GR1ZZL3R Posted September 30, 2022 Share Posted September 30, 2022 (edited) Just checking my transaction history today ready for the new quarter I've only now realised there are no totals displayed for poker while all other sections can be viewed for any particular dates. Are there any reasons for this please? @Jami-Unibet @Stubbe-Unibet Edited September 30, 2022 by GR1ZZL3R "How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?" Link to comment Share on other sites More sharing options...
Jami-Unibet Posted September 30, 2022 Share Posted September 30, 2022 I don't have knowledge of this so can't comment, but the guys are all at UO (psst. twitch.tv/unibetpoker) so an answer to this will most likely come after. 🙂 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 30, 2022 Share Posted September 30, 2022 I'm not sure to be honest. But it makes sense not to show total bet at least, as this info isn't actually in the transactions history. There're lots of transactions happening in the client, which aren't tracked: you don't see any cash bets at all. Probably not the reason it isn't shown though (it's not with the poker team, so don't know the details here). Will have a look after UO. 1 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
GotKot99 Posted September 30, 2022 Share Posted September 30, 2022 3 hours ago, GR1ZZL3R said: Just checking my transaction history today ready for the new quarter I've only now realised there are no totals displayed for poker while all other sections can be viewed for any particular dates. Are there any reasons for this please? @Jami-Unibet @Stubbe-Unibet This is actually something I’ve been pondering also 🤔. Thanks for asking for both of us! I noticed this too while trying to check weekly transactions with regards to the ongoing Tesla promo. Thanks @Jami-Unibet and @Stubbe-Unibet for the preliminary answers. Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted October 10, 2022 Author Share Posted October 10, 2022 On 9/30/2022 at 2:32 PM, GR1ZZL3R said: Just checking my transaction history today ready for the new quarter I've only now realised there are no totals displayed for poker while all other sections can be viewed for any particular dates. Are there any reasons for this please? @Jami-Unibet @Stubbe-Unibet Any chance of having a look at this @Stubbe-Unibet On 9/30/2022 at 5:28 PM, Stubbe-Unibet said: But it makes sense not to show total bet at least, as this info isn't actually in the transactions history. I'm confused, my totals for sports betting, casino and bingo are all shown but not poker, so what is the sense of not showing poker totals? On 9/30/2022 at 5:28 PM, Stubbe-Unibet said: There're lots of transactions happening in the client, which aren't tracked: you don't see any cash bets at all. I'm not understanding this either as all my bets or casino transactions are cash. "How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?" Link to comment Share on other sites More sharing options...
GotKot99 Posted October 10, 2022 Share Posted October 10, 2022 31 minutes ago, GR1ZZL3R said: Any chance of having a look at this @Stubbe-Unibet I'm confused, my totals for sports betting, casino and bingo are all shown but not poker, so what is the sense of not showing poker totals? I'm not understanding this either as all my bets or casino transactions are cash. I’m with @GR1ZZL3R in all of these. I don’t know if some of the “non-tracked” transactions within the poker client are some bonuses, tickets etc.? Maybe these constitute some difference with respect to, for example, casino or sports bets. 🤷♂️ Just thinking my thought aloud in here… Be that as it may, I reckon giving the customer the opportunity to see the total in poker like we see currently in sports betting, casino, and bingo would be beneficial with keeping track of the transactions, wins/losses. (Maybe there is some rationale we just don’t get with @GR1ZZL3R 😉) Thanks! Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted October 10, 2022 Share Posted October 10, 2022 1 hour ago, GR1ZZL3R said: Any chance of having a look at this @Stubbe-Unibet I'm confused, my totals for sports betting, casino and bingo are all shown but not poker, so what is the sense of not showing poker totals? I'm not understanding this either as all my bets or casino transactions are cash. Different providers, different products, different logics (poker issue explained in earlier post). But no, there's no easy fix here. As mentioned earlier, the transactions simply aren't recorded on our end. "There're lots of transactions happening in the client, which aren't tracked: you don't see any cash bets at all." In terms of tracking, no one should use the on-site history for poker. You can get significantly more detailed info by contacting support and getting a proper format Excel file 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted October 10, 2022 Author Share Posted October 10, 2022 (edited) @Stubbe-Unibet I'm not sure if I'm posing my question correctly but I'm getting more confused by your answers. In the transactions section I can check my total betting history in sports, casino and bingo. Each transaction is shown individually, (these only go back a certain number, I haven't checked how many ) and I can check the overall amount I have bet and won or lost from any date to any date in the past 12 months. Poker also shows individual transactions, time and amount I joined a table, time and amount of any top up, and time and amount I leave a table, both cash and tickets, but my overall total turnover for the past day or week or 12 months is not available, I simply wondered why. Edited October 10, 2022 by GR1ZZL3R "How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?" Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted October 10, 2022 Share Posted October 10, 2022 56 minutes ago, GR1ZZL3R said: @Stubbe-Unibet I'm not sure if I'm posing my question correctly but I'm getting more confused by your answers. In the transactions section I can check my total betting history in sports, casino and bingo. Each transaction is shown individually, (these only go back a certain number, I haven't checked how many ) and I can check the overall amount I have bet and won or lost from any date to any date in the past 12 months. Poker also shows individual transactions, time and amount I joined a table, time and amount of any top up, and time and amount I leave a table, both cash and tickets, but my overall total turnover for the past day or week or 12 months is not available, I simply wondered why. As you say, the history doesn't show your poker bets/all financial transactions. It shows your buyin and topups for cash games. If it were to show a total, it wouldn't be total bet amount. It'd be total buyin amount. Which is fine really but would require a label change. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
GR1ZZL3R Posted October 10, 2022 Author Share Posted October 10, 2022 6 minutes ago, Stubbe-Unibet said: As you say, the history doesn't show your poker bets/all financial transactions. It shows your buyin and topups for cash games. If it were to show a total, it wouldn't be total bet amount. I can see the history does not show all my poker bets individually, but shows the total started on a table and how much I top up with and leave with. What I'm asking is why it doesn't show an overall total like the sports, casino and bingo? I can look up my sports betting and see I have bet £xx.xx amount this month and won or lost £yy.yy amount, but I can't see a quick overall amount on poker, put £2,000 on the tables and won or lost £100, this I have to track manually or ask for a report. Why? 1 "How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?" Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted October 10, 2022 Share Posted October 10, 2022 No reason other than it wouldn't follow the logic for other products and a new label would be needed and translated in all markets. As I started out saying, I'm not against this, it's just not one I'll spend any time on right now, given the value. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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