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Pionrj
Rank 10
Rank 10

@Stubbe-Unibet I had this same HeartHeartsHeartty bug with the first version of this new software and now it's back after the update. I opened two 5€ Hexapros at the same time. The other one started and other one just stayed on the waiting screen. Refund my 5€ and fix this. And before you start blaiming me again, tell me why I would time out a table while playing the other one. I noticed that my balance had gone for the second one too when I had HU on the other table. I did close the software and start again but it was too late. I had only 135 chips left and basically no chance to play it out. IMG_20210218_185308.jpg

 

IMG_20210218_185254.jpg

 

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Andy-Unibet
Unibet Poker Expert
Unibet Poker Expert

HI @Pionrj,

Can you provide a date and rough time this happened so I can check the games and issue a refund please?

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Pionrj
Rank 10
Rank 10

IMG_20210219_111728.jpg

@Andy-Unibet That's the game. You can check the other one too which started less than minute before this one. I was playing it aal the way. 

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Andy-Unibet
Unibet Poker Expert
Unibet Poker Expert
I've refunded your buy-in as bonus points.
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