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wrongly settled bet


Dieter2000

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Hi,

My coupon ID is: 1963812819.

I have just placed a bet on Formula 1. My bet is correct but Unibet says it isn't. I lost 30EUR because of this? How can I fix this, because this just isn't right.

I said that the time gap between the winner and the second one was 0.51 seconds or lower. This is indeed the right result, but Unibet said I lost the bet.

Can someone pleas tell me how I can solve this? In the following link you can see the official results: https://www.formula1.com/en/latest/article.qualifying-report-highlights-2019-canadian-grand-prix.1yM0QS0aAyV47bEmPLFIqE.html

Kind regards

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Hi @Dieter2000 and @Nick2905, welcome to the Community :)

The bet was placed on Winning Margin 0.51 seconds or more was settled as lost because the margin between the 1st and 2nd for qualifying was 206, hence, the winning outcome is 0.11 – 0.20 seconds.

Please see links below:

https://www.formula1.com/en/results.html/2019/races/1006/canada/qualifying.html

https://twitter.com/F1/status/1137441399530541063/photo/1

 

309249_image-2019-06-09-07-50-55-235.png?fromIssue=855020

 

Former Community Moderator
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Cheers for the tag @Purps.
@Dieter2000 , @Minderhout123 , @Nick2905 that's very odd guys, sorry for the answer above. I see that our colleagues in CS have informed our provider over this and it's being looked into. We might be looking at a translation error but it's unconfirmed yet. I'll keep my eyes on it and let you know here.

/Ray

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Sir,
I have the same problem as Dieter2000 and Nick.
In my bets it said that the winning margin was 0.51 or less (and not more). I can also send you my prove. My id numbers are 1963858750 and 1963851177

Kind regards

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@Nick2905, it depends on factors which are outside of my knowledge at the moment, but I've raised this with our Sportsbook expert now as well and we're pending feedback. In the meantime the odds provider is looking into it as well, I wouldn't like to say anything as I might be wrong, I'd rather wait for official info and give you guys hard facts if that's ok.

 

/Ray

Former Community Moderator
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