Cash Out Bug

[Joco]

@3.50 odds it should offer double the stake rather than ~half.

I believe it's only a visibility bug, but still annoying.

[JeppeL]

Definitely agree @Joco, did you end up making the cash out and getting the correct amount? Or did you just notice it while checking out the status of the bet?

/Jeppe

[Joco]

@JeppeL 

I didn't try to cash out although I would have liked to if it was offering 2x amount since mouse was likely to make a comeback. But since it was bugged I didn't want to risk cashing out the wrong amount so I ended up leaving it open.

[FunckyFish]

Double the amount if you bet @ 7 and odds are @ 3.5? Lol...never.

Just bet @ 7 and try to cashout @ 7. Do you receive the same amount? No, you receive 80-90% of the stake

If you had 10.000 ft bet, the cashout in that moment it wasn't more than 14.000 - 15.000 (for sure not 20.000)

 

[Joco]

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@FunckyFish wrote:

Double the amount if you bet @ 7 and odds are @ 3.5? Lol...never.

Just bet @ 7 and try to cashout @ 7. Do you receive the same amount? No, you receive 80-90% of the stake

If you had 10.000 ft bet, the cashout in that moment it wasn't more than 14.000 - 15.000 (for sure not 20.000)

 

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You are probably right but it doesn't matter anymore. I'm not asking for a refund here. If I made the cash out and got the lower amount that would be a different case.

The actual point of my post is to have Unibet fix this bug so it won't happen again in the future.