which answers all my questions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 6, 2023 Share Posted August 6, 2023 On 7/31/2023 at 10:30 PM, player12322 said: On the rakeback info page it says "Upon reaching level 4, you unlock the possibility of receiving bi-weekly playthrough bonuses for a cashback boost of up to 35%! These bonuses come with a rake/fee requirement, which must be met to unlock the cash reward. You are not guaranteed to receive bonuses and the cash value can vary between bonuses. The bonuses pay 5% to 35% cashback. " Are these "rake x, get y" bonuses different from the text above? As I got these bonuses before I reached level 4 aswell. @Stubbe-Unibet  Thanks They're the same thing 🙂 Technically, it isn't level dependent, but upon reaching level 4 it becomes a lot more likely you'll get an offer - we tried to keep the promo page text simple and don't cover every small detail there. You can receive them as level 3 and in some very rare cases even level 2. Why isn't it level dependent? Because the offers are credited every 2nd Monday and sometimes that'll fall on one of the first days of the quarter, so it's primarily looking at xx rolling weeks rather than current quarter (current quarter is part of the puzzle as well). Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 6, 2023 Share Posted August 6, 2023 On 7/29/2023 at 8:59 PM, Rechtstreeks said: Pls remove rake bonus @Rechtstreeks Don't remove these manually anymore as you can simply do it yourself in the client 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
player12322 Posted August 14, 2023 Share Posted August 14, 2023 No bonuses today? 😥 Link to comment Share on other sites More sharing options...
player12322 Posted August 14, 2023 Share Posted August 14, 2023 Does other promotions running make it less likely to give bonuses? I rather wait and play if bonus is coming. Thanks (Sorry for doublepost couldnt find an edit button) @Stubbe-Unibet Link to comment Share on other sites More sharing options...
Pokerist_LV Posted August 17, 2023 Share Posted August 17, 2023 Hello, by mistake i canceled the 100 euro bonus that I bought with bonus points, can you return it to me?) @Stubbe-Unibet Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 17, 2023 Share Posted August 17, 2023 On 8/14/2023 at 5:04 PM, player12322 said: Does other promotions running make it less likely to give bonuses? I rather wait and play if bonus is coming. Thanks (Sorry for doublepost couldnt find an edit button) @Stubbe-Unibet Other promotions can at least impact what bonus you receive 🙂 I can add the bonus again, as you've got an active one, and you managed some progress on the one you expired. So you'll need to contact me again, when you're done with the active one. On 8/14/2023 at 4:50 PM, player12322 said: No bonuses today? 😥 They were added a little later this week 🙂 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
dunnoaboutthat Posted August 18, 2023 Share Posted August 18, 2023 My bonus just dissappeared. I suppose its because I did not play right away. After how many days does it dissapear if you are not playing. Any chance to get it back? Thanks Link to comment Share on other sites More sharing options...
Pokerist_LV Posted August 21, 2023 Share Posted August 21, 2023 On 8/17/2023 at 9:54 AM, Stubbe-Unibet said: I can add the bonus again, as you've got an active one, and you managed some progress on the one you expired. So you'll need to contact me again, when you're done with the active one. On 8/14/2023 at 5:50 PM, player12322 said: Hello @Stubbe-Unibet, i have done bonus, please give me back my 100 euro bonus 🙂 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 21, 2023 Share Posted August 21, 2023 On 8/18/2023 at 7:03 PM, dunnoaboutthat said: My bonus just dissappeared. I suppose its because I did not play right away. After how many days does it dissapear if you are not playing. Any chance to get it back? Thanks 48 hours 🙂 reactivated it now 3 hours ago, Pokerist_LV said: Hello @Stubbe-Unibet, i have done bonus, please give me back my 100 euro bonus 🙂 Done 🙂 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
creier13 Posted August 21, 2023 Share Posted August 21, 2023 stube pls give me last 80 euro bonus.thy Link to comment Share on other sites More sharing options...
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