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Free 1€ chip to Crazy Time bonus not working - anyone else?


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Hello,

Anyone else experiencing this? 
 

Yesterday I received a bonus that didn’t work (activation OK but bonus nowhere in the lobby or game). Contacted live support and had an email later on saying new bonus available. Went to check the new bonus and activated it but still not working. New session with live support last night. Still not working.

I guess they’re in a hurry fixing these. I understand. Just wondering if someone having same issue.

P.S. Have a great Women’s EURO Final night everyone!

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The one that was given for me on Saturday had something wrong with and I couldn't use it on anything. The one that I received today worked fine on Crazy Time, apart from not winning 😟

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I recieved one on friday, hadn't used it, checked back just now and double bonus. 🥳

image.thumb.png.6aad9dc38a11942fa7b1d43944c58e9c.png 

Both worked but similarly no wins. 😢

"How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?"

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2 minutes ago, GR1ZZL3R said:

I recieved one on friday, hadn't used it, checked back just now and double bonus. 🥳

image.thumb.png.6aad9dc38a11942fa7b1d43944c58e9c.png 

Both worked but similarly no wins. 😢

I actually had a double bonus too but cancelled the first one since it was not working…

Darn with those no-wins 🙃

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Just one update again: 
 

Still not working for me. Contacted live support once again and they forwarded the problem onwards (once again). I was also surprised that no Finnish customer service was available although it is promised everyday 9-01 (not that it is a problem for me). I guess it’s just a busy holiday season and hopefully Finnish customer service agents are all safe and well too!

@GR1ZZL3R Since your bonuses worked, did you get (after activating the bonus and choosing to play) straight the live casino lobby view where the Free chip and only the Crazy Time game showing?
 

With me it goes to the general live casino lobby and I think this is because the bonus is not recognized (or vice versa).

Thanks!

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8 minutes ago, GotKot99 said:

@GR1ZZL3R Since your bonuses worked, did you get (after activating the bonus and choosing to play) straight the live casino lobby view where the Free chip and only the Crazy Time game showing?

@GotKot99 It has worked the last few times now perfectly, as highlighted. 🙂

"How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?"

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