Not received prize money

[cæsar]

Hi. I'm the week's winner of the store oddsmesterskapet, but why haven't I received the prize money?

[RayL]

Hi @cæsar, welcome to the Community.

Double checked on the competition and congrats on the winnings first of all :) I've reached out to the promotion owners in order to clarify when the payout of the winnings is due, I'll keep you updated here in this thread when I have a concrete answer.

 

/Ray

[RayL]

@cæsar, sorry for keeping you waiting first of all, my colleagues have double checked and credited your account with the winnings. Congratulations on the prize and apologies for the delayed payout. Please let us know if there's anything else we can do for you.

/Ray

[Gheorghe]

Hallo, i have an problem with my winning. Parma - Roma, i have over15.5 corners, was 16 and on ticket is lose... thk

[JeppeL]

@Gheorghe It's sent to the sportsbook for a check, sorry for the inconvenience!

/Jeppe

[JeppeL]

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@Gheorghe wrote:

Hallo, i have an problem with my winning. Parma - Roma, i have over15.5 corners, was 16 and on ticket is lose... thk

---

@Gheorghe The information we have from the official source is that there were 15 corners in the match, the sportsbook are referring to this link:

http://www.legaseriea.it/it/serie-a/match-report/2019-20/UNICO/UNI/12/PARROM 

/Jeppe

[AndreiBN]

There were only 15 corner kics in total in this match. Flashscore made a mistake last night , having 16 on their count , but now it has been corrected there as well.

[cæsar]

Hi. It was fixed the day after a long chat. Strange that I have to contact and ask for it to get my cash prize, when I see that my user ID is at the top of the list.

But I guess, things like that can happen occasionally :-)