HrHH Posted May 28, 2019 Share Posted May 28, 2019 When i play in casino, is the money not real?? What i win, is that My money?? Dont get it. When i go to poker i cant see the money i have won, when i go to casino then i can see the money? Dont get it. New in unibet Link to comment Share on other sites More sharing options...
Rushbie Posted May 29, 2019 Share Posted May 29, 2019 Hi @HrHH You probably accepted one of the casino's bonus offers? If that's the case, the deposit is turned into bonusmoney first with the offer added to it, and all that has a turnover of 25x at slots usually before the funds you have after it can be played on poker, or withdrawn. The exact details can be found from the rules seen in the offer, behind infolink. The bonus can be cancelled if you wish, but for that you need to contact @RayL for example, but I'll tag him for now here. Hope you get it solved fast Link to comment Share on other sites More sharing options...
RayL Posted May 29, 2019 Share Posted May 29, 2019 Hi @HrHH, welcome to the Community :) Cheers for the intervention @Rushbie, you're 100% on spot with the explanation. The Bonus was played in the meantime though, nothing to cancel I'm afraid. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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