Andy-Relax

First draft of the proposed Community league. So far, the plan is for it to run from the 7th of March for 6 weeks. Some quick notes regarding draft: - GTDs are subject to change - Duration estimates need tweaked because I've not looked at past leagues but the formula I use normally overestimates so it should be fine if there are 100 entrants for example. Feedback welcome, I knocked this up in an hour without really thinking about it 🙂

It's advertised as a €1,000 freeroll.

Still comparing working to getting something for free huh? It's a promo code, they could sell it on if they wanted to and I think the course content is available in multiple languages and if it isn't, Google Translate would cover the text pretty well. "If coaching would be price for single tournament, then it would be totally fine. Want it, join tourny. Don´t, then don´t." Nobody is being forced to either make a €10 bet or use the free ticket they'll get for making that bet so I don't really see your point as this is no different.

It's still €1,000 in free value, can't see why they wouldn't be happy. If they have even the mildest interest in poker then the opportunity to get $1,000 in free training is likely to appeal to them even more. I didn't choose the prizes but it seems very logical to me. New poker customer tries it in Jan freeroll, likes poker, has another go in Feb freerolls, wants to get better, gets opportunity to improve their game with training package in March. Some will turn up for the first time in March, sure, but they're still getting a €1,000 GTD freeroll for doing something they'd normally do anyway, placing a €10 bet. It's a FREEroll, why would anyone be unhappy with anything that was free? Hundreds of players play for €10 of free value each day, why would anyone not like €1,000 of value with the potential of an extra $1,000?

@cris1285, what model and OS version are you on?

This is how it's going to work going forward. ATP (Australian Open), English Premier League and Euro qualifiers are the first three.

This. Everyone is getting hung up on the cumulative value of the freerolls and the fact it's less overall but to customers who have never seen the promotion before, a €1,000 freeroll is bigger than a €500 freeroll. They're unaware that it's less overall than the old promo because they never saw it so it can't be a less likely to attract new players, It can only be the same or better. To customers that did see the old promotion at some point and didn't engage, it's either going to continue to not engage them or the €1,000 figure will get them to log in. Again, we can't do any worse than before. For customers that only place a sports bet to get a freeroll ticket that stop because they feel it's not good value anymore, the €10 just goes on something else, either on other poker tournaments or another product. There is obviously a risk, if players are depositing just for this promo (which seems very unlikely based on the data), they stop playing. This is good news for the remaining players because the field size decreases and your personal value goes up. To players who are just starting in poker, I'd imagine the opportunity to win a piece of a €1,000 prizepool for free will outweigh the specifics of the what the winnings are. As an existing customer this is win-win. If we're wrong, the field size drops and your EV goes up in the freeroll. If we're right, there are more players on the site for you to win money from, outside this one specific freeroll.

For freerolls that are either completely open or require a simple task (enter a password, place a bet, open the client etc.)to enter, then yes, cash payouts are not optimal so they probably won't exist again. In an ideal world, yes you'd be able to use the prize on anything but we don't have the functionality to do that. If we could pay out bonus points then this promotion and something like the Welcome Freeroll would be perfect candidates for that. Also, as I mentioned before, in an ideal world, you'd never see this promotion in the first place. Just in the same way sportsbook might send a promotion to customers in a specific market, or casino might send a promo to customers that only play live casino, if we could, this promo would only go to (for example) Sportsbook players that have never opened the poker client before and after they played it a few times, they would also be excluded from being able to enter the freeroll. We simply can't do that for a whole host of reasons. We're currently stuck with painting promotions with a wide brush and restrictive rewards. Sometimes they're going to appeal to you, sometimes they're not. You're in the running for the worst analogy of 2022 with that one 🙂 In terms of getting new players, we'll know once we've run it. It can't be any worse than the old system according to the data so it'll either be just as bad and probably scrapped and replaced or it'll work better and we'll try to optimise it further. We don't have the option to automatically send a OM whenever someone gets a ticket and even if we did, I think we'd annoy more players than we gained with twice weekly notifications about something they were not interested in and got by chance because they were betting anyway. I'm sure if we could have got more eyes on it more regularly some more players would have come in but for all the weeks where we couldn't get it included in an email sendout the only players really benefiting from it were poker players in the know. That's not really the point of the promotion. Hopefully with the new version, every time we do this, players will be told about it via a communication of some sort so we get more eyeballs on poker.

