For a while, I've been keeping track of bugs through:
Community (public)
Community (private messages)
Discord
Our own internal QA
Other internal reports
This has been okay, but right now we're just in a situation where there's too much going on and I can't keep up with the many channels.
Therefore, I've decided to make one central place for all bug reports; the new bug reports section on here:
https://www.unibetcommunity.com/forums/forum/44-bug-reports/
I will read everything there (and so will Relax), and I'll mark when things are fixed, so it should be somewhat easy to get an overview of current bugs.
I would argue it's always in you guys interest to have a bug free client, but to help get things going, I'll introduce two rewards for bug reports:
2000 bonus points for each new bug report
Invite to a monthly €250 centroll, if you submitted a report that month
For the bug report to qualify, it has to be somewhat detailed - "fuck you Unibet, the app just crashed", will not qualify. Describe what happened before and during the issue. Include screenshots if possible. If you played on the desktop app, ideally include relevant part of the log file. If you want, try and reproduce the issue again.
Several years ago I did a tutorial on how to report a bug, which is still relevant:
I'll reward really good and detailed reports with 5000 bp!
The report also has to be new (not posted on here before), and it's decided solely at my discretion, whether a report qualifies.
---
The bonus points reward is not available to customers from Denmark, Sweden, Belgium or Netherlands.