Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 2 minutes ago, max0503 said: when I want to validate my bet, the site tells me that access to my account is restricted I don't see any blocks on our end. Could be related to the local issue. I'd recommend you to try again now. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 If you're still experiencing issues, please do let me know here. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
X4V1 Posted June 18, 2021 Share Posted June 18, 2021 Hello, Thank you for letting us know that the issue is not coming from Unibet. Indeed the problem is not happening via a VPN (will finally be able to be after more than 24 hours of downtime). So just a tips for those who really want to use unibet, it works with a vpn! Best regards, Xavier Link to comment Share on other sites More sharing options...
X4V1 Posted June 18, 2021 Share Posted June 18, 2021 Apparently the issue seems to be fixed now. Only the real time panel is not working, not critical 🙂 Link to comment Share on other sites More sharing options...
max0503 Posted June 18, 2021 Share Posted June 18, 2021 cela fonctionne merci Link to comment Share on other sites More sharing options...
Werner Posted June 18, 2021 Share Posted June 18, 2021 (edited) ... Edited June 18, 2021 by Werner Link to comment Share on other sites More sharing options...
Werner Posted June 18, 2021 Share Posted June 18, 2021 (edited) 1 hour ago, Stubbe-Unibet said: The issue isn't with our servers, nor is it an issue on our end, as explained in my other posts. Obviously still really sorry about the inconvenience caused by this! Sorry I don't agree with that.You (unibet) choose the partners you work with.This is a backbone connection problem. (do a tracer) In the Netherlands there are also problems (not not your fault?) When there are too many issues, you have to stop the current collaboration and look for a new backbone provider. OR another provider that offers different backbones.Any roads lead to Rome, you (unibet) have chosen this path but there are a lot of problems with it.The fact is YOU (unibet) choose the partners you work with….so you are responsible.Especially if there are other options/partners to work with.Sorry but facts are facts. Edited June 18, 2021 by Werner Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 18, 2021 Share Posted June 18, 2021 1 minute ago, Werner said: Sorry I don't agree with that.You (unibet) choose the partners you work with.This is a backbone connection problem. (do a tracer) In the Netherlands there are also problems (not not your fault?) When there are too many issues, you have to stop the current collaboration and look for a new backbone provider. OR another provider that offers different backbones.Any roads lead to Rome, you (unibet) have chosen this path but there are a lot of problems with it.The fact is YOU (unibet) choose the partners you work with….so you are responsible.Especially if there are other options.Sorry but facts are facts. If you read the posts, you'll see I mention it's the Belgian regulator, so we don't have a choice. A "tracer" makes no sense in this context. Again, I am really sorry about this issue - I've place about 100 bets on the Euros, so I can definitely put myself in your shoes - but let's stick to the facts 🙂 In regards to issues in other markets/server issues on our end. Yes, they do happen. There's not a single poker client or sports betting site which never has issues. Downtime is obviously terrible for us as a business, so we do everything we can to prevent it. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
AnThraXbe Posted June 18, 2021 Share Posted June 18, 2021 Not again!!! Link to comment Share on other sites More sharing options...
Théototo Posted June 18, 2021 Share Posted June 18, 2021 Happening again 😢 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted June 19, 2021 Share Posted June 19, 2021 Yes, really sorry about the issue returning this morning! As mentioned yesterday, we don't have a permanent solution in place yet, and we had to disable the temporary one this morning, in order to troubleshoot further. A permanent solution still hasn't been found at this stage, but the temporary one will now be in place until at least Monday. I'm really sorry about the lack of communication around the downtime this morning: you should of course had been given a headsup! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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