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Games frozen


Yiddo44

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Currently sat in 2 hexapros and a tourney and it's all frozen,been sat doing nothing for 10 mins what's the crack??? Closed app,restarted it,cleared cache still doing the same 

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Just now, Nestabear said:

I'm also frozen... anyone have any ideas on what's going on & how long till we back up? 

no idea my friend mine was working fine till last break frustrating as most of my favourite tournaments are due to start

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The game is frozen for me 2. The cards aint deling at all. but the rest of the client is working fine, u can use emojis and log in and out but the cards just aint dealing... I hope there is going to be refunds and compensation for waiting over 30 min for tables that doesnt start...

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2 minutes ago, Jzong said:

It is not normal at all the worst is having a final table beeing deep and then what getting refunded the initial buy in?

when the client malfunctionned in the supermoon 2years ago, they paid out based on icm chop

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I was Ct second chips 6 left a i got like 4th place prize when i was having chips in second as all 6th 5th and 4th toghter...i fiind IT quite upseting

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What's going on?
Tournaments are not working

When will it be resolved?
I don't have an estimate on when it'll be fixed. Cash games will work just now but all tournament formats (SNG/Hex/MTT) will not start until the issue is resolved.

 

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Poker Janitor

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Just now, Andy-Relax said:

What's going on?
Tournaments are not working

When will it be resolved?
I don't have an estimate on when it'll be fixed. Cash games will work just now but all tournament formats (SNG/Hex/MTT) will not start until the issue is resolved.

 

thx, can u update in here when issues are resolved?

 

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