coconuts Posted September 21, 2016 Share Posted September 21, 2016 Bit dismayed to find out unibet has its own bots on cash ,Do they think this is good for business,and why dont they publish bots profit or loss ?i am losing money to bots ? Link to comment Share on other sites More sharing options...
Magicadil Posted September 21, 2016 Share Posted September 21, 2016 How did you come to this conclusion? Proof? I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
Andrew Posted September 21, 2016 Share Posted September 21, 2016 We don't have bots in any game. Former head of poker @ Unibet Link to comment Share on other sites More sharing options...
cris1285 Posted September 21, 2016 Share Posted September 21, 2016 He is Kassouf #coconuts, look at the avatar, he is surely just making the show 🤣- "9 high like a boss" Link to comment Share on other sites More sharing options...
MoreTBC Posted September 21, 2016 Share Posted September 21, 2016 Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
NeriPoker Posted September 21, 2016 Share Posted September 21, 2016 Unibet: "Let's create a bot so we can take some of that massive 4nl rake!!! We gonna be rich!!!" Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 i asked unibet chat this question this morning and she said they do. Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 i have screenshot of chat. Link to comment Share on other sites More sharing options...
Magicadil Posted September 21, 2016 Share Posted September 21, 2016 Post the screenshots here I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
MarcoV Posted September 21, 2016 Share Posted September 21, 2016 , had a look at the chat and I can see that the customer service agent is completely wrong about confirming bots on our site. Just to make it clear, we do not have our own bots at the tables.I'll evaluate with the agent tomorrow - it's not cool to answer a question without looking into it properly.Thanks for sharing your story and apologies for this experience. Former community moderator Link to comment Share on other sites More sharing options...
kasperi Posted September 21, 2016 Share Posted September 21, 2016 Another stupid comment from Unibet support. You guys in Poker side make hard and good work and those morons in support ruins everything. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted September 21, 2016 Share Posted September 21, 2016 Well that's harsh. Not saying that it's fine to confirm something that's false without checking it first, but morons? Cmon. After all, they are only humans. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
cris1285 Posted September 21, 2016 Share Posted September 21, 2016 Uhh, its tough that a member from Unibet confirms thing like this. :wow: Use common sense... Eventually i had some issues with the live support on other site, i felt she was speaking at least with five others at same time, she asked back twice, about every 3-4 minutes that what i want. Maybe this confirmation thing is also a mistake what coming from this rushed situation. Who knows?... Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 not the chat person who is to blame imo.and funny you never asked me why i asked the question i asked in 1st place .after more of the same ridiculous beats on your cash tables tonight i will not be enjoying your cash tables experience again . if you posted my hand histories from tonight all in equity v results vplayer type,there play makes no sense so now obvs i cant play cash on unibet again as how cani trust that statement and the run bad v certain players i have encountered .i will post hand v vandalay11 my aq v kt ,that hand is bizarre as if it new what river was coming,he or it was supertite ,would make anyone stop playing online tbh .that includes me who has 10 years playing casinos and online with success . I will continue on unibet but no way will that include cash tables ,thanks Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 she replied in a secondlike she was pro tbh ,,,,here it is Link to comment Share on other sites More sharing options...
Sect7G Posted September 21, 2016 Share Posted September 21, 2016 I've had ok experiences with support. (one very good on my first cashout) but to read that an agent can make this kind of error is a little disturbing. OP please consider taht this agent is inexperienced and spoke out of turn. I haven't seen any evidence that Unibet has any bots and Andrew (the site rep) has pointed out that with Unibet being a publicly traded company that has multiple licenses it wouldn't make any sense for them to jeapordize that for a tiny profit in Poker. Poker comprises of under 5% of their total profits so try to use the logic that it isn't worth it for Unibet to take this risk considering all it would take is 1 whistleblower to ruin everything for the company. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted September 21, 2016 Share Posted September 21, 2016 That is indeed weird, and that's a thing that should not happen. Must be a misunderstanding, or lack of knowledge. I don't quite get what does "standard procedure" even mean in this case? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 done Link to comment Share on other sites More sharing options...
coconuts Posted September 21, 2016 Author Share Posted September 21, 2016 no idea . Link to comment Share on other sites More sharing options...
DavidP_Unibet Posted September 21, 2016 Share Posted September 21, 2016 Firstly, as Marco said, we categorically do not run bots on the site. It is extremely unfortunate and frustrating that a customer service agent has said that, but it can only be down to ignorance of poker (most of our customer support are more knowledgeable in sportsbook and casino and not so much poker, unfortunately). The agent may have the misconception that all poker sites run bots, because she certainly hasn't been instructed that by anyone at the company! It wouldn't surprise me if some sites do engage in that practise, but if they do then their customer support agents certainly aren't in the know. “Heroes are heroes because they are heroic in behavior, not because they won or lost.” ― Nassim Nicholas Taleb Link to comment Share on other sites More sharing options...
FeelsBadMan Posted September 21, 2016 Share Posted September 21, 2016 Maybe the CS agent was thinking of CSGO :D , there is a need for more CS that knows their stuff about poker, idk, maybe someone like would do nicely :)To be fair this was probably an isolated case, I've had pretty good experiences with CS recently, particularly the late night support <3 Link to comment Share on other sites More sharing options...
NeriPoker Posted September 22, 2016 Share Posted September 22, 2016 Someone is getting sacked in the morning! Seriously, I played a fair bit of cash on unibet and never encountered anything bot like. Also the software is very quick to close tables down when they become super short handed which really contradicts what the customer support worker says. Link to comment Share on other sites More sharing options...
jonny2192 Posted September 22, 2016 Share Posted September 22, 2016 @FeelsBadMan wrote: Maybe the CS agent was thinking of CSGO :D , there is a need for more CS that knows their stuff about poker, idk, maybe someone like @ReCorpH would do nicely :)To be fair this was probably an isolated case, I've had pretty good experiences with CS recently, particularly the late night support <3I agree @ReCorpH would do nicely, only problem I see is he/she may need 2 wages as sometimes hes a boy and sometimes a girl, so both his personas may want a wage 🤣 You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
ArtyMcFly Posted September 22, 2016 Share Posted September 22, 2016 Are there bots in the casino games? I'm sure I've heard that some sites use "fake players" to make it look like the roulette and blackjack games are popular. Link to comment Share on other sites More sharing options...
Dowelikestew Posted September 22, 2016 Share Posted September 22, 2016 It would be pretty awesome if Megatron and Optimus Prime were playing HU to decide the future of Cybertron. I am just a human, the same way a Great White Shark is just a fish. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.