TTABKATA Posted December 1, 2016 Share Posted December 1, 2016 Hello,this morning i use 10 Free Spins on Secrets of Christmas from advent calendar and win Free Spins Bonus €2.20.Then continue to play in Secrets of Christmas but game start get from real money not from bonus. What is that happen ?If i know that game will use real money wouldn't play after free spins. 2 Link to comment Share on other sites More sharing options...
jonny2192 Posted December 1, 2016 Share Posted December 1, 2016 @TTABKATA wrote: Hello,this morning i use 10 Free Spins on Secrets of Christmas from advent calendar and win Free Spins Bonus €2.20.Then continue to play in Secrets of Christmas but game start get from real money not from bonus. What is that happen ?If i know that game will use real money wouldn't play after free spins.Freespin wins always use cash balance before freespin balance when you win. Sure there is a warning somewhere. 3 You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
VikingsAF Posted December 1, 2016 Share Posted December 1, 2016 The free spins winnings are not bonus. They don't have any wager requirement :) I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
SCOBY Posted December 1, 2016 Share Posted December 1, 2016 I win nothing this promo .I have just 5 free spin.Not is corectly . 1 I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
jonny2192 Posted December 1, 2016 Share Posted December 1, 2016 @VikingsAF wrote: The free spins winnings are not bonus. They don't have any wager requirement :) They are, they get added to a seperate balance on your account under "freespin"Only shows when you have it, its underneath bonus balance. 2 You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
VikingsAF Posted December 1, 2016 Share Posted December 1, 2016 I Dont See it anywhere as bonus. For me on the mobile page its just the same as my normal money I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
jonny2192 Posted December 1, 2016 Share Posted December 1, 2016 @VikingsAF wrote: @jonny2192 I Dont See it anywhere as bonus. For me on the mobile page its just the same as my normal moneyFor me on desktop when I finished the 10 soins in was under freespin balance, then it changed to normal money after I played enough to cover the playthrough requirement You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
TTABKATA Posted December 1, 2016 Author Share Posted December 1, 2016 What to do with this Free Spins Bonus €2.20 ? Link to comment Share on other sites More sharing options...
TTABKATA Posted December 2, 2016 Author Share Posted December 2, 2016 How can i play Free Spins Bonus ? Link to comment Share on other sites More sharing options...
Valkyrie Posted December 2, 2016 Share Posted December 2, 2016 You can only wager the free spins bonus on Net Ent games. Also, you should probably ask support first to make sure, but I think that even if you're playing with your own money first, all bets you make will count towards the wagering requirement. So if you just keep playing it'll become part of your real money balance once you've cleared the 25x playthrough requirement.But if you don't want to use your real money at all, I suppose you could withdraw your cash first and then try to clear the wagering using only the €2,20 bonus money that's left on your account. Assuming it's possible (and allowed) to make a withdrawal once you've started wagering the bonus that is. Again, it's probably safest to check with support first. 3 Link to comment Share on other sites More sharing options...
TTABKATA Posted December 2, 2016 Author Share Posted December 2, 2016 Thank you or i can ask UNIBET to remove this bonus., can you please remove from my account Free Spins Bonus?Thank you ! 1 Link to comment Share on other sites More sharing options...
Valkyrie Posted December 2, 2016 Share Posted December 2, 2016 Yeah, I guess that's also an option. 😃 It's not a huge amount we're taking about after all, so it's up to you if you want to try to clear it or not. I hope it's possible to remove it. But since the Unibet community guys are in Bucharest right now you might get faster help by contacting support directly. 😃 Or maybe sees this and can help you out. 3 Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted December 2, 2016 Share Posted December 2, 2016 Hi I would recommend that you contact customer service and ask them to remove the free spins bonus if that is what you want to do. I am myself working with on the product side (casino, poker and bingo) and you'll get better help from our expert. You can find a Live Chat at https://www.unibet.com/help/contactHope it works out and let us know if things don't go as planned so you can get additional help.(Thanks for the reference)KR, Fredrik 4 Link to comment Share on other sites More sharing options...
TTABKATA Posted December 2, 2016 Author Share Posted December 2, 2016 Thank you 👍 1 Link to comment Share on other sites More sharing options...
Rushbie Posted December 17, 2016 Share Posted December 17, 2016 Today had my 100 free spin. Of course it had to be rerolld 25 times. max was 85euros (2125) :D with one cent. that's not the problem. I switched to another game. Somehow, the bets, changed to 1.25! I thought that my luckily winnings, about 85euros was good for entire month. I guess not. The game was rollin , without any contact to keyboard, and it jumped to 1.25 bets.I don't do that. it would be kinda stupid. So why? Link to comment Share on other sites More sharing options...
