Khalen Posted July 12, 2020 Posted July 12, 2020 Hello i, m logged in and when i want too see my bets it says to login again i deleted cache and everything,need help.
Solution Qwackpot Posted July 12, 2020 Solution Posted July 12, 2020 same problem must be a server problem
Jdyson1991 Posted July 12, 2020 Posted July 12, 2020 I'm the same and want to cash out this is a joke second time in a week
JeppeL Posted July 15, 2020 Posted July 15, 2020 @Khalen @Jdyson1991 @Qwackpot Sorry for the troubles, there were indeed issues going on at that time. I'm glad it got fixed, even though it was obviously an inconvenience :(/Jeppe Former Community Manager
joachimtr Posted July 15, 2020 Posted July 15, 2020 @JeppeL Hei Jeppe , it seems like we have the same problem again i am logged in but i can not play any bets or anything it says log in over and over again :(
JeppeL Posted July 16, 2020 Posted July 16, 2020 @joachimtr If it happens again, could you try to delete cookies and temporary files in your browser? When we see these types of errors, this helps quite often to fix the problem.https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en /Jeppe Former Community Manager
Kungfuvu Posted July 16, 2020 Posted July 16, 2020 Same problem here can't see my bets or place them but I am logged in.
JeppeL Posted July 16, 2020 Posted July 16, 2020 Sorry @Kungfuvu @kullfitre, there's been an issue today between 12 and 13 CEST causing this. I've been told everything should be up and running again as of about half an hour ago, but please do let us know if you experience it again./Jeppe Former Community Manager
XY Posted July 16, 2020 Posted July 16, 2020 I am not a new member,therefore will be interesting to read full meaningful reply on this Jeppe-Unibet. Probably it just happened between 22:00 CET and 22:50 CET. :laugh:*reality is...this is happening more often than not.
Uni-Rep Posted July 16, 2020 Posted July 16, 2020 Guess this is a provider issue, as I've got the same on multiple other sites and it's been like this for years. Usually, a page refresh will do the trick though :) Check the latest poker release notes. Have a look at our poker promotions.
JeppeL Posted July 18, 2020 Posted July 18, 2020 @XY wrote:I am not a new member,therefore will be interesting to read full meaningful reply on this Jeppe-Unibet. Probably it just happened between 22:00 CET and 22:50 CET. :laugh:*reality is...this is happening more often than not.Smooth accusation there @XY that I made up an incident - I have three text messages between 12.20ish and 13.00ish CET. One stating this exact issue happening for a lot of players, one stating that it seems resolved and last one not long after stating that the issue is resloved but remains under observation for another hour by out tech team.As a general issue it's definitely something to look in to. When you say it happens "more often than not", is that truthful? Like, do you have to refresh for most of the time to see the bets after entering the page? :) Former Community Manager
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