Daylight Robbery

[ErinJoy]

 

[Roflpain]

Is anyone of unibet even reading this post ffs? I also get ZERO respons to my posts... This is really really enoying me...

[FreedoM]

^^ @Stubbe-Unibet

[Stubbe-Unibet]

Sorry, haven't had time to comb through the entire community, and there's a dedicated thread for refunds:https://www.unibetcommunity.com/t5/General-Poker/Poker-refund-requests-thread/td-p/323816

 

@ErinJoy, you were compensated according to the policy below. 10 rebuys doesn't give you a greater chance at winning/bigger stack, and it has limited impact on the refund sum. You get the fee back for all rebuys.

 

@Roflpain, I'll look for your thread

 

 

Tournament Cancellation Policy

In the unfortunate event of a multi-table or Sit & Go tournament being cancelled due to a problem in the Unibet poker software these rules will kick in depending on the state of the tournament.

 

 

52. The tournament is canceled before the start:

 

The players will be refunded the tournament buy-in and fee in full including any multientries. In case of registration by a ticket, this ticket will be re-credited.

 

 

53. The tournament has started but players are not “in the money yet” (reached the prizes):

 

The remaining players will be refunded their fee including re-buy and add-on fees.

The player supplied pot is split into two equal pools. The first pool will be distributed equally between all remaining players. The second pool will be distributed between all players in proportion to their chip count.

Exception: if the Tournament is a freeroll the added prize pool is divided even if it's not a player supplied pot.

 

 

54. The tournament has started and players are “in the money” (have reached the prizes):

 

The remaining players will be refunded their fee including re-buy and add-on fees.

If players are not on the final table each player will receive the lowest remaining prize and the rest of the pot is distributed in proportion to their chip count.

If players are on final table the prize pool will be redistributed according to the ICM (Independent Chip Model) chop, if they are in the money.

If the tournament paid out non-monetary values, (like tickets, freespins or seats), the prize pool will be converted to regular funds and distributed accordingly.

 

In the unfortunate event of a HexaPro tournament being cancelled due to a problem in the Unibet poker software these rules will kick in:

 

55. HexaPro tournament cancellation policy

 

The fee is returned for all remaining players

All remaining players receive 10% of the prize pool

Remaining prize pool is distributed according to ICM (Independent Chip Model) chop.

If cancelled tournament is a bounty tournament then player is given his own bounty value.

We reserve the right to alter cancellation payouts or to alter this policy.

In case of disputes, Unibet management decision will be final.