Giasira Posted September 17, 2022 Share Posted September 17, 2022 Hey, I finished the September mission. The first 15 spins I spent already, but I decided to save up the remaining 130 spins you get from the mission. When I open the slot I have ZERO spins however. Can I get a fix on this? Thank you Link to comment Share on other sites More sharing options...
Purps Posted September 17, 2022 Share Posted September 17, 2022 @Giasira The spins expire in 7 days if unused. Not sure if that's the reason on this case, but.... Link to comment Share on other sites More sharing options...
Giasira Posted September 17, 2022 Author Share Posted September 17, 2022 4 minutes ago, Purps said: @Giasira The spins expire in 7 days if unused. Not sure if that's the reason on this case, but.... No, I finished the mission just now, the 30 spins was a few days ago iirc 1 Link to comment Share on other sites More sharing options...
8ip8 Posted September 17, 2022 Share Posted September 17, 2022 Any updates on the Money Train 2 free spins? Poker client shows that spins are rewarded but the casino client ignores such prize. Link to comment Share on other sites More sharing options...
GotKot99 Posted September 17, 2022 Share Posted September 17, 2022 Interesting. Never had any spins missing or a situation that poker client shows rewarded spins but casino doesn’t recognise. If the reward is recent, would logging out and back in help (never needed to do that myself though)? I would probably contact live chat support @Giasira and @8ip8 if things are not working. Link to comment Share on other sites More sharing options...
GotKot99 Posted September 17, 2022 Share Posted September 17, 2022 Edit: I’ll also tag @Andy-Unibet since he has been handling this Money Train 2 thing in another topic too. Maybe he can help also (thanks Andy 🙂). @gbsk You told in another topic the following: “I got my 30 free spins for part 4 + 100 free spins for part 6 of september missions but I have not my 15 free spins for part 2 that I completed. Was able to use the 30 + 100 free spins for money train 2” When did you complete the mission part 2? Could it be that it has gone over 7 days and thus these spins have already expired (as @Purps noted above)? Link to comment Share on other sites More sharing options...
8ip8 Posted September 18, 2022 Share Posted September 18, 2022 @GotKot99 Thank You for the input. In my case it happened during the difficult times when the poker client was acting up - 16 september. Link to comment Share on other sites More sharing options...
GotKot99 Posted September 18, 2022 Share Posted September 18, 2022 4 hours ago, 8ip8 said: @GotKot99 Thank You for the input. In my case it happened during the difficult times when the poker client was acting up - 16 september. You’re welcome! Okay, so it’s not been 7 days yet. Maybe your case has something to do with the serve issues 🤔 (or not 🙂). Sorry, I can only speculate here. I hope someone (from the staff) is able to help more. GL! Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 19, 2022 Share Posted September 19, 2022 Closed the case you created with customer support. @Andy-Unibet will look at it later this week, when he's back. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
GotKot99 Posted September 19, 2022 Share Posted September 19, 2022 Just as a side note: My Money Train 2 spins worked flawlessly (finally had my last bounty missing from the last September mission Part 6). Not much wins though - about 4 euros - but nice free spin session otherwise. 🙂 (Off-topic: The €10 HexaPro ticket and Bonus points spent playing Hexa. I don’t remember ever having such a bad luck. Bad beats and so on just kept coming. One €3 win from everything combined. Better to forget the whole episode 🤮) Link to comment Share on other sites More sharing options...
Andy-Relax Posted September 20, 2022 Share Posted September 20, 2022 There is an issue specifically was Estonian customers where the free spins are crediting to the wrong version of Money Train 2. These need to be manually recredited in order for them to work and I've been doing them in bulk every few days. There will be another bulk credit today. There was an issue for Irish customers as Money Train 2 just didn't exist on the unibet.ie domain so the spins could not be accessed. This has been resolved. Poker Janitor Link to comment Share on other sites More sharing options...
Andy-Relax Posted September 20, 2022 Share Posted September 20, 2022 New batch of spins credited. You won't get a notification but they should be there when you open the slot. Poker Janitor Link to comment Share on other sites More sharing options...
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