RayL

I updated the ones posted by you, is there anything else you would like there? :)

Hi @MrBandes, the accounts have been closed, thank you for the report. I've moved your thread and all it's responses in the Chip dumping section as well. /Ray

@Kurkohai, they are indeed the same :) thanks again for the report, the involved accounts were disabled. @MicroBeard, thanks for the report, the accounts involved have been disabled. @Kliedz_Zivju, In poker, "chip dumping" occurs when one player intentionally loses chips to another player at the table. It is a shady behaviour to say the least and unacceptable in online poker, resulting in an instantaneous permanent ban from the platform.

@Purps, I loled on yours 🤣 @4soul what do you think? Good enough to make your blog? :)

Hi @nekoneko, I had a chat with Leo and it turns out that an Exchange feature can't be technically programmed to break a 25 UO ticket in a 10, 10 , 2, 2, 1 for example. It can only do one single ticket value, so the only possibility would be 25 to 25X1 euro UO which is a bit weird in all honesty. Do you think this will become an issue for you guy's? We could bounce a couple of ideas around and see what we can do, let me know. /Ray

Hi gang Below in the spoiler is the weekly schedule of the exchange setup which you will be able to find in the Poker Client. All times are in CET: Unibet Open Name Start Time Ticket EXCHANGER UO €250 to UO €50 Weekly: Sun 15:00 250 EXCHANGER UO €250 to UO €50 Weekly: Mon 15:00 250 EXCHANGER UO €250 to UO €50 Weekly: Mon 15:00 250 EXCHANGER UO €50 to UO €25 Weekly: Sun 14:10 50 EXCHANGER UO €50 to UO €25 Weekly: Mon 15:10 50 EXCHANGER UO €50 to UO €25 Weekly: Mon 15:10 50 EXCHANGER UO €50 to UO €10 Weekly: Sun 15:20 50 EXCHANGER UO €50 to UO €10 Weekly: Mon 15:20 50 EXCHANGER UO €50 to UO €10 Weekly: Mon 15:20 50 EXCHANGER UO €10 to UO €2 Weekly: Sun 15:30 10 EXCHANGER UO €10 to UO €2 Weekly: Mon 15:30 10 EXCHANGER UO €10 to UO €2 Weekly: Mon 15:30 10 EXCHANGER UO €10 to UO €1 Weekly: Mon 15:40 10 EXCHANGER UO €10 to UO €1 Weekly: Mon 15:40 10 EXCHANGER UO €10 to UO €1 Weekly: Sun 15:40 10 UK Tour: EXCHANGER UK €100 to UK €25 Weekly: Sun 14:00 100 EXCHANGER UK €100 to UK €25 Weekly: Mon 14:00 100 EXCHANGER UK €100 to UK €10 Weekly: Sun 14:10 100 EXCHANGER UK €100 to UK €10 Weekly: Mon 14:10 100 EXCHANGER UK €100 to UK €4 Weekly: Sun 14:20 100 EXCHANGER UK €100 to UK €4 Weekly: Mon 14:20 100 EXCHANGER UK €25 to UK €1 Weekly: Sun 14:30 25 EXCHANGER UK €25 to UK €1 Weekly: Mon 14:30 25 EXCHANGER UK €10 to UK €1 Weekly: Sun 14:40 10 EXCHANGER UK €10 to UK €1 Weekly: Mon 14:40 10 EXCHANGER UK €4 to UK €1 Weekly: Sun 14:50 4 EXCHANGER UK €4 to UK €1 Weekly: Mon 14:50 4

@Purps, I can't recall any change of currency like this in the past 2 years that I have been with Unibet but what I know for a fact is that currency change is not technically possible on a Unibet account. However there is a workaround to that, and it would require the closure of the USD account and contacting the Security department for an approval in opening a Euro based one. This move is sometimes a hassle for player's because it involves emptying the account of all funds, poker tickets, loosing active bonuses so on and so forth, but if you are seriously thinking about it, I would be happy to give your account a look and start the process. Details that don't carry over would be betting history's, poker history's etc and the username which is unique to every account.

Hi @TheRaven, congrats on the package :) I've sent your request to the poker department and they will advise shortly on the possibility of exchanging your package. Thanks for letting us know!

Hi @Kurkohai, thanks for the report :) The involved accounts are being analyzed and action will be taken accordingly.

Thank you for the report @bobbyboy, the involved accounts have been closed!

@UBstar, I've sent the Poker department a reminder about your request and they will sure to take a look at it. Please bear with me as there is a chance that we will get word back only by Monday. /Ray

Hi @KampelaFace, the issue is being handled by our Poker experts according to the thread bellow. Apologies for any inconvenience caused by this bug, we will be sure to compensate for it as soon as we hera back from the Poker department. https://www.unibetcommunity.com/t5/Poker-Help/St-Patrick-1k-freeroll/m-p/142969#M1449

@juicyapple and @bobbyboy, thanks allot for the report, I've informed the relevant departments and the players involved are suspended :)

@bobbyboy, thank you for the report. The players involved have been reported and to the security department.

Hi @Nisse, I am not sure what you mean by "On the bar" or maybe Google translate is doing a poor job at translating your sentence. Can you clarify what you mean by that and also please note that the only accepted language within the community is English so in order to be in line with the rules please refrain on using any other language :) Thanks allot for understanding and I hope to hear from you soon.

Hi @Portknockie, this issue has been raised with the security department an is being dealt with :) Thank you for the report. /Ray

Hi @UBstar, thanks for letting us know, I've forwarded your request to the Poker department, we will have an answer soon and update this thread when we do :)

No worries @FeelsBadMan :) we informed Kris and your package shall be postponed :) /Ray

@Rushbie, Thanks for the video, I've attached it it to the original technical investigation request for the relevant department to see :) Still pending a feedback unfortunately, will keep you posted as soon as we have a response from the game provider. /Ray

@Rushbie, We have raised the issue to our slot provider and pending feedback on the connection issue. I will update you as soon as we will have a response, most probably 24 to 48 hours. Thank you for your patience! :) /Ray

Hi @Rushbie, I tried the game out on a Finish account and it seems to run fine now! Could you try again and let me know if the problem persists on your side? /Ray

Hi @Stuart, we have closed the accounts and are looking into it! Thanks for the report! 🆗

Hi @psquark! It's an invite only version of the Double Trouble and Super Double Trouble.