Rushbie Posted December 17, 2016 Share Posted December 17, 2016 Fuk that was kinda drunken way to say it, but how come, the software simply changed the bets? I played call of duty at the same time, and just simply put 50 runs at a time to roll. With 1 cent ! Wheres mo money at? I have fotos. Hou tha fuk the software can bug like that? Link to comment Share on other sites More sharing options...
Rushbie Posted December 17, 2016 Share Posted December 17, 2016 Please contact me in private. This is ❤️♥️❤️ed up. Link to comment Share on other sites More sharing options...
Magicadil Posted December 17, 2016 Share Posted December 17, 2016 @Rushbie Even if the coin value was 1 cent, it depends how many lines the slot has. For example, if it's 50 lines, then a 1 cent coin value would = 50 cents per spin, 2 cent coin value would be $1.00 per spin, etc.Which slot were you playing? I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
Valkyrie Posted December 17, 2016 Share Posted December 17, 2016 @Rushbieyou said you switched to another game after you'd finished your freespins. Most slots have a pre-set bet value which often isn't the lowest one available for the game so you need to change it manually before you start playing. I've brought this up a number of times with @Fredrik-Unibet because I think the bet value should always be pre-set to the lowest possible when you open a game to prevent these kinds of things from happening. What's really odd though is if the game started spinning without you even touching the spin button. Which slot was it? Link to comment Share on other sites More sharing options...
Fredrik-Unibet Posted December 19, 2016 Share Posted December 19, 2016 Hey all,Just like @Valkyrie says different games have different initial bet levels. We quite often have a dialogue with our suppliers on the best value and the flexibility of setting the default bet levels. Most of our players do not play at the minimum level and very few play at the maximum (which on average is around 200 EUR per spin). Just like pointed out, it is important to understand "total bet" and "bet per line". In some games, you simply just choose how much you want to stake and that's that (for instance in Quickspin's games - Example). In other games, you adjust coin value / bet per line and will then see total bet (for istance in NetEnt's games - Example).What is most important to me in this whole discussing is that it is extremely clear what the total bet is. I have myself made the mistake of setting a €20 total bet since the box showing total bet and line bet were placed far away from each other (I thought I was betting €2 but it was 10 lines x €2). Side story but I hit the bonus round and came out with a nice profit. Anyway. I have discussed this at length with our suppliers and will continue to drive it forward. The last thing we want is someone misconfigurating bet levels and playing for more than intended.KR, Fredrik 1 Link to comment Share on other sites More sharing options...
Rushbie Posted January 12, 2017 Share Posted January 12, 2017 Mmm-hm, yea I got to admit I was slighty and heavily overdosed by christmas drinks at the moment, but the actual worry was still there. Noticed that the game has an time close-up? That was the reason. When a sucker does anything else, like puts the game to 50-100-500 automatic replay and spin, one better be there to watch out. Otherwise the software just simply has its cheat going on. Oh man I cant even imagine, the morons in the world, that have been raped by this feature. Its ok, I dont mind, Its all about the money and I cant preach about that. Rock 'n' Roll! Link to comment Share on other sites More sharing options...
Rushbie Posted January 12, 2017 Share Posted January 12, 2017 Now when I did that same thing without two bottles of brandy, it seemed that the problem was in my head, and the timing-out, and how the software changes itself back to mid-bets. Good call, software makers, way to suck those money ❤️♥️❤️ from fools. My bad anyway, should have been more careful about the bets. Thanks for the PLO400 Cash ticket anyway, I only wish I could have used it properly, but I got frustrated because of that G-Damn update v2.1.0 graficard-shiite. Played that with my autistic Android phone in 4 flops, and Im never going to go play that crap again, I only could see shadows and really slow-acting functions. Greetings to the IT-Guys at UB, faqs. Try to do your f***ing job. Yeah its the customers problem to catch up with your software problems. Way to go.. Link to comment Share on other sites More sharing options...
Rushbie Posted January 12, 2017 Share Posted January 12, 2017 May I ask, as a customer, whics computer or laptop should i buy, to play with your software? Link to comment Share on other sites More sharing options...
Rushbie Posted January 12, 2017 Share Posted January 12, 2017 Yeah, well, sorry about being too drunk and n00b earlier. I think the only problem was in the time delay, and its way to demand a refresh. The moment when the game starts itself again, and the stakes are... kinda questionable at first. Link to comment Share on other sites More sharing options...
catanamaria3 Posted January 12, 2017 Share Posted January 12, 2017 Freespin wins always use cash balance before freespin balance when you win. Sure there is a warning somewhere.❤️ 1 Link to comment Share on other sites More sharing options...
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