Your 2021 count for playing the Betting Freerolls is way above the average but that's not particularly hard to do when it's probably in the 5-10 range. That's the player count for 2021. It's always going to grow in the winter months and in December specifically with Advent promotions. It would have also naturally taken a dip in 2020/21 as there were less sporting events to bet on because of Covid. You've made an assumption we're always going to give out tournament tickets as rewards in these 🙂 "As I see you are writing in aspect of a poker player who ios sitting at the tables and waiting for the bettor fishes. I use many of your products, not poker only, mostly I'm the fish and don't spend so many times at poker tables that future value will cover the loss of the chance of playing this tourney." I don't fully understand this statement. Are you saying that the money you could have won in the old freerolls allowed you to play other products and without it you wouldn't play those products?

Tickets were never exchanged for any alternates with the old promo so not sure why this was highlighted? Can't give you an alternate for something that costs nothing 🙂 The value is there because it's better than no value at all 🙂 During the duration of the promotion 19,947,643 betting freeroll tickets were given out and in the first half of 2021 just over 4.5k unique players actually playing the freerolls with 45% of that 4.5k only playing the freeroll once. Even with some generous rounding up-to 10k unique players a year for 5 years, playing a rounded up average of 10 freerolls (from 4.85 for the first half of 2021) a year and then adding another 250k tickets on for good measure you're still looking at 750k of the 19.9 million tickets actually being used. That's 3.8%. If this was on any other product, the promotion would have stopped after the first few months. It's a terrible conversion rate on a promotion that is, in part, supposed to be getting primarily sportsbook players to try out poker. It obviously works in theory the other way in getting primarily poker players to try sports betting as well but for players that were aware of the value they could just place a single minimum bet each time and be able to take advantage of the value for years. This means it's not really working the other way either and only benefiting a small % of players. The idea behind the changes is that it should hopefully make this promotion do what it's supposed to to do much better. If the timeframe and the markets are smaller, it's easier for us to get the promotion included in emails and in areas of the main site where non-poker players will see it. That's good for you because the more of those players that get into poker, the more money there is for you to win. More cash tables, more players in the Hex pool, bigger MTT GTDs. You don't win as much directly from the betting freeroll itself, but you do longer term from all the new players we hopefully attract. This promotion isn't about giving regular players some extra value twice a week, it's about trying to get players to engage with a new product and get more poker players for you to play against. I've been a reason a lot of the freeroll changes have come about and It's never been about cost cutting or giving players less, it's about spending the budget we have smarter. A little short-term pain for long-term gain 🙂

Should mention the betting freerolls will be back in 2022 but more focused on specific sporting events instead of being always on.

The tickets stopped generating on New Years Eve at 23:59. The freeroll yesterday scheduled to happen but we thought it was unfair on anyone who'd not had a chance to use a ticket between the last freeroll of 2021 and the end of the promotion so ran an additional one.

I thought the 1c bounties broke things?

A flip ticket for a tournament that has already happened is the only expired ticket I can see in the last few days on your account.

Hi @Kamon/ @SickOldIMLOF, I've reissued tickets to everyone who had their ticket expire so you should be able to register now. Apologies for the confusion and thanks for raising it.

Hi @Durno, your template has been enabled for 2022. @Pen Nionyn, payouts have been updated

Extended for you.

Hi @Pen Nionyn, I've copied the templates from the September games and just adjusted the dates so they'll be the same structures as last time. Min of 4 as well. They'll appear 8 hours before start time.

https://www.unibet.com/poker/guides/private-poker-tournaments-unibet-poker-home-games-1.1433199 will get you to the correct form. The generic "contact us" button will send an email to support and they won't know what to do with it.

I cleared the private game inbox this morning and only did one game for the 7th and it was a one-off. Can you double-check the email address you're sending the request to please?

It's our weekly poker team cash game, no ratholing allowed for 2021 😉

@Stubbe-Unibet

Your tickets cannot be converted to flip tokens. Your bronze tokens cannot be converted to silver or gold tokens. As a reminder, Tokens are stackable, but are valid until 23:59 (UTC) on January 1, 2022. They will then lapse.

The tournament that ticket was valid for ran at 00:00 UTC on the 26th of December.

Hi @Helena1, as you've used the ticket I will be unable to change it back to bonus points.