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Hello @ErrffD, For the moment it looks like you are "tied" to a bonus which requires a bit of wagering. In order to make a withdraw , after accepting a Bonus and you receive a Bonus amount after depositing, the wagering starts. The bets placed if they are winning ones are added to your bonus balance until wagering is complete. After the wagering is done it gets added to cash which can be withdraw. You can observe your progression if you will search for "Active Bonuses" in your account as well. And you will be able to see how much left is for completing it. Good luck with your bets and congrats on your winnings! ... View more

@ErrffD wrote: Hvornår kan jeg udbetale det penge som står som bonus til min egen konto Hello @ErrffD , Please keep in mind , in the future , that this community is " Only English content allowed " ,  in order to get a proper response from the other members that are trying to help you and don't really understand what your problem is about Back to your problem , if i'm right, you would like to know when will you be able to make a withdraw ,cause your money are now in the Bonus section.Correct me if i'm wrong, please In order to make a withdraw , after accepting a Bonus and you receive a Bonus amount after depositing, the wagering starts. The bets placed if they are winning ones are added to your bonus balance until wagering is complete. After the wagering is done it gets added to cash which can be withdraw.Regardless if your bet is loosing or winning the amount you have originally placed on the bet will be registered as "wagered". You can observe your progression if you will search for "Active Bonuses" in your account as well. ... View more

@Camilio , you need to press F12 , while you are on Unibet webpage and an error happens , and when you press F12 , a page will open on the half right screen , with all the details and codes that Ray needs to send to the developers. Or if you can't use F12 , just right click on your mous and select "inspect" Something like this : ... View more

@Samholland24 wrote: Had Aberdeen to win... Game was 2-1 to Aberdeen but then got abandoned due to an injury.. when will this be settled? As had it in a double with France  Hi @Samholland24 and welcome to the community . If the match was abandoned , as it was after 50 minutes of play,  (  Cove Rangers and Aberdeen were forced to abandon Sunday's pre-season friendly at the Balmoral Stadium after Jordon Brown suffered a serious head injury ).   , in most cases all bets will be voided , unless an offical decision is made within 36 hours to when the match will resume. From the T&C of Unibet :  "In case of an abandoned event, all bet offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, will be settled according to the decided outcome. All remaining bet offers will only be settled if an official result is announced within 36 hours and will otherwise be considered void" " In case an event is abandoned and is scheduled to restart from the beginning within 36 hours of the original date, all bets placed before the initial match which could not be settled through the outcomes deriving from the play prior to abandonment, will be declared void.'' ''In cases of events which have not been completed before their natural conclusion, and a result is issued through a decision by the association not more than 36 hours from the event’s start, Unibet will use the issued decision as the official result for the following bet offers: Match, Draw No Bet and Double Chance. Notwithstanding that, the issued decision does not change the outcome of the said bet offers at the time of the abandonment. In that case the stakes will be refunded. All other offers will be declared void except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome. 9) All bet offers related to uncompleted matches/events where the official governing body is not previously acknowledged (e.g. Club Friendlies) will be declared as void unless at least 90% of the stipulated Regular/Full time is played,  ... View more