Tigris Posted June 12, 2021 Share Posted June 12, 2021 (edited) I received an Euros betting freeroll ticket, which allowed me to register one of two Euros freeroll. I registered to the €400 Half Time Flip Tournament, but later I wanted to switch to the other tournament (€600 Exclusive Euro Freeroll), so I unregistered, before 21.00 CET. Then I sadly found, my ticket has been expired... why the system allowed to unregister, if the ticket is expired? Or is it normal? Edited June 12, 2021 by Tigris Link to comment Share on other sites More sharing options...
FreedoM Posted June 12, 2021 Share Posted June 12, 2021 (edited) @Tigris Probably you had the ticket from yesterday, the tickets have a timer because you can receive one every day you bet the amount required until the euro is ower. Maybe @Jami-Unibet can make an exception and credit you another one. Edited June 12, 2021 by FreedoM Link to comment Share on other sites More sharing options...
haselnut Posted June 13, 2021 Share Posted June 13, 2021 Hi! Did not get any tickets for Euro freeroll today and yesterday!? Plz help! Link to comment Share on other sites More sharing options...
Pionrj Posted June 13, 2021 Share Posted June 13, 2021 @haselnutDid you make a 10€ bet on the Euros both days? Link to comment Share on other sites More sharing options...
haselnut Posted June 13, 2021 Share Posted June 13, 2021 Yes, of course. Link to comment Share on other sites More sharing options...
Pionrj Posted June 13, 2021 Share Posted June 13, 2021 That's weird. Maybe @Andy-Unibetor @Jami-Unibetcan help you. Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 14, 2021 Share Posted June 14, 2021 Hi @haselnut, I've credited two tickets for you and gave them a little longer expiry so you have a few days to use them. Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 14, 2021 Share Posted June 14, 2021 Thank you! Link to comment Share on other sites More sharing options...
haselnut Posted June 15, 2021 Share Posted June 15, 2021 Hi @Andy-Unibet! It does not work automatic! The same today 😞 Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 16, 2021 Share Posted June 16, 2021 Hi @haselnut, I've added another ticket for you. I have a suspicion that it's related to bet approval and the delay causes the ticket to not trigger. We're going to try and investigate if this is the reason and if so, if it can be fixed. Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 17, 2021 Share Posted June 17, 2021 Hi @Andy-Unibet! Please add the tickets for the last two days. Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 18, 2021 Share Posted June 18, 2021 7 hours ago, haselnut said: Hi @Andy-Unibet! Please add the tickets for the last two days. Sorted Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 21, 2021 Share Posted June 21, 2021 Hi @Andy-Unibet! The ticket for today, please. Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 21, 2021 Share Posted June 21, 2021 10 minutes ago, haselnut said: Hi @Andy-Unibet! The ticket for today, please. Will credit once bet is approved. Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 21, 2021 Share Posted June 21, 2021 ??Your data seems to be old. bet was approve before my posting. Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 21, 2021 Share Posted June 21, 2021 First bet today is still showing as pending for me but 2nd one qualified so have added a ticket. Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 21, 2021 Share Posted June 21, 2021 Thanks! Link to comment Share on other sites More sharing options...
haselnut Posted June 22, 2021 Share Posted June 22, 2021 Hi @Andy-Unibet! The ticket for today, please. Thx! 1 Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 22, 2021 Share Posted June 22, 2021 Sorted Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 23, 2021 Share Posted June 23, 2021 Groundhogday! Hi @Andy-Unibet! The ticket for today, please. Thx! Link to comment Share on other sites More sharing options...
Andy-Relax Posted June 23, 2021 Share Posted June 23, 2021 Hi @haselnut, I've credited you 18 tickets, one for each of the remaining days of the promotion, to save you having to post once a day 🙂. We've not quite got to the bottom of why your account is not receiving the ticket after meeting the betting requirements so this will save you some hassle. 1 Poker Janitor Link to comment Share on other sites More sharing options...
haselnut Posted June 23, 2021 Share Posted June 23, 2021 🙂 Thank you! Link to comment Share on other sites More sharing options...
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