Jeffbier Posted November 23, 2023 Share Posted November 23, 2023 Hello, I played the promotional 15 free spins on Multi6Bell and got the bonus to go into the live wheel of fortune. I did end up winning 94x, but after the free spins were finished, the money did not appear in my wallet. Can someone please check? Many thanks! BRG, Jeff Link to comment Share on other sites More sharing options...
Solution Purps Posted November 23, 2023 Solution Share Posted November 23, 2023 Hey @Jeffbier Would be best to contact live chat support about this. Either they can see what went wrong, if something did, or then they can escalate the issue to the game provider. https://unibet-int.custhelp.com/app/chat/chat_launch Link to comment Share on other sites More sharing options...
Rushbie Posted November 23, 2023 Share Posted November 23, 2023 (edited) 1 hour ago, Jeffbier said: I did end up winning 94x, but after the free spins were finished, the money did not appear in my wallet. If you took somekind of promotion bonus before playing, like depositbonus with a wagering amount attached to it, the winnings you won should be seen on bonusmoney section of the account and not yet in real money balance you can withdraw from 🤔 Edited November 23, 2023 by Rushbie 1 Link to comment Share on other sites More sharing options...
Jeffbier Posted November 24, 2023 Author Share Posted November 24, 2023 18 hours ago, Purps said: Hey @Jeffbier Would be best to contact live chat support about this. Either they can see what went wrong, if something did, or then they can escalate the issue to the game provider. https://unibet-int.custhelp.com/app/chat/chat_launch Thanks, had contact but unfortunately they could not do anything for me. The round did not register and due to technical issue the win is voided. This gave closure though! 1 Link to comment Share on other sites More sharing options...
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