Jami-Unibet

Hey @Teethgrinder, I see that you have played the necessary amount of HexaPros but did not play any of the tokens, for some reason these were not credited automatically. I'll send this forward and let you know when it's fixed. Apologies for the delay. :) Edit: Tokens added now.

Hey @Reddevils, From what I can see you have a €5 freebet pending on your account, could you please check again? :)

Hey @Cristina Reply received, the bet has been voided now. Apologies for the inconvenience caused. Please let me know if there's something else I can do and I'm more than happy to assist. :)

Hey @Jas and welcome to the Community! As @AndreiBN mentioned, there is a chance we could cancel the bets as a one time exception as a sign of good will. Unfortunately in this case it's not possible anymore as I see you took the cash out option. Unfortunately the cash out option will not refund the full stake for various reasons. Please let me know if there's something else I can do for you and I'll be happy to assist.

That password is shared elsewhere, not here. There's a discussion about it in here https://www.unibetcommunity.com/t5/General-Poker/cardschat-freeroll/m-p/301547

Hey, I think there is enough speculation about this now, this is a special invitational freeroll and the invitation criteria is not random but also not published. I can confirm as well that it has nothing to do with casino losses (Or any other losses for that matter). In short: Exclusive invitational freeroll, you will know if you are invited to this or not.

Hola, Results sent.

Any single bet on any of these games is ok. Doesn't need to be odds of 1.4. For example: San Francisco 49ers to win. (1.3)

@TheStrongMan https://www.unibetcommunity.com/t5/Community-Promotions/Community-NFL-Oracle-Competition/m-p/302609#M51836 The comment from Jeppe has an explanation, hence why the cancellation was offered. If we can't cancel the bet then we'll give a freebet or similar of the same value.

@whereisrivaldo, @tomek009966, @TTABKATA, @DoktorAvalanche, @deanspleen09, @MaGs, @HAI_ROMANIA, @Purps, @XY, @TheStrongMan, @Karmasuper, @AndreiBN, @Uni-best If you wish to cancel the combination bet and place a single instead, please let me know by responding to me with the Coupon ID ideally and I'll try to get them cancelled.

Apologies for this, it's a known visual bug and will be fixed ASAP.

@XY Sorry no, I don't have it unfortunately. Will have to wait for @Leo-Unibet :S

Hey @Murray74, https://www.unibetcommunity.com/t5/Bug-Reports/First-card-on-flop-faded/idi-p/299997 did it look like this by any chance?

Yeah, this was an isolated hand that otherwise would warrant collusion but it happened only once. Most likely a missclick. :)

I'll have to go close that guessing competition.. ;)

4. Saat 40 käteiskierrosta peliin Book of Dead. Spins should be wager free, I'll ask the team to look in to the wording of the offer.

Results sent. :)

@Livertool will check your bonus when I change to work computer.

Like the idea, there already is https://www.unibetcommunity.com/t5/Casino-Help/bd-p/Casinohelp but for some reason it hides when going through the "Casino" section. I'll try and fix that today. I like the idea for threads separately for promotional/bonus issues and technical issues. Will also create a separate one for ideas and improvements.

From first look it really does not look like collusion. I will send it forward but I'm fairly certain they will come to same conclusion as I did.

Thread up to date again. :)

Hey all, Apologies for the delay that occured during the holidays. (And a bit before and after). Thread is now up to date, please let me know if I missed someone and I'll sort you out. :)

Unfortunately not, if you have not been invited in, it's not for you. :(

Hey @Elvinkoh1 and welcome back! Not sure what the community members here consider "new to know" but regarding verification worry you not, all is sorted for now! Enjoy the games!

Hey @Kolarikalle and welcome to the Community! I see there is a new request for the picture of proof of address and some additional information. You should've received an email from our Customer Support. Please let me know if the email doesn't clear things up and I'll look in to it again. Happy holidays!