Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 43 minutes ago, ImProSpin said: @ Stubbe-Unibet The same with poker and all other unibet product when we can excepted this to be fixed Thanks The guys are in a call with the Belgian regulator now and a temporary fix should be implemented shortly. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
eliomephijas Posted June 18, 2021 Share Posted June 18, 2021 je crois que si une solution n'est pas rapidement trouvée je vais migrer vers un autre site de jeu... et de manière définitive... Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 3 minutes ago, Gaetan1101 said: Do you provide compensation for lost cash-outs? Usually not. We simply don't know who would have cashed out or when, and the cash out availability isn't guaranteed for any event, as per the terms and conditions. That it's in Belgium complicates matters further, as there's no way to issue any sort of goodwill, as that's in violation of the local gambling legislation. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Edward Posted June 18, 2021 Share Posted June 18, 2021 Quote Ce produit n'est pas disponible pour vous. Qu'est-ce que c'est??? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 11 minutes ago, Fongl said: Hoe slecht zijn jullie servers? ik kon weer mijn cashout niet pakken omdat jullie servers het niet aankunnen. Ben benieuwd wat de ombudsman hiervan gaat vinden. Hoe dan ook ik trachiet zowiezo mee verder! The issue isn't with our servers, nor is it an issue on our end, as explained in my other posts. Obviously still really sorry about the inconvenience caused by this! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Edward Posted June 18, 2021 Share Posted June 18, 2021 Ce produit n'est pas disponible pour vous. C'EST QUOI CE MESSAGE ??? Pourquoi ne puis-je pas me connecter ? Link to comment Share on other sites More sharing options...
michael9870 Posted June 18, 2021 Share Posted June 18, 2021 het minste dat ze zouden kunnen doen is toch iets op de fb pagina zetten van hoe lang het gaat duren of een "sorry voor het ongemak" maar zelf dit niet. *facepalm* 1 Link to comment Share on other sites More sharing options...
Jonas888 Posted June 18, 2021 Share Posted June 18, 2021 @UNITBET, please solve your problems, we are all trying to bet on sport events !!! Link to comment Share on other sites More sharing options...
ZebuBe Posted June 18, 2021 Share Posted June 18, 2021 Why was my registration for the Belgium poker tournament 18/06/2021 moved to 22/06/2021 (without my consent) and then the 18/06/2021 tournament disappeared. Now the 18/06/2021 tournament has reappeared but I cannot register (error #4) ? What sort of promo is this ? ZebuBe Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 9 minutes ago, michael9870 said: het minste dat ze zouden kunnen doen is toch iets op de fb pagina zetten van hoe lang het gaat duren of een "sorry voor het ongemak" maar zelf dit niet. *facepalm* Will pass on your feedback. I agree we should use the social channels to keep customers updated about things like this. As mentioned earlier in the thread, this is not an issue that is easy to predict the time of fixing for, so the FB/Twitter post wouldn't be very informative, but could at least apologize and make it clear it's being worked on 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Jaydb Posted June 18, 2021 Share Posted June 18, 2021 Même problème… impossible de parier! Link to comment Share on other sites More sharing options...
Jaydb Posted June 18, 2021 Share Posted June 18, 2021 Même problème… impossible de parier! Link to comment Share on other sites More sharing options...
max0503 Posted June 18, 2021 Share Posted June 18, 2021 pareille impossible de placer un paris sur le sport Link to comment Share on other sites More sharing options...
Mewieeee Posted June 18, 2021 Share Posted June 18, 2021 Pensez-vous que le problème sera regler avant 18h00 pour le match de la croatie???????? Sachant que la cote est a 2.38 c'est vraiment intéressant je ne ne voudrais pas rater sa ! Link to comment Share on other sites More sharing options...
Tanna Posted June 18, 2021 Share Posted June 18, 2021 well... this was my first experience in doing bets. And my last attempt to do some bets. Thanks for the awful experience. I almost suspect you do it to avoid to lose too much money... Link to comment Share on other sites More sharing options...
User_11043 Posted June 18, 2021 Share Posted June 18, 2021 Quelqu'un a til le même problème que moi, plus savoir aller sur retrait ou voir le statut de cest paris moi sa beug depuis hier rien a encore changer merci Link to comment Share on other sites More sharing options...
max0503 Posted June 18, 2021 Share Posted June 18, 2021 pour ma part cela dure depuis hier 18h.... Link to comment Share on other sites More sharing options...
max0503 Posted June 18, 2021 Share Posted June 18, 2021 de mon cote je peux pour l'instant placer un paris 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 19 hours ago, Mewieeee said: Do you think the problem will be settled before 6:00 pm for the croatia match ???????? Knowing that the odds are at 2.38 it's really interesting I wouldn't want to miss it! Maybe is the best answer I can give. They're doing everything they can to get things live. A special protocol has just been enabled, which might have fixed the issue - at least temporarily - but not confirmed yet. 19 hours ago, Tanna said: I almost suspect you do it to avoid to lose too much money. Not sure about your logic here. As mentioned earlier, it's not an issue caused by us but the Belgian regulator. I do apologize for the bad experience. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Pafbingo Posted June 18, 2021 Share Posted June 18, 2021 It's ok now for me! I can bet. thanks for help Have a good day Link to comment Share on other sites More sharing options...
Mewieeee Posted June 18, 2021 Share Posted June 18, 2021 3 minutes ago, Stubbe-Unibet said: C'est peut - être la meilleure réponse que je puisse donner. Ils font tout ce qu'ils peuvent pour faire vivre les choses. Un protocole spécial vient d'être activé, ce qui a peut-être résolu le problème, mais pas encore confirmé. Pas sûr de votre logique ici. Comme mentionné précédemment, ce n'est pas un problème causé par nous mais le régulateur belge. Je m'excuse pour la mauvaise expérience. De mon coter toujours pas bon je vais essayer sur téléphone Link to comment Share on other sites More sharing options...
ols Posted June 18, 2021 Share Posted June 18, 2021 Idem pour moi et c'est pas la première fois. Evidement je voulais mettre 100 euros sur la Suède. Plein le c.. Link to comment Share on other sites More sharing options...
stefan van samang Posted June 18, 2021 Share Posted June 18, 2021 come on unibet !!!! dit duurd veeeeel te lang. Link to comment Share on other sites More sharing options...
max0503 Posted June 18, 2021 Share Posted June 18, 2021 quand je veux valider mon paris le site me dit que l'acces de mon compte est restreint Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 3 minutes ago, ols said: Ditto for me and it's not the first time. Obviously I wanted to put 100 euros on Sweden. Full c .. Issue has indeed happened twice before. Needless to say we'll do everything to make sure it doesn't happen again, but I can only repeat what I've said earlier: it is out of our control (our servers are working fine) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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