Unibet Community

Browse The Community

Top Users This Week

1

Stubbe-Unibet
22
2

WuDu
17
3

P0kerM0nk
13
4

cris1285
10
5

Livertool
8

33k
Topics
59.7k
Members
0
Online Now

Our Best Picks

Release notes

1 reply

Poker Release Notes 3.27

Biggest changes this month are related to navigation inside the client.

Unibet Open Bucharest, 30 November – 3 December

General Poker

1 reply

Unibet Open Bucharest, 30 November – 3 December

Unibet Open is back with giant festival planned for Bucharest this winter!

Trending Topics

General Poker

405 replies

"Rake x, Get y" bonuses

I've recently received Rake 3600, Get 360 and now I have two Rake 3500, Get 700 bonuses upcoming. On what basis are you giving out these bonuses? This "Rake 3600, Get 360" for example in my case is very hard to complete due to how soon it expires. I wonder if these "Rake 3500, Get 700" bonuses have the same 14 day limit. It is frustrating to have bonuses that you have very slim change completing. Now my bonus queue is full of useless bonuses and I have to use my bonus points to cash game tickets with poorer exchange rate than playtrough bonuses.

By chip

Updated 3 hours ago

General Poker

0 replies

Poker Login failed

UN-BE-LI-VE-BLE !!! Unbeliveble stupid poker unibet application. I was playing for 3hrs poker, 2 turnaments, 478389311 - entry 10euro entry, 3500euro GTD ( I was 5t from 21 remaining players, in the prizepool), and other 478400188 - entry 100euro, 20.000 euro GTD ( I was in the first 15 from 130players). everything was working nice, good hands, good poker play, in the break I switch to whatsapp to read some msg. AFTER, I TRIED FOR 50mins TO LOGIN WITHOUT SUCCESS. Wehn finally I managed to reconnect, it was too late, I lost the small turnament, place 10 and in the big tourney I lost a lot of chips and I was about 78/90 players. I DO NOT RECOMMEND AT ALL THIS APLLICATION. when I was trying to connect, it was "thinking", after appears black screen with no error. After, nothing was happening. I try also on the website and for 5minutes this message was appearing: "please wait while we are shuffling the deck"..... after black screen and so on for 50minutes........ PS. I WANT MY MONEY BACK!!!!!!!!!! LAST TIME I WAS PLAYING ON THIS SITE POKER / BETS. And I'll make sure I will make a lot of bad advertising, especially in my country! You do not deserve even one star!

By Skipperwt

Updated 5 hours ago

General Poker

1 reply

(Resolved) Support Accidentally Deletes All Bonuses - Refuses To Reissue (Please Help)

Update: It seems that this issue has been resolved now. All the bonuses have been restored to my account.

I just contacted Unibet support regarding skipping a bonus that was issued in my account. The 'Rake 1700, Get 255' isn't clearable for me at the moment within 14 days, so I asked them to skip it. At first they said it wasn't possible to skip a bonus and that I would have to wait 14 days for it to expire. I pointed out that it certainly is possible, as is evidenced by the threads on this community forum. I even pointed out to the support that I should be able to remove bonuses myself in version v3.27 that is launching tomorrow: I asked them if I should just wait and remove it myself, but they said I should wait and that they were handling it themselves. Eventually they removed it, but they deleted every single queued bonus in my account. When I told them they did this, they said that they didn't and that they are not aware of any other bonuses in my account. I was stunned by this, because it doesn't seem credible that they are seeing less server side than I am client side. After thinking for a few minutes, I realized that I had a recording of the bonuses in the client. I offered to share a recording or screenshot of my bonus window. The support opted for a screenshot. After sharing the screenshot with the queue of bonuses in my account they simply said there are no more bonuses and they are sorry to disappoint me. This seems rather out of line to me. These are bonuses that I earned through the loyalty system. They shouldn't be deleted due to a mistake and then the customer told to go away.
There were more bonuses queued after the ones in my screenshot as well. These are accrued bonuses from the old rewards system that ended with Q1 '23. I would appreciate it if a representative could review this for me.

By Insideman

Updated 7 hours ago

General Poker

2 replies

Help needed / playthrough bonus

@Stubbe-Unibet Please help! I can't finish The playthrough bonus on Time. Only 6 hours left and I'm on valtion till tuesday morning. It's rake 3000 get 750 bonus and only 3% left to clear. Can I have 36 hours more to make it? Thank you! Current screen name rakemegood

By Maddix

Updated 7 hours ago

Casino & Live Casino

0 replies