Guldet Posted September 14, 2022 Share Posted September 14, 2022 Cant connect to the poker client from several different internet connections atm. "Unable to identify your location. Access declined." Link to comment Share on other sites More sharing options...
waffel Posted September 14, 2022 Share Posted September 14, 2022 Same here 😞 Link to comment Share on other sites More sharing options...
marto Posted September 14, 2022 Share Posted September 14, 2022 Was playing four tables, 3 hexapros and an MTT and the site just suddenly stopped responding, as if I was offline with a "Disconnect detected, attempting to reconnect" message.... Tried accessing via mobile on wifi and mobile hotspot and the app isn't even loading up on either connection. Sucks because I was ITM in the MTT and going for the highest ticket it offered 😞 Link to comment Share on other sites More sharing options...
Guldet Posted September 14, 2022 Author Share Posted September 14, 2022 Ait thx, makes sense. Must be down then. @waffel Link to comment Share on other sites More sharing options...
FreakyPrince Posted September 14, 2022 Share Posted September 14, 2022 Same here! 😞 Was running good in a Mtt Link to comment Share on other sites More sharing options...
waffel Posted September 14, 2022 Share Posted September 14, 2022 (edited) Anyone in the 20nl banzai? 😛 or multiverse Edited September 14, 2022 by waffel Link to comment Share on other sites More sharing options...
Bustbig180 Posted September 14, 2022 Share Posted September 14, 2022 Yeah great 3rd in the Titan and now cant get logged on in the UK from 2 broadbands or 4G Â 1 Link to comment Share on other sites More sharing options...
Guldet Posted September 14, 2022 Author Share Posted September 14, 2022 If the server downtime is long, mtt's are usually paid out based on some icm calculations in my experience. So no need to sweat having to come back to the tournament if this continues much longer. 1 1 Link to comment Share on other sites More sharing options...
marto Posted September 14, 2022 Share Posted September 14, 2022 3 minutes ago, waffel said: Anyone in the 20nl banzai? 😛 or multiverse was headsup in 3 hexapros and itm in a satty going for the top two tickets when it stopped loading 😞  1 Link to comment Share on other sites More sharing options...
waffel Posted September 14, 2022 Share Posted September 14, 2022 Just now, Guldet said: If the server downtime is long, mtt's are usually paid out based on some icm calculations in my experience. So no need to sweat having to come back to the tournament if this continues much longer. Yes but how does it work if you are not in the money yet? They give you back the buy-in rebuys and addon? Link to comment Share on other sites More sharing options...
gambler49 Posted September 14, 2022 Share Posted September 14, 2022 Same, I was playing HU I hope I get refunded Link to comment Share on other sites More sharing options...
waffel Posted September 14, 2022 Share Posted September 14, 2022 (edited) nvm Edited September 14, 2022 by waffel 1 Link to comment Share on other sites More sharing options...
Psycho79 Posted September 14, 2022 Share Posted September 14, 2022 I was playing a 25€ HU SNG when the client crushed @Andy-Unibet @Stubbe-Unibetplease refund if wasnt autocancelled Link to comment Share on other sites More sharing options...
Guldet Posted September 14, 2022 Author Share Posted September 14, 2022 @waffel Not too sure about the specifics but I would imagine everyone gets compensated properly. 1 Link to comment Share on other sites More sharing options...
mugmaster200 Posted September 14, 2022 Share Posted September 14, 2022 last time was heads up final table and no refund and just ignored the fact i was somehow allowed to get back on right after heads up ended... and now im in 2 tourneys and have been playing all evening and now it decides it cant verify my locaction again, ive reinstalled and all other poker sites working fine tables still going internet is fast Link to comment Share on other sites More sharing options...
FreakyPrince Posted September 14, 2022 Share Posted September 14, 2022 Paused tournaments will be cancelled and refunds issued according to the cancellation policy https://cf-mt-cdn1.relaxg.com/chew/rules/com/en_GB/tournament_cancellation_policy/ Link to comment Share on other sites More sharing options...
FreakyPrince Posted September 14, 2022 Share Posted September 14, 2022 10 minutes ago, waffel said: Yes but how does it work if you are not in the money yet? They give you back the buy-in rebuys and addon? Paused tournaments will be cancelled and refunds issued according to the cancellation policy https://cf-mt-cdn1.relaxg.com/chew/rules/com/en_GB/tournament_cancellation_policy/ Link to comment Share on other sites More sharing options...
Bustbig180 Posted September 14, 2022 Share Posted September 14, 2022 Are there no Mods on here who can let us know whats going on??????? Link to comment Share on other sites More sharing options...
waffel Posted September 14, 2022 Share Posted September 14, 2022 Just now, Bustbig180 said: Are there no Mods on here who can let us know whats going on??????? they are having a good night's rest 🥰 imagine their inbox rn 😶 1 Link to comment Share on other sites More sharing options...
marto Posted September 14, 2022 Share Posted September 14, 2022 2 minutes ago, FreakyPrince said: Paused tournaments will be cancelled and refunds issued according to the cancellation policy https://cf-mt-cdn1.relaxg.com/chew/rules/com/en_GB/tournament_cancellation_policy/ Thank you for that, it helps. Sucks for not being able to finish the games, of course, but these things happen with technology I guess.  Computer technology failing from time to time makes me sleep better at night, knowing we are not yet close to fighting off terminators for survival on the planet 1 1 Link to comment Share on other sites More sharing options...
Bustbig180 Posted September 14, 2022 Share Posted September 14, 2022 2 minutes ago, Bustbig180 said: Are there no Mods on here who can let us know whats going on??????? They could at least look on here as we cant look anywhere else!!!! Link to comment Share on other sites More sharing options...
Bustbig180 Posted September 14, 2022 Share Posted September 14, 2022 12:04.... how long are we meant to stay up to wait and see if it re-starts??????? Link to comment Share on other sites More sharing options...
varzistu Posted September 14, 2022 Share Posted September 14, 2022 @Bustbig180Â I was able to login but then got disconnected again and now I get that "Unable to identify..." error message again. Link to comment Share on other sites More sharing options...
dondraper44 Posted September 14, 2022 Share Posted September 14, 2022 1 Link to comment Share on other sites More sharing options...
PLOmahawk Posted September 14, 2022 Share Posted September 14, 2022 1 minute ago, varzistu said: @Bustbig180Â I was able to login but then got disconnected again and now I get that "Unable to identify..." error message again. Likewise over here... Link to comment Share on other sites More sharing options...
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